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Muhammad Amir, ADMINISTRATION MANAGER

Muhammad Amir

ADMINISTRATION MANAGER·LUMINOUS SOURCE PROPERTY L.L.C

United Arab Emirates

Bachelor's degree, International Relations

Work experience

Total years of experience: 6 years, 7 months

ADMINISTRATION MANAGER

June 2024 - Present

LUMINOUS SOURCE PROPERTY L.L.C

Dubai, United Arab Emirates

June 2024 - Present

Real Estate Operations & Transaction Management

- Provided sales support for secondary and primary sales, leasing, off-plan, and ready property transactions.

- Managed property transaction documentation, contract preparation, and end-to-end deal coordination until closing.

- Supported AED 50M+ in real estate transactions annually.

- Supported deal negotiations between buyers, sellers, landlords, tenants, brokers, and developers.

- Managed direct property acquisition from landlords and maintained landlord relationships.

- Supported commercial property sales, leasing activities, and client presentations.

- Coordinated tenant and landlord relations to ensure smooth property operations.

Business & Data Analysis

- Conducted market research, property analysis, and data refinement to support business decisions.

- Managed DXB Interact and Property Monitor platforms for market insights and property evaluation.

- Prepared financial analysis, sales reports, operational reports, and management summaries.

- Maintained records, databases, CRM data, and transaction documentation.

Regulatory Compliance & Legal Services

- Managed RERA procedures, DLD processes, and Dubai real estate regulatory requirements.

- Managed compliance for transactions ensuring 100% RERA/DLD adherence.

- Handled Ejari registration, renewal processes, and tenancy-related documentation.

- Managed Trakheesi permits, licensing services, and real estate compliance requirements.

- Coordinated DEWA, utility services, and tenant eviction procedures.

Sales, Marketing & CRM Management

- Managed property listings across Property Finder, Bayut, Dubizzle, and Simsari platforms.

- Supported digital marketing campaigns, Google Ads, landing page management, and lead generation activities.

- Managed CRM operations, lead tracking, and sales pipelines through Bitrix24.

- Supported digital marketing campaigns, Google Ads, landing page management, and lead generation activities.

- Managed CRM operations, lead tracking, and sales pipelines through Bitrix24.

Administration, Technology & PRO Services

- Managed office administration, HR support, recruitment coordination, and daily operational activities.

- Utilized AI platforms, bulk calling systems, and automation tools for business development.

- Managed advanced MS Office applications, especially Excel reporting and data management.

- Coordinated PRO services, government liaison activities, and administrative processes.

- Managed bulk messaging campaigns through telecommunication providers and WhatsApp marketing through Meta.

Team & Business Management

- Led team operations, provided training, and supported employee development initiatives.

- Managed client relationship activities, conflict resolution, and negotiation processes.

- Monitored team performance, improved workflows, and developed operational scripts and processes.

- Managed developer registrations, agreements, and contract coordination.

- Trained around 15+ real estate employee.

Company industry:
Real Estate
Job role:
Administration

ADMINISTRATOR & SALES SUPPORT

March 2023 - May 2024

SAT REAL ESTATE L.L.C

Dubai, United Arab Emirates

March 2023 - May 2024

- Provided administrative and sales support for residential and commercial property sales and leasing operations.

- Managed property listings across Property Finder, Bayut, and Dubizzle, ensuring accurate, up-to-date, and high performing advertisements.

- Coordinated transaction documentation, tenancy contracts, client records, and sales files while ensuring compliance with RERA and DLD requirements.

- Administered GoAML processes, including customer due diligence (CDD), transaction documentation, AML compliance, and record management.

- Supported lead generation initiatives through CRM management, database maintenance, digital marketing campaigns, and client follow-ups.

- Assisted brokers and management with property documentation, client coordination, reporting, and day-today office administration to ensure smooth business operations.

Company industry:
Real Estate

ADMINISTRATIVE MANAGER

November 2022 - January 2023

ONG REAL ESTATE L.L.C

Dubai, United Arab Emirates

November 2022 - January 2023

- Managed end-to-end recruitment, onboarding, and training of new real estate agents, ensuring operational readiness and compliance with company standards.

- Conducted GoAML training sessions for brokers and guided agents on AML compliance, customer due diligence (CDD), and regulatory documentation.

- Led property acquisition activities by coordinating with landlords to secure exclusive residential and commercial property listings.

- Managed around 400 property listings across Property Finder, ensuring accurate content, pricing, images, and listing optimization for maximum visibility.

- Handled social media management, graphic design, marketing flyers, promotional materials, and digital marketing campaigns to generate qualified leads.

- Provided sales support through client coordination, CRM management, lead generation, documentation, broker assistance, and day-to-day real estate operations.

