IT Help-desk Engineer - Huawei for telecom solutions
Smart Village
مجموع سنوات الخبرة :3 years, 11 أشهر
➢ IT Help-desk Engineer - Huawei for telecom solutions
Cairo - Smart Village (2011 - Present)
- In charge for IT Help desk dept. which supports more than 300 employees for IT technical issues.
- Hardware troubleshooting.
- Microsoft software problem solving.
- Network trouble shooting.
- Solving Huawei's system issues.
- IBM Lotus notes error solving.
➢ IT Engineer at Radio Masr station - Cairo (2009 - 2010)
- Troubleshooting & solving ON-Air server problems.
- Responsible for News' Center & Production's Center desktops.
- Ability to play ON-Air shows.
➢ Arab Computers for IT Solutions - Alexandria
- Hardware Technical support.
- Software troubleshooting.