Sales Manager
Farook International Stationery
Total years of experience :19 years, 2 Months
Design and implement a strategic business plan that expand company’s customer base and ensure it’s strong presence
Achieve growth and hit sales target by successfully managing the sales team
Build and promote strong long-long lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team.
Identify emerging markets and market shift while being aware of new products and competition status
Setting objectives, coaching and performance monitoring of sales representatives
Determines annual unit and gross -profit plans by implementing marketing strategies analyzing trends and results
conduct market research and competitor and customer analysis
cultivate effective business relationships with executive decision makers in key accounts
Monitor customer preferences and determine focus of sales efforts
Determine the price schedule and discounts
Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
Managed new product launches in the market with a brand name Top1 Oil for various segments.
Constructed a dealers’ network and garage network within the market.
Monitored the design and implementation of various promotional strategies in the market.
Generated market awareness for the brand in the automotive industry and the industrial sector.
Ensured effective guidance to the sales team, while motivating them and organizing sales meetings.
Offered customer support and imparted after-sales service along the lines of dealers and corporate sector guidelines.
Formulated key elements related to proposals for various end-users up to the contract level.
Attained financial objectives for marketing and sales via forecasting of requirements, while generating an annual budget, scheduling expenditures, analyzing variances, and initiating remedial actions.
Appraised the customer satisfaction levels and undertook appropriate measures to attain optimum satisfaction levels.
Negotiated and attended meetings along with other company activities considered requisite to facilitate duties, business, and organizational development.
Coordinated and partook in training seminars for industries like reputed oil and heavy machinery manufacturers.
Supervised market intelligence and market analysis for regional construction projects, while studying market positioning in terms of differentiation and competitive analysis.
Ensured active contribution to facilitate the enhancement of business and attainment of targets and strategic objectives.
Sustained and cultivated the existing and new customers by means of planned individual account support.
Major Accomplishments:
Managed company representation in Automechanika Exhibition 2014 obtaining commendable customer response.
Devised annual sales unit and gross-profit plans via effective marketing strategies with analysis of trends and results.
Accomplished various marketing and sales financial objectives by predicting requirements, generated annual budgets, scheduled expenditures, analyzed variances, and introduced remedial measures.
Designed annual gross-profit plans via forecasts and drafting of regional annual sales quotas, projected expected sales volumes and profit for existing/new products, verified trends and results, developed pricing strategies, proposed selling prices, and traced costs, competition, supply, and demand.
Attained marketing/sales objectives via planning, developing, implementing, and evaluation of advertising, merchandising, and trade promotion programs, while devising appropriate field sales action plans.
Maintained sales volume, product mix, and selling price by tracking updated supply and demand, with changing trends, economic indicators, and competitors.
Finalized national sales operational requirements via scheduling and assigning employees, with follow up on results.
Managed the national sales staff via recruitment, selection, orientation, and training to employees.
Handled the national sales staff job results via counseling and education to employees, with requisite planning, monitoring, and appraisal of job results.
Coordinated professional and technical knowledge by attending educational workshops, while appraising professional publications, establishment of personal networks, and partaking in professional societies.
Provided assistance to team effort by means of accomplishment of related results as considered necessary.
Major Accomplishments:
Generated a turnover of 1 Million within a span of 6 months.
Key Deliverables:
Spotted marketing prospects by fulfilling consumer requirements, while defining market, competitor's share, and competitor's strengths and drawbacks, forecasting projected business, and laying down targeted market share.
Attained marketing/sales human resource objectives by recruitment, selection, orientation, training, assignment, scheduling, coaching, counseling, and disciplining of employees.
Conferred upon job expectations, while devising, tracking, and reviewing job contributions, and originating and reviewing compensation actions, and implementing diversified policies and procedures.
Sustained rapport with key accounts via periodic visits, with exploration of specific requirements and identification of new openings.
Offered information by means of collection, analysis, and summarization of data and trends, while protecting organizational value by ensuring confidentiality of information.
Ensured updated job knowhow via participation in educational openings, while reading professional publications, sustaining personal networks, and negotiating with professional organizations.
Attained marketing and organization missions by accomplishment of desired results, while performing initial business analysis requirement studies and generating proposals.
Planned production/vessel arrivals without enhancing warehouse stocks, and generated monthly sales report product wise, with sales analysis, imports-exports docs, commercial invoice, bill of lading, certificate of origin, and packaging list.
Verified imports data for papers in UAE, while designing price strategies based on the same.
Negotiated on prices with customers, delivered mails, and followed up on cold calls, and quoted a price.
Interacted with customers on price and delivery terms and payment terms, and with shipping lines and forwarder’s for importing and exporting goods to various destinations.
Acted as the transporter for the land transport operating across the local market and GCC market.
Managed dealings with freight forwarders, customs brokers, supply chain, logistics, comprehending receiving processes, handling discrepancies, and controlling inventories.
Ensured arrangements for book vessels to meet customers’ requested ETA, while handling departments like ocean exports, imports, and air imports.
Coordinated required surface transportation to seaports, airports, and pier for ensuring smooth execution of deliveries.
Gathered experience in FCL, LCL, and Ocean Cargo Logistics with necessary documentation.
Ensured proper addressing and verification of government and agency compliance and regulatory requirements.
Tracked and assisted the daily running processes in the imports and exports department, with control over issuance of imports and exports documents, and staff handling of imports and exports units.
Extensive exposure to end user interaction as a part of client service team responsibilities includes issues capturing customer requirement.
Visiting the Different Organization introducing the company and its services
Explaining the customer in detail various packages offered by the company
Getting the orders from different organization
Interfacing between business and technology to map needs of software application development
Closing the deal with the customer
Preparing the weekly and monthly expenses report
Submitting the report on trends and competition
Collection overdue accounts reporting on faulty accounts
Attending Meetings held at office
Counseling the clients on their problem
Developing a sales programs designed to achieve the goals
Planning and implementing the sales promotional strategies.
Preparing the selling expenses budget.
Responsible for motivating and supervising the sales team to drive sales.
Provide training to sales representatives.
Building and maintaining the relationship with the dealers and customers.
Counseling customer on there problem
Attending the sales meeting held at office.
Organizing the meeting with Sales Representatives & General Manager.
Collecting over due Accounts, reporting on faulty Accounts.
Submitting special reports on trends, competition.
Sales Management, Marketing Management, Consumer Behavior , Business Management, Financial Accounts,