Company industry:
Real Estate

HEAD OF MARKETING

January 2021 - November 2022

SAT REAL ESTATE L.L.C

Dubai, United Arab Emirates

January 2021 - November 2022

- Planned and executed integrated digital marketing campaigns across WhatsApp, social media, Google Ads, SMS, and email marketing channels to generate qualified real estate leads.

- Managed the company website through the admin console, including content updates, property uploads, landing pages, SEO optimization, and lead capture forms.

- Led the execution and launch of the company's new corporate website, coordinating with developers to ensure timely delivery and functionality.

- Designed marketing flyers, brochures, banners, social media creatives, and promotional materials to strengthen brand visibility and property marketing.

- Revitalized the company's dormant CRM database through structured outreach campaigns, generating qualified leads and re-engaging existing clients.

- Leveraged Meta (Facebook) Lookalike Audiences and targeted advertising campaigns to attract high-potential buyers and investors.

- Managed property marketing campaigns across digital platforms while supporting sales teams with lead generation, campaign performance, and client engagement.

Company industry:
Real Estate

ADMINISTRATIVE OFFICER

January 2020 - January 2021

SAT REAL ESTATE L.L.C

Dubai, United Arab Emirates

January 2020 - January 2021

- Managed day-to-day real estate administration, property management, and sales support operations.

- Administered GoAML compliance, AML documentation, customer due diligence (CDD), risk assessment, and regulatory record management.

- Managed property listings on Property Finder, Bayut, and Dubizzle, ensuring accurate, optimized, and up-to-date advertisements.

- Sourced and identified suitable residential and commercial properties for management and sales based on business requirements.

- Conducted property acquisition by coordinating with landlords to secure new listings and exclusive inventory.

- Built, maintained, and segmented property, landlord, client, and broker databases for targeted sales and marketing campaigns.

- Managed developer registrations, broker portal access, project documentation, and developer agreements.

- Coordinated leasing documentation, tenancy contracts, Ejari registration, renewals, and transaction records.

- Prepared and managed Form A, Form B, Form F, MOU, and other RERA/DLD-compliant documentation.

- Coordinated with brokers, developers, landlords, tenants, and clients to ensure smooth transaction processing and operational efficiency.

- Managed CRM, lead allocation, client follow-ups, and sales administration to support business development.

- Prepared operational reports, maintained document control, and supported office administration and process improvements.

Company industry:
Real Estate

ADMIN EXECUTIVE

November 2019 - January 2020

THALIB ALI REAL ESTATE

Sharjah, United Arab Emirates

November 2019 - January 2020

- Managed day-to-day office administration, document control, filing systems, and administrative operations.

- Coordinated third-party contractors, scheduled maintenance activities, and monitored service delivery for property-related operations.

- Managed basic accounting functions, including invoice processing, expense tracking, petty cash management, and financial record maintenance.

- Maintained accurate records, databases, correspondence, and administrative documentation to ensure operational efficiency and compliance.

- Coordinated with clients, vendors, contractors, and internal departments to facilitate efficient communication and timely service delivery.

- Supported management with reporting, procurement, office coordination, inventory management, and general administrative functions.

Company industry:
Facilities & Property Management

Education

UNIVERSITY OF GUJRAT

August 2019

August 2019

Bachelor's degree, International Relations

Pakistan

GPA (point): 3.13 out of 4

GPA (point): 3.13 out of 4

PUNJAB BOARD OF TECHNICAL EDUCATION

July 2015

July 2015

Diploma, Civil Survey

Pakistan

FBISE , ISLAMABAD

May 2013

May 2013

High school or equivalent, Intermediate - FSC Pre Engineering

Pakistan

FBISE , ISLAMABAD

March 2011

March 2011

High school or equivalent, Matriculation (Science)

Pakistan

Skills

Real Estate Operations

Expert

Administration

Expert

Microsoft Office

Expert

Management

Intermediate

Sales Support

Expert

Transaction Coordination

Expert

GoAML

Intermediate

Property Law

Expert

CRM software

Expert

Documentation

Expert

Lead Management

Expert

Social profiles

Languages

English

Expert

Urdu

Native Speaker

Punjabi

Native Speaker

Arabic

Beginner

Training and Certifications

Certifications
CERTIFIED PF ACADEMY GENIUS
Property Finder
Nov 2024
Real Estate Broker License
RERA
Sep 2024 - Dec 2025
CERTIFIED PF ACADEMY GRADUATE
Property Finder
Nov 2024
MICROSOFT OFFICE SPECIALIST
Certiport France
Dec 2018
CERTIFIED PF ACADEMY GURU
Property Finder
Nov 2024
Real Estate Broker Course
Elite Gulf Real Estate Institute
Dec 2022
Driving License Dubai
RTA
Mar 2022 - Jul 2029

Hobbies and interests

Defense and Strategic Studies
National Securities
Reading Newspaper
Current Affairs
International Relations
Strategic Planning