Network Engineer
ERADH.ICT
Total years of experience :11 years, 5 Months
Worked as a presales engineer, and my main duties include the following:
Sell technical solutions to the customer with professionalism and enthusiasm.
Create and confidently deliver technical presentations internally and externally.
Provide technical solutions in a professional manner and to agreed timeframes.
Able to understand business drivers and risks involved to the customer.
Assisting the sales team in securing contract wins from a technical perspective.
Create internal design configuration documentation including network diagrams
with technical explanations.
Interface with the implementation / project team, articulating customer
requirement, to ensure smooth transition from Sale to Delivery.
worked as an IT Desktop Support Engineer, my main duties include the following :
The responsibility to fix Dr.Cafe network issues.
Administrate and maintain Dr.cafe network stability.
Providing Operation and maintenance of Dr.cafe Network.
Performing Troubleshooting for Dr.cafe Network.
Providing the necessary solutions and troubleshooting to all the problems and
issues that may occur at Dr.cafe Branches Networks.
Monitoring and operating the CCTV system at the Dr.cafe Branches.
Monitoring and operating the Time attendance system for Dr.cafe Headquarter.
Providing all necessary consultation regarding adding new systems or network
devices to the Headquarter.
Radio and Television Broadcasting