muhammad ammad hussain, Receptionist / Cutomer Representative

muhammad ammad hussain

Receptionist / Cutomer Representative

Emirates Transguard Group LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, accounts , economics, management, statistics, banking,
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Receptionist / Cutomer Representative at Emirates Transguard Group LLC
  • United Arab Emirates - Dubai
  • My current job since April 2013

 Welcome, assist and direct visitors properly
 Check the visiting form fulfillment, guide visitors in doing this guestbook filling.
 Receive phone calls; direct them to the right recipients.
 Provides information to guests and staff in person or by phone.
 Monitor the visitors assets as security awareness
 Send and receive messages through all communication devices including fax machine and telephone system.
 Make quick responds to the phone calls or received emails.
 Operate computer as well as using internet technology properly.
 Maintain general filing system, appointments and conferences.
 Checking availability and booking the conference room in the office, at hotels or busi-ness center buildings.
 Monitor and maintain inventory supplies in the office, including the responsibility to or-der next stuff.
 Arrange the time and contact the specialists for equipment maintenance and repair.
 Type, Scan copy documents.
 Offer secretarial support to executive staff.
 Have responsibility to maintain the working environment hygiene.
 Have responsibility to monitor office recycling facilities.
 Consulted with superior to resolve the problem and I also manage it.
 Perform others related duties assigned by the management team.

Security officer at Berkeley Services uae LLC
  • United Arab Emirates - Dubai
  • April 2012 to April 2013

• My role is to PROTECT people and property of his employer or contracted clients.
• Responsibility BEFORE an incident/offence has occurred is PREVENTION.
• Responsibility DURING or AFTER an incident/offence has occurred is to OBSERVE and REPORT.
• If a serious offense, such as robbery, burglary, or assault with a deadly weapon, has been committed, I will need help to apprehend the suspect.
• Receive and pass on mail deliveries.
• Assist in the preparation of meetings.
• Answer incoming calls or internal calls from your staff members.

Cash Officer & Admin Executive at Ali Gohar & Co Pvt. Ltd. Karachi Pakistan
  • Pakistan - Karachi
  • May 2011 to April 2012

 Prepare profit and loss statements and monthly closing and cost accounting reports.
 Reconciling petty cash, Balance sheet reconciliations, Salary entry and reconciliation.
 Compile and analyze financial information to prepare entries to accounts, such as gen-eral ledger accounts, and document business transactions.
 Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
 Analyze and review budgets and expenditures for local, state, federal, and private fund-ing, contracts, and grants.
 Monitor and review accounting and related system reports for accuracy and complete-ness.
 Prepare and review budget, revenue, expense, payroll entries, invoices, and other ac-counting documents.
 Assisting in the preparation of year end accounts for clients.
 Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control.
 Explain billing invoices and accounting policies to staff, vendors and clients.
 Resolve accounting discrepancies.
 Recommend, develop and maintain financial data bases, computer software systems and manual filing systems.
 Supervise the input and handling of financial data and reports for the company's auto-mated financial systems.
 Interact with internal and external auditors in completing audits.
 Other duties as assigned.

Education

Bachelor's degree, accounts , economics, management, statistics, banking,
  • at University of karachi
  • February 2012

The degree is designed to provide the student with a wide range of managerial skills while at the same time building competence in a particular area. Most universities therefore plan the degree such that additional to their major, students are exposed to general business principles, and required accounting, economic and quantitative skills. For a comparison with other degrees in business and management.

Specialties & Skills

Accounting
Call Center
Computer Hardware Troubleshooting
Microsoft Office
Management
English language call center agent course
software and hardware

Languages

English
Beginner
Urdu
Expert

Training and Certifications

Certificate of Call Center Course from (Berlitz Language) Karachi (Certificate)
Date Attended:
May 2010
Valid Until:
September 2010