CC OPS MANAGER
Bertling
Total years of experience :18 years, 2 Months
Managing projects of Bertling inside Iraq, north, south, middle. For all the projects that we have and for the daily follow up with all the contacts. Chair company safety committee, determine chargeability of all accidents, and execute company fleet policy when action is required. Report fleet expense performance regularly to management, including an annual report when submitting the coming year’s budget. Managing over 100 personal for the projects of Iraq. Have a wide net of Vendors in deferent sectors to help and support the operation regarding Logistics, freight forwarding, transportation. Daily reporting, sometimes it needs to be by minutes, All type of consultancy for the clients as SAMSUNG, LUKOIL, Halliburton, WFD, Petronas, FMC, ENKA, Hitachi, …. Ensuring the section achieves a percentage saving on all the workflow of accounts and projects that we have. Monitoring arrangements for delivery and acceptance of Suppliers’ performance. Create departmental and fleet expense and capital budgets, to submit for approval to management. Track performance versus forecast on a monthly. Sourcing the good vendors, making lists of them... Developing evaluation criteria to evaluate the Supplier’s tenders. Producing tender assessment advice and guidance to the evaluators Tendering Evaluation according to the market survey. Managing the evaluation teams and Drafting contract schedules. Managing financial evaluation, scrutinizing supplier’s financial models. Good analysis for tendering by the stimulation of the markets and the knowing of markets changes. Cost Saving for the overall budget of the department. Lead organization of team and site events. Maintains team calendars, screens and directs calls-emails and other communications. Prepares presentation materials, spreadsheets and draft letters. Exercises independent judgment and escalates serious or unique problems to higher levels. Exercises effective communication at all levels of the organization and fosters team building. Adheres to all safety procedures and good housekeepingstandards. Shipment tracking report... tracking the shipments and delivery of it, till it reach the end destination.. Manage the daily operations of the company in all of levels..
Sep 2010 - Basra, Iraq
LUKOIL/
is one of the world's leading vertically integrated oil & gas companies. Main activities of the Company are exploration and production of oil & gas, production of petroleum products and petrochemicals, and marketing of these outputs. Most of the Company's exploration and production activity is located in Russia, and its main resource base is in Western Siberia. LUKOIL owns modern refineries, gas processing and petrochemical plants located in Russia, Eastern and Western Europe, near-abroad countries. Most of the Company's production is sold on the international market. LUKOIL petroleum products are sold in Russia, Eastern and Western Europe, near-abroad countries and the USA,
Jun 2006 - 2010 Sep ASIACELL/ Telecommunication company Basra, Iraq Back up supervisor-Team Leader-Night shift • Following and keep the flow of the work inside the team go by administration and leadership activities.. • Answering the difficult calls and go ahead with the customers to give him the good salutation. • Holding confidential information, related to the customers and to the company. • Preparing the evaluation monthly evaluation for the agents till the end of the year getting the final annual appraisal. • Holding meetings with the customers face to face for the difficult problems to solve it. • Running the reports of the team work according to the standards of the company.. • The handover between the me and the other team leaders during changing the shifts.. • Finalize the reports and the analysis of the queue of every single day and week.. • Creating the coverage reports and statue of each area in the south region and studying the quick analysis • As back up supervisor I was following the work of every single team leader and his group then making the reports of the good points and bad ones of every single team.. • Reporting to the manager and the Regional manager following with him all the new procedures and service that we have.. • Working on the Boss sys to run the reports of the coverage and statics of the departments the level of the team that we are in.. • Issuing and giving the company many proposal that help and improve the work of Asiacell here in the south Region.. • Activate and deactivate the lines of the customers according for their request .. • Working on the harassment calls and advice the customers how to use the mobile in the right way to be aware not to put themselves in a bad situation which lead at the end to cut their lines.. • Meeting with the staff every day at the beginning and every single Wednesday to know their points of view, giving them the new instructions etc. • Monitoring the work flow • Follow and instruct the new candidates to be familiar with the job..
Oct 2005 - Jan 2006 ISI Basra, Iraq logistics and Procurement Supervisor • Good Tracking and Keeping the workflow in the perfect way to keep the operation keep going.. • Up to date with all required info for the job and for the customs brokers here in Iraq. • Lead organization of team and site events. Maintains team calendars, screens and directs calls-emails and other communications. Prepares presentation materials, spreadsheets and draft letters. • Exercises independent judgment and escalates serious or unique problems to higher levels. • Exercises effective communication at all levels of the organization and fosters team building. • Adheres to all safety procedures and good housekeeping standards.
collage of Education/ English dep.