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Muhammad Abdullah, Customer Service & Sale Officer

Muhammad Abdullah

Customer Service & Sale Officer·Budget Car & Van Rental LLC - Dubai

United Arab Emirates

Master's degree, Marketing & Finance

Work experience

Total years of experience: 5 years, 7 months

Customer Service & Sale Officer

April 2017 - April 2019

Budget Car & Van Rental LLC - Dubai

Dubai, United Arab Emirates

April 2017 - April 2019

Maintain existing client’s accounts and ensuring a high level of customer service is maintained
Complete understanding of the sale process, our products and our competitors to ensure low turnaround times
Maintaining a high level of standard and service by providing top-notch pre-sales and post-sale services
Propelled revenue by evaluating market and identifying new prospects
Selling to clients both face to face and over the telephone and insure all bookings are manage and handled in professional manner
Finalization of contracts and invoices which includes coordination with other departments
Assist customers queries & update internal departments to keep them aware
Complete and submit finance documents within given time limits
Working with senior management to plan the growth of the business in terms of business planning and resource requirements
Participate on behalf of the company in exhibitions
Understand and adhere to the requirements of company’s quality policy
Follow-up for collection of payment
Perform other official duties as assigned.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Executive

May 2013 - October 2016

National Communication Services Pvt Ltd

Lahore, Pakistan

May 2013 - October 2016

Maintaining and foster relationships with existing customers in person telephone calls and mails
Gathering clear understanding of customers business and requirements
Preparation and management of business proposals and product comparison to facilitate customers efficiently
Negotiating on delivery and specifications with customers and liaising with distribution department to check the progress of existing orders
Kept tabs on competitors, analyzing their successes and failures and evaluating their impacts on the market
Assisting assistant manager to complete the daily tasks
Perform other official tasks assigned by the management.

Company industry:
Entertainment
Job role:
Sales

Education

National College of Business Administration & Economics

January 2015

January 2015

Master's degree, Marketing & Finance

Pakistan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

University of the Punjab, Lahore

May 2010

May 2010

Bachelor's degree, Economic

Pakistan

GPA (rating): Good

GPA (rating): Good

Skills

Market Research
Expert
Market Research
Expert
Growing Revenue
Expert
Growing Revenue
Expert
Sales
Expert
Sales
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Customer Relations
Expert
Customer Relations
Expert
Market Research
Expert
Market Research
Expert
Growing Revenue
Expert
Growing Revenue
Expert
Sales
Expert
Sales
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Customer Relations
Expert
Customer Relations
Expert

Languages

English
Native Speaker
English
Native Speaker
Urdu
Expert