Entry clearance assistant
British embassy
Total years of experience :10 years, 10 Months
Responsibilities :
• Manage and enhance the existing commercial portfolio and solicit acceptable new relationships.
• Establish new relationships and preparing the required credit and financial analysis as per the bank policies and procedures to enhance the bank's market share.
• Manage the existing loan portfolio to ensure establishment of appropriate account plans and recommend credit facilities in line with bank credit policy to maximize earnings while containing risks to an acceptable levels.
• Develop and maintain strong working relations with all existing clients.
• Worked with all departments to facilitate communication and deliver personalized solutions to customers.
• Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
• Executed customer transactions, including deposits, withdrawals, money orders and checks.
• Promoted products or services to each customer to consistently achieve sales targets.
• Checked amount details and fraud markers for transaction papers such as checks and money orders.
• Processed exchange and foreign currency.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.