Moustafa Ismail, Senior Travel Consultant

Moustafa Ismail

Senior Travel Consultant

SAFA INTERNATIONAL TRAVEL

Location
Egypt - Cairo
Education
Bachelor's degree, HOTEL & TOURISM.
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

Senior Travel Consultant at SAFA INTERNATIONAL TRAVEL
  • Kuwait - Al Kuwait
  • My current job since February 2018

1-Ticketing & Tours Agent
2-Planning and arranging Holidays packages and trips.
3-Responsible for reservations and ticketing through Amadeus and Galileo System
4-Handles ticket issuance, reissue and refund
5-Dealing with suppliers online & offline
6-Submits daily Sales Reports
7-Assist and serves customers with a sense of responsibility for their utmost .
8- A dynamic, outgoing, flexible, through and organized candidate.
9-Solve clients ' problems, complaints, and alternative booking arrangements if they occur before the client's flight.

Travel consultant at Flyin
  • Saudi Arabia - Riyadh
  • February 2015 to February 2018

1-Ticketing & Tours Agent
2-Planning and arranging Holidays packages and trips.
3-Responsible for reservations and ticketing through Amadeus and Galileo System
4-Handles ticket issuance, reissue and refund
5-Dealing with suppliers online & offline
6-Submits daily Sales Reports
7-Assist and serves customers with a sense of responsibility for their utmost .
8- A dynamic, outgoing, flexible, through and organized candidate.

Receptionist at Dior Apartment Hotel
  • Saudi Arabia - Riyadh
  • July 2013 to August 2013

Book rooms and answer phones and work of tourism programs for clients and respond to customer inquiries and everything related to Guest.

Travel consultant & conferences organizer at Welcome Travel service and organize conferences
  • Egypt - Cairo
  • November 2010 to June 2013

1-Planning and arranging Holidays packages and trips.

2-Planning and arranging conferences

3-Dealing with suppliers online & offline.

4-Solve clients ' problems, complaints, and alternative booking arrangements if they occur before the client's flight.

Receptionist at Receptionist in MAY FAIR HOTEL
  • Egypt - Cairo
  • August 2009 to August 2010

Book rooms and answer phones and work of tourism programs for clients and respond to customer inquiries and everything related to Guest.

Training in support of tourism operations at Training in Nawas Tourist Company
  • Egypt - Cairo
  • June 2007 to September 2007

Training on booking and the preparation of tourism programs from the beginning of the journey to the end of the journey

Education

Bachelor's degree, HOTEL & TOURISM.
  • at Higher Institute for specific studies
  • June 2009

Training to all acts of tourism companies, travel agencies, hotel business

Specialties & Skills

Online Services
Online Travel
Galileo
Amadeus
Microsoft Office
A general Course in basic kitchen & save food.
English course at (L.C.S.E)
A general Course in MS Office, Internet and I.T at (Compusoft)

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Amadeus Advanced Course with a degree granted : A (Certificate)
Date Attended:
December 2014
Valid Until:
January 2015
Amadeus Basic Course with a degree granted : A (Certificate)
Date Attended:
December 2014
Valid Until:
January 2015
work experience (Certificate)
Date Attended:
June 2007
Valid Until:
June 2007