MUGWANEZA Bellamie, Receptionist/Admin Assistant

MUGWANEZA Bellamie

Receptionist/Admin Assistant

East African Power

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hospitality Management
Experience
2 years, 10 Months

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Work Experience

Total years of experience :2 years, 10 Months

Receptionist/Admin Assistant at East African Power
  • Rwanda - Kigali
  • February 2021 to November 2023

.Greet and welcome guests upon arrival, directing them to the appropriate person or office.
. Answer, screen and forward incoming calls. Ensure reception area is tidy and presentable,
with all necessary stationery and material (e.g. pens, forms, and brochures).
. Organizing and maintaining records, files, and databases.
. Monitoring a reporting manager’s email and responding if required.
. Assisting in office tasks like ordering supplies, managing inventory, and coordinating
office maintenance.
. Conducting or preparing any research that the reporting manager may require various and hoc requests.

receptionist front desk at Accor Group
  • Qatar - Doha
  • October 2022 to January 2023

Education

Bachelor's degree, Hospitality Management
  • at University of Tourism, Technology and business studies (UTB)
  • June 2023

Specialties & Skills

Guest Service
Computer Skills
Hospitality Management
Customer Service
Front Office
Written and verbal communication skills
Culture awareness
Communication Skills
Customer Service Skills
Adaptability and flexibility
Multitasking and prioritizing

Languages

English
Expert
French
Beginner
Swahili
Intermediate

Training and Certifications

Empowered Employee Training (Training)
Training Institute:
Wire
Date Attended:
January 2021