Merchandising Manager
ALEF Bookstores
Total years of experience :14 years, 9 Months
Job responsibilities:
- Forecasting the demand and setting the monthly purchasing orders
- Executing the purchasing orders from the international and local suppliers in UK, US, Canada and Egypt (up to 100 suppliers)
- Following up for the logistical processes with the shipping and clearances companies in air and sea freight ports (5 companies)
- Supervising the processes of receiving the goods at the warehouses and setting the distribution plans to the stores
- Participating in product marketing and displaying and develop the product knowledge
- Following up the inventory turnover and slow moving products also taking redistribution and promotions decisions
- Increasing the base of suppliers, developing the relationships with them, evaluating performance levels and negotiating with them to increase discount rates, payment terms and credit limits
- Following up the supplier accounts with the accounting department to ensure of the payment according the terms and achieving the mutual benefits
- Setting the inventory structures and the purchasing plans for the new stores also train the franchise owners and employees for the stock management
Job achievements:
- Achieving 5% annual Increase in the profitability
- Increasing the base of suppliers and opening new accounts (50% increasing)
- Setting an agreement for annual return 10-15% which reflecting on increasing the profitability of the company
Job responsibilities:
- Participating in marketing the books by writing articles and opinions as well as helping the consumer to choose the appropriate books
Job achievements:
- Preparing and implementing a strategic partnership between Yaoota and ALEF Bookstores for cross-marketing through social networks
Job responsibilities:
- Completing store operational requirements by scheduling and assigning employees; following up on work results
- Maintaining store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Achieving financial objectives and sales targets by preparing a monthly budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Coordinating sales effort with team members and other departments
- Managing the supply with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Cooperating and dealing with the schools, companies and clubs for setting special orders and organizing book fairs to increasing the store sales and profits
Job achievements:
- Achieving monthly sales targets with increasing rate 10% per month and achieving double profit amount compared with the amount of the previous year (2014-2015)
- Designing and presenting a training program for the customer service representatives to develop the service quality and selling skill also increasing the selling amounts and profitability by developing the products knowledge and the stock management
Job responsibilities:
- Assisting the store manager in performing assigned managerial tasks
- Participating in setting and implementing the selling strategies to achieve the monthly sales targets
- Supervising and leading the store team in achieving the monthly sales targets
- Expediting the resolution of customer problems and complaints to maximizing satisfaction
Job achievements:
- The Most Passionate Employee for acting the highest performance and achieving targets (2014)
- Customer Service of the Month for acting the highest performance and achieving targets (January 2014 and June 2014
Job responsibilities:
- Organizing and displaying the products (Books, Accessories, Notebooks, Games and else)
- Presenting, promoting and selling products and services to existing and prospective customers
- Increasing customer base by additional activities and external fairs
- Increasing the selling value by up-selling and cross-selling
- Participating and achieving the personal and store monthly sales targets
Job achievements:
- Customer Service of the Month for acting the highest performance and achieving targets (October 2013)
- Participation in establishing and opening the first store in Upper Egypt in Assiut also training the staff and setting the work system (April and May 2013)
Job responsibilities:
- Assisting Franchise Team in managing Franchise Accounts
- Assisting Rollout Team in looking for new branches
Job achievements:
- Participate launching and organizing of Etisalat's first recruitment fair for sales representatives in the shops
Job responsibilities:
- Supervising the editing and preparation of articles in the Human Development Department
- Participating by writing and ideas in developing the content and activity of the magazine to become the most popular youth magazine in Egypt
- Participating in launching and organizing of events presented by the magazine to the youth such as awareness campaign against harassment and campaign to provide solutions to government problems
Job achievements:
- The youngest copy editor and head of department in the magazine
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