IT Support and Administration
The Lahore College
Total years of experience :3 years, 8 Months
Managed Server Base Network which makes the internal work 50% faster
Providing solutions of day to day hardware and software problems.
Sharing Drives and allocating disk space
Security of all systems, especially the internet, and installing antivirus protection
Telephone support for the College functions such as Information system, facility management in a volatile education and research environment
Purchasing and negotiating of PC’s & related accessories.
Answering 40 + Calls per Day and Responding to incoming email.
Installing new Hardware (Servers, Printers, Computer Workstations, etc.)
Assist with desktop operating systems, Email, MS Office, many different purpose hardware, and Remote Access
Graphic Designing on Corel Draw and In Page.
Designing of Broachers, Exam Sheets, Schedules, etc.
Established, organized, and maintained files, records and reports
Install and support LANs, WANs, network, Internet, and internal systems.
Monitor networks to ensure security and availability to specific users.
Evaluate and modify system's performance.
Accepted, screened, and routed telephone calls. Resolved routine and non-routine administrative problems
Used office equipment and have a willingness to learn new programs/functions as they become available
Assisted staff, current and potential students with any questions or problems
Provide help desk support to end-users
Document all issues and generate reports detailing common problems and error trends.
Assist the Principal and Assistant Principal with administrative and disciplinary decisions
Upgrade the current network to Server Base Network system which increase the data rate transfer and more secure via save the time consumption and data loss.
More security by implementing Active Directory, Users and Groups which also get more staff and students satisfaction.
Advised them to launch an ISA server which benefits 50% increasing in users, Groups security and rights.
Look after the Lab of more than 150 Computers of two different campuses.
Manage CCTV camera’s and DVR backups
Manage inventory and compile all record related to IT includes error reporting, systems, hardware and software information, daily reporting to IT Manager, etc.
Support and maintain desktop application, Configure and troubleshoot networks points
Configure and troubleshoot hardware, Configure and troubleshoot printers
Responding to incoming email.
Maintenance of Network Devices, Connectivity Troubleshooting
Take part in meetings and Designing broachers and new ads.
Help the students in their workshops/assignments.
Advising on forthcoming product developments and discussing special promotions.
Bachelor's in Commerce From Government University, University of Punjab Including Subjects: Advance Accounting, Computer Science, Economics, English, Banking, Auditing, Financial Accounting
Intermediate in Commerce Got Degree from a Government College