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Muddassir Abdulsubhan, UTP and Fiber Technician

Muddassir Abdulsubhan

UTP and Fiber Technician·Hoshan Group

India

High school or equivalent, Mechanical

Work experience

Total years of experience: 17 years, 5 months

UTP and Fiber Technician

December 2018 - January 2020

Hoshan Group

India

December 2018 - January 2020

Company industry:
Retail & Wholesale
Job role:
Design, Creative, and Arts

IT Support Engineer

December 2017 - December 2018

GLOTRONIX PVT LIMITED

India

December 2017 - December 2018

Installing OS/ISO Image Win7 64bit for all the Laptop and Desktop on client place
•Joining Domain and Adding User to Admin rights
•Troubleshooting the Network issues like RJ45 Cabling, Punching and Crimping
•IP Phone Configuring with MAC Address for the client as per request
•Helping the Data Network Group to Access Cisco Switches via putty
•Updating daily all the Devices running Normally to Head Office
•Configuring Mobile devices to Company Outlook and Wi-Fi
•Updating all the IT Materials Stocks Inventory in the Store
•Following IT Remedy Software as per Ticket
•Daily Updating all the Trouble Ticket via email to the Users
•Handover IT Assets to the New Employees and keeping the records & email
•Managing all the new arrived IT materials up to date records & email
• Assigning temporary Administrator rights for the User as per request
•Troubleshooting & Resolving Hardware and Software issues in Client Places
•Outlook Configuring Manually for the Users
•Using Skype for multipurpose sharing, chatting, video etc
•Remotely connecting to the User’s PC and resolving the issues
Job role:
Information Technology

IT Administrator

August 2016 - July 2017

CONDUITE Endeavor Infosoft Pvt Ltd

India

August 2016 - July 2017

Administering desktop with win9X & XP Operating System.
•Configuring mailing software.
•Attending end user problem assigned through help desk.
•Hands on Experience on Help Desk software automation support processes including the ability to submit, monitor, and manage help desk cases, change requests, and asset inventory records.
•Co-ordinate with the customers.
•Troubleshooting software and hardware issues
•Upgrading RAM and Microprocessor Desktop and Laptop as per request
•Burn ISO Images in USB drive and DVD
•Ordering IT material supply
•Handling customer enquiries and complaints
•Adding Users in Barcode reader for Access
•Updating daily Server room activity
•Adding Users and giving permission in ADS
•Adding Users name in Access Control List(Firewall SENSE)
•Checking Agent Status like Loggedin, Incall, AWT, Hold, Not Ready via C-ZENTRIX
•Handling administration and paperwork
•liaising with customers, employees, suppliers, licensing authorities and sales representatives
•Making improvements to the running of the business.
•Outlook Configuring in Apple devices and System
Company industry:
Banking
Job role:
Information Technology

IT ADMINISTRATOR

January 2014 - May 2016

SUBH SAI DEVCON India Ltd

India

January 2014 - May 2016

Having 2 years of work experience as
Job role:
Information Technology

IT Officer

October 2010 - November 2013

KETTANEH Construction Saudi Arabia Ltd ( KAFD

October 2010 - November 2013

Installing UTP Cables Crimping and Punching till Data Room to User end.
2. Checking the Internet and Connetivity
3. Installing Cabinet and Network Switches and Routers, Wireless Configuration
4. Installing OS, drivers, Software Application in Laoptops, Desktops
5. Installation of Windows Standard Server 2008 and Applications
6. Installation of Local and Network Printers and Scanners
7. Troubleshooting Software and Hardware issues
8. Assigning Permissions from Server (ADS) to perticular Users as per request, approval
9. Checking Updated Antivirus from the Server
10. Assigning Users Rights to Access share drives
11. Connecting Remotely to User PC's and resolving Software Problems
Job role:
Information Technology

Team Leader

November 2009 - August 2010

PCS Technology Limited

India

November 2009 - August 2010

Company industry:
IT Services
Job role:
Customer Service and Call Center

Contractor

June 2005 - July 2009

Al-Hajry Overseas

India

June 2005 - July 2009

Company industry:
Telecommunications
Job role:
Engineering

Network Support

September 2003 - February 2005

IT infi-tech Information Pvt Ltd

India

September 2003 - February 2005

Roles & Responsibilities

•Identifying the Hardware and Software requirements for the proposed Network Solution.
•Administering in windows 2000 & XP Networks, Service pack installation, ADSL modem installation in network.
•Involved in Configuring and maintaining a Proxy server.
•Backup and Restore and request processing environment.
Job role:
Information Technology

System Administrator

January 2001 - February 2003

Rooman Institute of Technologies Ltd

India

January 2001 - February 2003

Hardware and Software installation and upgrades.
•Tasks involved user and group creation, domain and workgroup setup.
•Assigning Disk Quotas and Special NTFS Permissions.
•Actively involved in installation of Windows operating systems and network clients.
•Adding additional disks, creating partitions and file systems.
Job role:
Information Technology

Skills

COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
NETWORKING
Expert
NETWORKING
Expert
UPGRADES
Expert
UPGRADES
Expert
ADVERTISING
Expert
ADVERTISING
Expert
ANTI VIRUS
Expert
ANTI VIRUS
Expert
CABLING
Expert
CABLING
Expert
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert
NETWORK PRINTERS
Expert
NETWORK PRINTERS
Expert

Hobbies and interests

Swimming

Running race, General knowledge, football