CIO Chief Information Officer
ARTAR (AbduRahman Saad Al Rashid)
Total years of experience :17 years, 9 Months
-Creating and enforcing department policies and procedures
-Writing department budgets and controlling funds
-Developing protocol for data security and system backup *
-Hiring and training new department employees
-Supervising the installation and maintenance of computer hardware and software
-experience with ERP and financial tools, primarily with Oracle (Oracle E-Business Suite).
-Involvement in integrations from acquisitions and mergers.
-Reviews and approves systems development life cycle project requests and coordinates schedules and related departmental activities to ensure projects are aligned with the company standards and IT strategy.
-Provides overall direction and guidance to assigned project managers.
-Reviews and evaluates work of subordinate staff and prepares performance reports.
-Prepares activity and progress reports regarding application systems analysis and programming sections.
-Responsible for the development, implementation and approval of business analysis, systems analysis, application development, and quality assurance and testing policies, standards, procedures and methodologies.
Windows Server 2008, 2012, 2016: (DNS, DHCP, Active Directory, Group Policy, Security, and DR
Microsoft office 365 portal,
Microsoft System Center 2012 R2
Microsoft ISA, TMG, file server Distributed File System (DFS)
Email Signatures (Exclaimer)
Citrix Server
Microsoft Exchange 2007, 2010, 2013: Database Availability Group (DAG), Backup and restore
Virtualization - Hyper-V, Managing, replication, Backup and restore
o VMware: VSphere, V-Center, VEEM
Storage: EMC VNXe 3300, VNX 5200 Block, HP storage system, Quantum Scalar i40 Library (Tape Drive)
EMC SAN Switches NAS Storage, configure VPN, Cloud, Security
Backup Solution: EMC Networker Backup (Certificate), Symantec Backup Exec Appliance, EMC Data Domain
Cloud: Office 365 for 500 users, Google Apps + Vault for 400 Users, Microsoft Azure
Antivirus: Symantec Endpoint Protection 12, 14, Kaspersky Security Senter
Firewalls: FortiGate (DLP, Application Control, Web Filtering, SSL/SSH Inspection, SonicWall, Palo Alto Firewalls
• Managing a team of 25 system Support, network, and Technical support.
• Ensuring the 24 X 7 connectivity of head office with offsite locations and branches through VPN
• Responsibility of more than 1500 computers and 700 printers in 11 outside branches
• Design the network for head office and branches and recommending the required equipment’s.
• Expert by using and configuration RAID controller, IBM Servers, Dell Servers, HP Servers
• Coordinating with vendors for the procurement of goods and IT Equipment (servers, storage, firewall, desktops ...)
• Securing the mail servers, application servers and nodes from any security threats by installing firewalls and other security suites.
• Deploying, maintaining and troubleshooting mail servers, application servers, and Active Directory servers.
• Ensuring proper working of all the equipment’s.
• Producing reports network productivity, plans and issues for TOP management.
• Managing CISCO switches/routers, LAN, WAN, VPN, Wireless configuration and maintenance.
• Configuration, maintenance and troubleshooting of LAN, WAN, Networks
• Document all the network, hardware operation and resources procedures.
• A confident and reliable Technical Support manager with 12 years of experience in working
• A professional instructor with 10 years of experience in IT field in many private training
• Expertise in creating and administrating different types of networks.
• Developing IT annual budget for the region in coordination with the Head Office.
• Ensuring management of issues & complaints within appropriate time periods
• Establish interactive communications with the users to understand their day-to-day operational issues & and subsequently provide satisfactory solutions in time & in-line
• Ensure clear and comprehensive understanding of the business requirements and translate them into IT projects
• Coordinate on customizing IT projects (if required) and ensure they are communicated and strictly adhered to by all IT staff locally in the region
• Address and resolve IT-related issues and complaints raised by internal clients.
• Validate & approve invoice payments and contracts arrangements within approved budget.
• Provide the needed support for IT Global teams and projects.
• Managing server infrastructures and data-center operations. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
• Create and deliver solutions tied to business growth, organizational development and systems/network optimization.
• Develop, review disaster recovery procedures and plans.
help desk
network engineer
Specialty is Electron Communications, and average: Good