Muhammad Azam

Key Responsibilities:
1- Drive business growth & strategy
2- Identify new opportunities & build client relationships
3- Oversee project delivery & operations
4- Lead & manage teams
5- Ensure targets are met & results are delivered

Working at (Technical Support Services Division) - PRC - Rabigh Site.
01) - Torishima Manpower Projects.
02) - Rabigh Power Company- Manpower Projects.
03) - Nomac Power Plant - Manpower Projects.
04) - ACWA Power Plant - Manpower Projects.
05) - Sec Plants - Manpower Projects.
06) - Petro Rabigh - Manpower Projects.
07) - L&T Manpower Projects.
08) - GE - Manpower Projects.
09) - Elsewedy Electric - Manpower Projects.
10) - REDA Safe - Manpower Projects.

Working at (Stripping/Stuffing Projects) Dammam Sea Port Projects.
Duties and Responsibilities
1. Operational Coordination: Coordinate stripping and stuffing operations, ensuring efficient and safe handling of containers and cargo.
2. Team Support: Assist the Stripping & Stuffing Operation Manager in supervising and coordinating the activities of stripping and stuffing teams.
3. Customer Service: Provide support to customers, responding to their inquiries and resolving issues promptly.
4. Container Allocation: Allocate containers for stripping and stuffing operations, ensuring optimal utilization of resources.
5. Cargo Handling: Coordinate the handling of cargo, including loading, unloading, and storage.
6. Equipment Coordination: Coordinate the use of equipment, such as cranes and forklifts, for stripping and stuffing operations.
7. Safety and Security: Ensure that safety and security protocols are followed during stripping and stuffing operations.
8. Operational Planning: Assist in planning and coordinating stripping and stuffing operations, including scheduling and resource allocation.
9. Container Scheduling: Coordinate with shipping lines and other stakeholders to ensure timely and efficient container handling.
10. Yard Management: Assist in managing yard operations, including container storage and movement.
11. Quality Monitoring: Monitor stripping and stuffing operations to ensure that they meet quality and safety standards.
12. Damage Reporting: Report any damage to containers or cargo during stripping and stuffing operations.
13. Compliance: Ensure compliance with relevant regulations, standards, and company policies.
14. Operational Reporting: Prepare and submit operational reports, including productivity and efficiency metrics.
15. Incident Reporting: Document and report incidents, including accidents and damage claims.
16. Record-Keeping: Maintain accurate and up-to-date records, including operational data, and compliance documentation.

Working at (Operations & Maintenance Division)
Duties and Responsibilities
1. Cash Handling: Receive, count, and balance cash, checks, and other forms of payment.
2. Transaction Processing: Process transactions accurately and efficiently, including payments, refunds, and exchanges.
3. Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve issues promptly.
4. Cash Reconciliation: Reconcile cash balances, transaction records, and other financial data.
5. Transaction Recording: Record transactions accurately and efficiently, including cash transactions, credit card transactions, and other payment methods.
6. Compliance: Adhere to regulatory requirements, company policies, and procedures.
7. Audit Support: Assist with audits, provide documentation, and respond to auditor inquiries.
8. Equipment Maintenance: Perform routine maintenance on cash handling equipment, including cash registers, credit card machines, and other devices.
9. Supply Management: Manage inventory of cash handling supplies, including paper, ink, and other consumables.
10. Facility Maintenance: Assist with maintaining a clean and organized work environment.
11. Data Entry: Enter data accurately and efficiently, including transaction data, customer information, and financial data.
12. Reporting: Generate reports, including transaction reports, cash balance reports, and other financial data.
13. Filing and Record-Keeping: Maintain accurate and up-to-date records, including transaction records, customer files, and financial reports.
14. Security Protocols: Adhere to security protocols, including cash handling, access control, and data protection.
15. Risk Management: Identify and report potential risks, including suspicious transactions, customer complaints, and system errors.
16. Compliance Monitoring: Monitor compliance with regulatory requirements, company policies, and procedures.

Working at (Payment Booth)
Primary Responsibilities
1. Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve issues promptly.
2. Payment Processing: Process customer payments, including cash, credit/debit card transactions, and other payment methods.
3. Cash Handling: Handle cash, manage cash inventory, and maintain cash balances.
4. Transaction Recording: Record transactions accurately and efficiently, including cash transactions, credit card transactions, and wire transfers.
5. Cash Reconciliation: Reconcile cash balances, transaction records, and other financial data.
6. Compliance: Adhere to regulatory requirements, anti-money laundering (AML) policies, and know-your-customer (KYC) procedures.
7. Audit Support: Assist with audits, provide documentation, and respond to auditor inquiries.
8. Payment Method Verification: Verify payment methods, including credit/debit cards, cash, and other payment methods.
9. Transaction Authorization: Authorize transactions, including credit/debit card transactions and wire transfers.
10. Payment Receipt: Issue payment receipts, including cash receipts and credit/debit card receipts.
11. Security Protocols: Adhere to security protocols, including cash handling, access control, and data protection.
12. Risk Management: Identify and report potential risks, including suspicious transactions, customer complaints, and system errors.
13. Compliance Monitoring: Monitor compliance with regulatory requirements, AML policies, and KYC procedures.
14. Incident Reporting: Report incidents, including security breaches, system errors, and customer complaints.

01- Assisted senior cashiers in handling cash transactions and maintaining cash balances.
02- Developed and implemented effective customer service skills, responding to customer inquiries and resolving issues promptly.
03- Maintained accurate records of transactions, including cash transactions, credit card transactions, and wire transfers.
04 - provided exceptional customer service, responding to customer inquiries and resolving issues promptly.
05- Handled cash transactions, managed cash inventory, and maintained cash balances.
06- Processed customer transactions, including buying and selling currencies, wire transfers, and other financial transactions.
07- Maintained accurate financial records, including transaction records, cash balances, and financial reports.
08- Assisted with audits, provided documentation, and responded to auditor inquiries.