Chief Manager - Non Technical Training
Audi
Total years of experience :18 years, 4 Months
Design & develop strategy for the Dealership & importer team
Planning, Organizing, Implementing, & Evaluating training for all levels
New dealership start-up support
Develop and share annual & monthly training calendars for the dealership network
Upholding the Organizational culture
Developing new training to upgrade current skill levels across the network
Identifying training and development needs through analysis, survey, etc.
Designing and developing training and development programs based on both the organization’s and the individual's needs
Planning & facilitating top level training plans & programs from OEM(Original Equipment Manufacturer)
Report back to business and OEM; countrywide training, qualification and success ratio statistics
Analysis of CSS, LiS, & training reports to derive corrective measures towards improving results from internal as well as external customers
Market analysis towards understanding current trends in the automotive sector, then establishing progressive measures to manage future challenges & opportunities
Managing assessment centre activities for dealership teams’ hiring & qualification check
Vendor management
Preparing departmental annual budget and deviation exceptions
Invoicing and raising POs for third party and related services
Inter and Intra departmental communication
Manage L&D initiatives for MENAP region
- Planning, Organizing, Implementing, Evaluating, & Re-engineering training for all levels.
- Setting & upholding the Organizational culture.
- Devising strategies for the organization.
- Devising & execution of Hiring plans & strategies.
- Preparing Policies & guidelines for the organization.
- Identifying training and development needs within an organisation through job analysis, appraisal schemes, etc.
- Designing and developing training and development programmes based on - both the organisation's and the individual's needs.
- Operational evaluation/Checks to find issues & provide solutions for efficient operations.
- Costing of planned programmes and Solutions: assessing the return on investment.
- Performance management for the entire Aman New Delhi Team.
- Managing training and development across levels.
- Executing Duty manager’s role periodically.
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- Hands on experience in Training setup, implementation, evaluation
- Proven track record of running lean departments
- Profit centric approach with eye for details & Human-Business functionality
My stint at vCustomer was as Manager LNHT (linguistic & New Hire Training) Catering to Middle & Upper mgmt. in strategic planning & implementation & evaluation of training, hiring & performance enhancement.
Portfolio synopsis:
Leading a team of Asst. Managers & Trainers.
Reporting to the Dir. Training
Leading the O.D & Training functions.
I was absorbed in BE as Manager BE (Business excellence) (last held designation)
Leading a team analysts & trainers to
Reporting to the Dir. BE
PMP
I did my Diploma in Hottel Management from 1997 - 2000 and later, when the college started offering Bachelor's, I took up another 2 semester to convert my diploma in B.Sc in Hotel Management. The semesters were finished in 2004-2005.