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Mustafa Elayyan, Sales specialist

Mustafa Elayyan

Sales specialist ·Qoyod

United Arab Emirates

Bachelor's degree, accounting

Work experience

Total years of experience: 4 years, 6 months

Sales specialist

April 2023 - June 2024

Qoyod

Abu Dhabi, United Arab Emirates

April 2023 - June 2024

• Build relationships & Give Advice with clients and customers (B2B).
• Negotiate on price, quantities and specifications.
• Follow up with customers and clients.
• Work onhubspot - pipedrive (CRM).
• Implement customer service and product strategy.
• Meet or exceed monthly and yearly targets.
Company industry:
IT Services
Job role:
Sales

Relationship Officer

May 2022 - March 2023

INVESTBANK

Amman, Jordan

May 2022 - March 2023

• Open corporate account.
• Provide merchants with POS devices.
• Attracted block overdrafts accounts.
• Granting credit cards to companies
• Follow up accounts with clients.
• General Presentation and client services.
Company industry:
Banking
Job role:
Sales

Customer Service Officer

October 2021 - March 2022

Total Energies

Amman, Jordan

October 2021 - March 2022

• Operations Coordinator.
• Handling customer complaints.
• Arranging communication between drivers.
• Customer recovery and feedback.
• Taking orders (Diesel home delivery).
Company industry:
Oil & Gas
Job role:
Customer Service and Call Center

Inventory control

January 2021 - August 2021

Zait & Zatar SuperMarket

Amman, Jordan

January 2021 - August 2021

• Review the purchase invoice for the items the store on a daily basis, and ensure the
conditions in terms of matching the quantities with the purchase order, matching it with reality.
• Follow-up with the purchases department and check prices.
• Full responsibility for everything related to the warehouse program in terms of following up on
problem solving and development.
Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Sales Supervisor

November 2019 - January 2021

MR Nano Automotive Group

Ajman, United Arab Emirates

November 2019 - January 2021

• Achieving a continuous balance between demand and supply for sales.
• Planning and conducting audits in accordance with applicable auditing standards and law.
• Analyze business operations, trend, and cost and projected future revenue and expenses.
• Preparation of payable and receivable accounts.
• Preparation of daily receipts and payments statements.
• Making and distribution salaries of office staff, Maintenance of purchase record i.e.invoice / bills.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Education

Al-Albayt University

June 2017

June 2017

Bachelor's degree, accounting

Jordan

Skills

ERP Systems
Expert
ERP Systems
Expert
Leadership
Expert
Leadership
Expert
Time Management
Expert
Time Management
Expert
CRM software
Expert
CRM software
Expert
Accounting
Expert
Accounting
Expert
Computer Skills - ICDL
Expert
Computer Skills - ICDL
Expert
Problem-solving abilities
Expert
Problem-solving abilities
Expert
The ability to preparation of finanical statements through the excel program
Expert
The ability to preparation of finanical statements through the excel program
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Active Listening
Expert
Active Listening
Expert
High communications skills with customer service
Expert
High communications skills with customer service
Expert
Flexible and adaptable to change
Expert
Flexible and adaptable to change
Expert
Time Management
Expert
Time Management
Expert
Knowledge and experience in CRM
Expert
Knowledge and experience in CRM
Expert
Collaboration talent
Expert
Collaboration talent
Expert
ERP Systems
Expert
ERP Systems
Expert
Leadership
Expert
Leadership
Expert
CRM software
Expert
CRM software
Expert
Accounting
Expert
Accounting
Expert

Social profiles

Personal Website
Personal Website
linkedin.com/in/mustaafa

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
Accounting qualification for the job market (Applied Accounting)
Jul 2017