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Muhammad Abdullah

Customer Service & Sale Officer

Location:
United Arab Emirates - Dubai
Education:
Master's degree, Marketing & Finance
Experience:
5 years, 7 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  5 Years, 7 Months   

April 2017 To April 2019

Customer Service & Sale Officer

at Budget Car & Van Rental LLC - Dubai
Location : United Arab Emirates - Dubai
Maintain existing client’s accounts and ensuring a high level of customer service is maintained
Complete understanding of the sale process, our products and our competitors to ensure low turnaround times
Maintaining a high level of standard and service by providing top-notch pre-sales and post-sale services
Propelled revenue by evaluating market and identifying new prospects
Selling to clients both face to face and over the telephone and insure all bookings are manage and handled in professional manner
Finalization of contracts and invoices which includes coordination with other departments
Assist customers queries & update internal departments to keep them aware
Complete and submit finance documents within given time limits
Working with senior management to plan the growth of the business in terms of business planning and resource requirements
Participate on behalf of the company in exhibitions
Understand and adhere to the requirements of company’s quality policy
Follow-up for collection of payment
Perform other official duties as assigned.
May 2013 To October 2016

Sales Executive

at National Communication Services Pvt Ltd
Location : Pakistan - Lahore
Maintaining and foster relationships with existing customers in person telephone calls and mails
Gathering clear understanding of customers business and requirements
Preparation and management of business proposals and product comparison to facilitate customers efficiently
Negotiating on delivery and specifications with customers and liaising with distribution department to check the progress of existing orders
Kept tabs on competitors, analyzing their successes and failures and evaluating their impacts on the market
Assisting assistant manager to complete the daily tasks
Perform other official tasks assigned by the management.

Education

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Let employers know more about your education; remember, be clear and concise.
January 2015

Master's degree, Marketing & Finance

at National College of Business Administration & Economics
Location : Pakistan - Lahore
Grade: 3 out of 4
May 2010

Bachelor's degree, Economic

at University of the Punjab, Lahore
Location : Pakistan - Lahore
Grade: Good

Specialties & Skills

Market Research

Growing Revenue

Interpersonal Skills

Customer Relations

Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Native Speaker

English

Native Speaker

Urdu

Expert

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