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Mufeeda Mannan, Receptionist & Laboratory Technician

Mufeeda Mannan

Receptionist & Laboratory Technician·Cinco Medical Centre

United Arab Emirates

Bachelor's degree, Medical Laboratory

Work experience

Total years of experience: 2 years, 3 months

Receptionist & Laboratory Technician

June 2024 - May 2026

Cinco Medical Centre

Kerala, India

June 2024 - May 2026

• Managed front-desk operations, patient registration and appointment scheduling.
• Answered phone calls, handled inquiries and coordinated patient flow.
• Performed specimen collection, labeling and laboratory processing.
• Conducted hematology, biochemistry and urinalysis testing.
• Maintained laboratory records, quality control documentation and reports.
• Assisted doctors and healthcare staff in daily clinical operations.
• Ensured excellent customer service and patient satisfaction.

Company industry:
Administration Support Services

Laboratory Technician Intern

November 2023 - January 2024

Thejaswini Co■operative Hospital & Medical Research Centre Ltd.

Kerala, India

November 2023 - January 2024

• Assisted in diagnostic laboratory procedures and testing.
• Supported hematology, microbiology, pathology and biochemistry departments.
• Maintained laboratory records and inventory management.
• Followed healthcare safety and quality standards.

Company industry:
Administration Support Services
Job role:
Medical, Healthcare, and Nursing

Education

Singhania University

January 2024

January 2024

Bachelor's degree, Medical Laboratory

India

National Institute of Open Schooling

January 2022

January 2022

High school or equivalent, Accounting And Corporate Governance

India

Kerala Board

January 2013

January 2013

High school or equivalent, Accounting

India

Skills

CUSTOMER SERVICE DESK

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER SERVICE

Intermediate

DOCUMENT PROCESSING

Intermediate

HEALTH ADMINISTRATION

Intermediate

MEDICAL LABORATORY TECHNICIAN MLT ASCP

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

PATIENT REGISTRATION

Intermediate

SCHEDULING

Intermediate

SPECIMEN COLLECTION

Intermediate

Languages

English

Beginner

Malayalam

Beginner

Hindi

Beginner