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Mourad Hammami, Customer services agent

Mourad Hammami

Customer services agent·Qatar Airways

Qatar

Bachelor's degree, Fundamental license in english language literature and civilization.

Work experience

Total years of experience: 5 years, 7 months

Customer services agent

November 2015 - October 2017

Qatar Airways

Doha, Qatar

November 2015 - October 2017

Working with a huge number of airlines.
Job located at check-in counters, boarding gates and arrivals.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Customer services agent

March 2012 - September 2015

TAV Airports

Tunisia

March 2012 - September 2015

Working at check-in counters, boarding gates and arrivals.gate

Company industry:
Airlines
Job role:
Customer Service and Call Center

Education

Faculty of arts and human sciences of sousse tunisia

June 2011

June 2011

Bachelor's degree, Fundamental license in english language literature and civilization.

Tunisia

GPA (percentage): 80%

GPA (percentage): 80%

Having a good level of education was my first objective in life, and studying english was a great pleasure for me.

Skills

Using many systems like Altea, Max, Navitaire..

Expert

The capability of working under pressure

Expert

A team leader

Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert

German

Beginner

Hobbies and interests

Traveling

When it is possible

Reading

Frequently

Listening to music

Daily

Running

Practising two times per week