It Support Executive
Adcon Computers LLC
Total years of experience :11 years, 7 Months
Site level installation/upgrade/maintenance of Windows servers, Client Systems, Printers, Scanners, LAN, Wireless and IT Infrastructure
Configuration of Active Directory, DNS, DHCP, iSCSI, Teaming, Hyper-V and Backup services on Windows Server 2008/20012/2016
Configuration of Firewall (Fortinet, Palo Alto), set up network security measures, VPN and Control user access to the network
Configuration of VLAN, LACP and RIP on Cisco/HP Switches & Routers
Installation and Configuration of NAS and set permissions.
Installation & configuration of Anti-virus (Kaspersky Multi Devices & SEP Manager)
Email and Groups setup on CPanel, Gmail and on office 365, 2013 & 2016.
Installation & Configuration of IP Cameras and NVR.
Installation & Configuration of APC UPS.
Install and mount the servers and network devices in the Rack
Create Reports and Up-To-Date inventory of software and hardware’s licenses.
Setting up standard installation packages for all the systems to ensure uniformity.
Diagnose and resolve technical issues of Desktops and laptop (Software & Hardware)
Remote troubleshooting the desktops and laptops
Provide IT Network solutions to company for achieving its business objectives
Check customer’s IT infrastructure, connectivity, and availability on scheduled visits.
Working with the team Leader on various projects (Wi-fi/IT Infrastructure/Storage/Redundancy)
Escalate IT issues to the IT Manager where necessary
Supporting more than 200 users with multiple Clients offices. Maintain and rectify their IT Issues, Printer and Scanner
Manage the Data Center
Install, upgrade, support and troubleshoot all hardware (including Laptops, Desktop PC’s, printers, scanners, projectors etc) and software problems including Windows Operating Systems, Office 2007/2010 and Adobe Suite etc.
Install, upgrade, support and troubleshoot all Network related problems including cabling, IO Port punching, Layer-2/3 switches, Wi-Fi devices etc.
Maintain Inventory of all IT Equipments
Diagnose LAN/hardware/software faults and solve technical and applications problems
Perform routine maintenance on Workstations, printers, scanner, network switches etc.
Take Backups of Servers, Workstations etc when needed.
Take ownership and responsibility of queries, issues and problems assigned.
Deploy, Establish and Maintaining LAN Network and Servers
Domain Controller, Proxy Server, DNS Server, File Server, Print Server, Application Server, Exchange Server
Lab Maintenance
Installation of Hardware/Software
Monitor and maintain the computer systems and networks
Diagnose hardware/software faults and solve technical and applications problems
Conduct Online Virtual University Exam
Monitor CCTV
CCNA (Routing and Swtiching)
Laptop awarded by Chief Minister Shahbaz Sharif