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Muataz Al-Mawali, Operations Assistant - FTTX

Muataz Al-Mawali

Operations Assistant - FTTX·Al Izdihar Technology Solutions

Oman

Bachelor's degree, Process Operations and Maintenance

Work experience

Total years of experience: 6 years, 6 months

Operations Assistant - FTTX

November 2022 - Present

Al Izdihar Technology Solutions

Muscat, Oman

November 2022 - Present

• Ensure QHSE standards are met by field and office teams.
• Prepare regular reports on performance of different teams and efficacy of teams
• Ensure employees have proper training through preparation of regular courses and seminars
• Project Management through providing designs for Vodafone links and MDUs and seek tenders and prepare for them

Company industry:
Telecommunications

Team Lead - FTTX

November 2021 - November 2022

Al Izdihar Technology Solutions

Muscat, Oman

November 2021 - November 2022

• Supervise field teams to ensure QHSE standards are met as per Oman Broadband contract. Site visits to resolve technical issues
NAP/FDH/CAP sides.
• Invoice Management for different work orders and projects including SDU/MDU/Vodafone links and other major projects and submit to
finance team or Oman Broadband.

Company industry:
Telecommunications
Job role:
Management

Telecom Engineer - Coordinator

November 2020 - November 2021

Al Izdihar Technology Solutions

Muscat, Oman

November 2020 - November 2021

• FTTH order management: This included setting appointment with clients, providing technical support to field team on locations of
NAPs/FDHs and other FTTH network related items. In addition to preparing network design for MDUs.
• Fixing PON not Stable cases using CRM and WFM systems provided by Oman BroadBand Company and providing them with regular
updates through Email and phone

Company industry:
Telecommunications
Job role:
Engineering

Field Engineer - Service delivery

January 2020 - October 2020

Oman Broadband

Muscat, Oman

January 2020 - October 2020

• Fibre Optec installation management and processes FTTH (POP, FDH, NAP, CAP)
• Bridge between SD Project team and Contractors and ensure meeting the goals of completed orders per day by Managing contractor
(Assign orders, visit sites, approve civil work, resolve problematic cases).

Company industry:
Telecommunications
Job role:
Engineering

Education

Caledonian College of Engineering

January 2019

January 2019

Bachelor's degree, Process Operations and Maintenance

Oman

GPA (point): 3.16 out of 4

GPA (point): 3.16 out of 4

Skills

CALCULATIONS

Intermediate

CHEMICAL ENGINEERING

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

ELECTRICAL ENGINEERING

Intermediate

ENVIRONMENT HEALTH AND SAFETY

Intermediate

MAINTENANCE SCHEDULING

Intermediate

MANUFACTURING OPERATIONS

Intermediate

OPERATIONS

Intermediate

PETROLEUM INDUSTRY

Intermediate

REFINERY EXPERIENCE

Intermediate

Training and Certifications

Certifications
IELTS