muhammad kamran abid, CONCIERGE

muhammad kamran abid

CONCIERGE

Al Dar

Location
United Arab Emirates - Dubai
Education
High school or equivalent, information Technology
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

CONCIERGE at Al Dar
  • United Arab Emirates - Abu Dhabi
  • September 2011 to October 2013

A concierge is a worker of hospitality and corporate settings who serves guests’ request for their requirements by introducing the right host. In hotel setting, they act as a primary information source of the Hotel by providing particular help and information regarding hotel services and local area attractions to customers.
• Over 3 years’ experience performing Concierge duties at the Regency Inn
• Demonstrated ability to deal with different guests some of whom require a high levels of patience and tact
• Well versed in anticipating guests’ need and responding appropriately
• Profound experience in detecting signs of emergency and react immediately
• Proficient in handling and responding to customers’ needs pertinent to meals, cleanliness and organization of their space

CONCIERGE at Al Dar properties, Al ZIENA
  • United Arab Emirates
  • October 2011 to October 2011

To report to the head concierge.
To ensure that access to the development is effectively monitored and facilitated whilst on duty
To report any security incident of the police and property manager as may be required.
To report any illness or unauthorised leave to the head concierge immediately.
To ensure that all health and safety risks are identified, reported to the head concierge and eliminated.
To investigate any system faults and to report these faults to the head concierge and the manager with details of any actions taken, if applicable.
To ensure that all residents and their guests are following the rules implemented.
To carry out swimming pool water sampling every three hours whilst on duty and maintaining the specified chemical balance advised by the installer.
Maintaining the log book, visitor log book and preparing the incident reports.
Direct and assist guest to actual location and assist the guest in emergency situation.
To help maintain an up-to-date record of all residents currently residing at the development.

02: CNG COMPRESSOR ASSISTANT OPRATOR IN GASCO.PVT.PAKISTAN FOR TWO YEARS
CNG operator is responsible for operating, adjusting and performing work on CNG machine.
They perform contour and various milling, boring, drilling, machining and CNG operator operates the hand power tools and equipment’s such as shapers, lathes, saws, and grinders, very safely.
03: (STORE KEEPER IN RAWAL GOODS.PAKISTAN )
Store and release supplies or equipment’s. compile the records of the supplies. Checking the supplies froom time to time record the number and kinds of supplies. Disseminate the supply in its designated areas. Securing the status of each supply. Checking possible damage or scratches.

Security Officer at QBG Services LLC, (Nestle Accommodation Dubai Properties)
  • United Arab Emirates
  • to October 2004
Security Officer at QBG Services LLC, at (Nestle accommodation Dubai Properties)
  • United Arab Emirates
  • to October 2004

Checking all the maintenance, safety and security related issue.
Patrolling of the area of responsibilities.
Always checking fire fighting equipment and fire exit.
Direct and assist guest to actual location and assist the guest in emergency situation like fire, flood, power failure and missing person etc.
Maintaining the log book and preparing the incident reports.
Keep safe locker and register lost and found item.
Greet and judge guest with natural smile.

Security Guard
  • to

Responsible for the security of staff and public.
Experienced in ID checking.
Prevented incidents before they escalated.
Conducting the workshop level training for employees.
caring out tool box talk and safety training.
Implementation of the safe work procedure.
Checking the hygienic condition of work place.

Operator at GASCO.pvt.pakistam
  • to
STORE KEEPER at RAWAL Goods. Pakistan
  • to

Education

High school or equivalent, information Technology
  • at govt MC boys high school
  • January 2002

Specialties & Skills

Conflict Prevention
Receptionist
Risk Monitoring
Customer Service
Security
BALANCE
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SUPPORT
MICROSOFT OUTLOOK

Languages

English
Expert

Training and Certifications

fire fighting, first aid, customer service, computer basic, cctv (Training)
Training Institute:
Dubai police academy and usg training center
Date Attended:
August 2011

Hobbies

  • helping to the people, reading and playing foot ball, internet browsing
    Stayed under budget Were promoted Were promoted after only 6 months in the role Directed a team/group/organization Trained new employees