Moustafa Kamel

IT Help-desk Engineer - Huawei for telecom solutions

Smart Village

Location: Egypt - Cairo
Education: Diploma, CCNA certified
Experience: 3 years, 11 Months

Work Experience

Total years of experience :3 years, 11 Months

IT Help-desk Engineer - Huawei for telecom solutions at Smart Village

Egypt
January 2011 to November 2012

➢ IT Help-desk Engineer - Huawei for telecom solutions
Cairo - Smart Village (2011 - Present)
- In charge for IT Help desk dept. which supports more than 300 employees for IT technical issues.
- Hardware troubleshooting.
- Microsoft software problem solving.
- Network trouble shooting.
- Solving Huawei's system issues.
- IBM Lotus notes error solving.

IT Engineer at Radio Masr

Egypt
January 2009 to December 2010

➢ IT Engineer at Radio Masr station - Cairo (2009 - 2010)
- Troubleshooting & solving ON-Air server problems.
- Responsible for News' Center & Production's Center desktops.
- Ability to play ON-Air shows.

➢ Arab Computers for IT Solutions - Alexandria
- Hardware Technical support.
- Software troubleshooting.

Education

Diploma, CCNA certified

at CCNA certified
December 2012

Diploma, - MCSE (Microsoft Certified System Engineer )

at Synergy training center
November 2008

Bachelor's degree, Computer Engineering

at Arab Academy for Science & Technology (A.A.S.T)
August 2005

High school or equivalent, IGCSE

at El-Nasr Boys School “E.B.S”
June 1997

Specialties & Skills

Adobe Photoshop

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