Director Information Technology
Shaker Group
Total years of experience :16 years, 1 Months
● Developed IT strategy for next 3 years, tightly aligned with Business Strategy.
● Developed department budgeting of 35+ Million SAR (OPEX, CAPEX, Payroll).
● Built and implemented several IT Policies and Procedures, Disaster avoidance and recovery plan. Enhanced Server and End-Client security.
● Revamping Shaker's Cloud and On-Premises Infrastructure. AWS Cloud Migration from OVH Cloud and Disaster Recovery (light warm) on AWS EU Frankfurt.
● Cutting department cost by 20%, reduced TCO by migrating to AWS Cloud with Right Sizing of total work load.
● SAP Transformation and SAP ECC to S/4 HANA Green Field Implementation project (RISE offering).
● Launched Shaker's headless E-Commerce store (www.shakersa.com). Also enabling all Social Media Business Accounts.
● New Call center setup from scratch along with Genesys implementation. Also, Custom build Shaker CRM app completely integrated with SAP.
● Successful Implementation of HRMS solution (KayanKR) with Self-service Mobile app.
● Successful launch of Customer Service Mobile application “Shaker Care” on both iOS and Android.
● Microsoft Power BI Implementation for Analytics reports and Management Dashboard.
● Member of Gartner Executive Program.
• Working on Digitally Transforming the Business processes for whole Shaker Group.
• Several IT and Business process initiatives taken for Finance, Sales, Supply Chain, HR and Service Department.
• Fixing a Failed SAP Implementation, Enhancements and new Developments. Also automating several Business Processes using SAP and Non-SAP Applications.
• E-Commerce implementation for whole Shaker Group from scratch.
• Front-End website restructuring, UI/UX improvement & Back-End WooCommerce implementation.
• Complete end-to-end WooCommerce and SAP integration, making it a headless commerce.
• Enhancing SAP CRM and Cloud for Customers (C4C) to maximize Business benefits.
• Building roadmap for SAP ECC to S/4 HANA conversion project.
• SAP, SAP BI, HRMS System and Sales Force Automation Application Management.
• Managing Cloud Hosting for SAP with SAP Germany and Office 365, Exchange on Azure.
• Planning and Implementing Digital Innovation and Transformation in the organization.
• Responsible for the overall Strategic Plan, Direction and Management of the organization’s complex IT Infrastructure with a large setup of 500+ users.
• Determining opportunities for improvement of current IT systems and assessing future IT needs.
• Managing a high skilled Team of IT personnel. Team Building, Coaching/Mentoring, Conflict Resolution, Skill development and Character building.
• Successful upgrade of Network Infrastructure and VPN Migration to cloud.
• Successful Implementation of VoIP solution.
• Successful Implementation of End client, Email security, Data backup and recovery solution.
• Handling SAP Licenses and periodic SAP Audit.
• Handling entire IT portfolio of the company.
• Yearly Budgeting for IT Department.
• Direct reporting to CEO/MD of the company.
• Member of IT Steering committee.
• Managing the team of SAP Consultants, Developers and Application Experts.
• Successful completion of SAP BI implementation project, following all SAP Project Life-cycle. Implemented using in-house team, saving the company 1.5 Million SAR.
• Preparing Budget for IT department. Also, Budget vs Expenditure for previous year.
• Managing all Business Application projects, expertise in agile methodologies.
Business Application Lead and Senior SAP (SD/MM) Consultant
• Successful completion of SAR 1 Million Project for Sales Automation, implementing SalesBuzz and integration with SAP.
• Leading the team for SAR 2.5 Million project for HRMS. Implementing MenaITech and integration with SAP.
• Successful Implementation of VAT in SAP with in-house team saving company 2.25 Million SAR.
• Business Process Re-Engineering, following SAP best practices and implementing them to improve different business functions.
• Communication with SAP HEC support team.
In house Consultant for SAP SD / SAP IS-Retail and SAP CS for different Business Sectors of Al-Faisaliah Group which includes Dairy, Food Sector, Electronic & System Sector, Medical Systems, Pharmaceutical, etc.
FMCG:
• SAP SD Implementation for Al-Safi Foods - Complete Sales Process: Inquiries, Quotations, Sales Orders, Deliveries, Invoicing, Shipments & Transportation, Sales Support; Credit & Risk Management, Pricing Procedures, Customer Master, LSMW, SECATT customized programs.
• Involved in all SAP Implementation Project stages, from Requirement Gathering till Go-Live and Post Go-Live support.
Medical and Electronic Sector:
• 2 Projects for SAP to Sales Force Integration using EDI Inbound & Outbound IDOCs - IDOC Generation for Sales Processes, Inventory and Master Data. Customized IDOCs to include additional fields to fulfill business requirements.
• Retail Organization Structure for new line of business (subscription and setup box) for Modern Electronics. New Sales Area configuration, New Pricing procedures, Document types, Item category configuration, new customized Reports.
• Material and Site assortment. Articles, KITs, Bundle Pricing and Promotions. Ordering/Reordering point configuration for MRP and Inventory Management.
• On-going handling of all Retail Master data, Site Master, Product Hierarchy, Merchandise Hierarchy, Merchandise Category, Customer Master & Vendor Master.
Facilitating 4 Electronic & Systems Sector Companies of Al-Faisaliah Group for SAP SD / MM / IS-Retail in the capacity of SAP Support Executive. Major projects undertaken to date include the following:
• SAP ECC 6.0 IS-Retail Implementation in First Distribution Company. Involved in Requirement Gathering, Business Blue Print, Functional Design, UAT, Business Process Testing.
• Designed complete Product Hierarchy, Merchandise Category Hierarchy and Merchandise Categories for newly started company to deal with Multiple Electronic and Home Appliances Brands, within one Company code fulfilling the business needs for better reporting and implementing strict controls.
• 2 Projects of SAP ECC 6.0 Implementation with SAP IS-Retail and SAP WM for SONY Saudi Arabia and Iraq.
• Integration project between SAP ECC and Microsoft NAV POS using EDIs, configuring Inbound and Outbound IDOCs.
• Conducted SAP End User Training after Implementation of SAP to Area Sales Managers/Sales team for Sales Processes and Management for Reporting in SAP.
Facilitating the company in SAP SD module in the capacity of Lead SAP SD Consultant. Major projects undertaken include the following:
• Worked on complete Migration project from SAP 4.6 to ECC 6.0. Involved in the functional designing phase, user acceptance testing phase, data migration phase, and extensive business process testing;
• Conducted SAP SD Training for beginners and advanced SAP users at PSO’s Head Office - Karachi, divisional offices of Lahore, Islamabad, Multan, etc.
• Conducted Business Process Analysis & Documented business process flows that proved essential in the migration process and helpful for the regular support function;
• Continuous development for business process improvement and streamlining of business procedures in a controlled SAP environment.
• Giving Software support to our customers all over the world.
• Resolving technical queries and issues.
• Customer interaction via an Email and Phone.
Won 1st Prize in All Asia National Engineering and Technology Competition held at National University, FAST organized by IEEE in April 2007. We Demonstrated our University’s Final year Project (Guidance, Navigation and Control of an Autonomous Vehicle)
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