DVO (Data Voyage operator)
COCA COLA BEVERAGE PAKISTAN (CCBPL)
Total years of experience :20 years, 8 Months
Assign as a DVO (Data Voyage operator) Maintain Data, invoices and Stoke in system and communicate to Market persons order
Compliance - IT Security Risk Management (Oct - 2009 to June - 2014)
Maintain and communicate the user ID’s/Roles throughout the organization to establish clear accountability and lines of authority within banking applications and ensure all user roles are approved by appropriate management.
Development of Standard Operations Procedures (SOP) related to User Access Control Administration & Monitoring as per information security policies.
Ensure that processes and procedures are performed in compliance with the organization’s information security policies and industry best practice.
Conduct periodic reviews of User IDs & Roles according to system’s criticality to determine assignment of appropriate rights and segregation of duties
Integrate information security requirements into the Application / System and Business Processes for the existing and new application / systems.
Communicating the business continuity program to stakeholders and working to embed business continuity as part of on-going management
Manage work load for team members.
I.T System Administrator (Mar - 2009 to Oct - 2009)
Administration of Symbols Core Banking (Symbol, IIBS, LIMS, OFGL and HRMS)
Perform daily backups LOTUS-email, IBS, ECIBS, LIMS, ACPS OFGL, HRMS, Customer balance report, Customer deposit report, KM, (JTP, Report server, Application server, database)
Daily reporting to the top management regarding daily operation progress
Review critical high level accounts on a periodic basis.
Maintain and review logs of user administration for systems.
I.T South Regional Unit Officer (Aug - 2007 to Mar - 2009)
Support FBL and Branch desktops, server’s hardware and applications, Lotus Email issue LAN & WAN & Optical Fiber.
Hardware, Switches & Printer trouble shouting
Install and Configure FBL Domain Server, create FBL clients and update policy
Takes ownership and resolves all software calls assigned or reported for all assigned branch.
Meet the agreed upon Response times for faults reported.
Maintain the existing inventory and keep track of asset moves between offices and also keep track of disposal items.
Need to do an audit on Quarterly basis for all offices and verify it with HO.
Schedule & monitor quarterly PMs of contracted equipment. Target is to complete scheduled quarterly PM as per target dates
Quarterly review of IT Infrastructure of the assigned branches to ensure that they are working as per standard requirement or review the need of maintenance or replacement. IT Infrastructure includes power, voice and data infrastructure.
Complete adherence to laid down policies and procedures in FBL’s SOPs
Compliance with IT security polices with SBP guidelines
I.T Support Officer (Nov - 2006 to Aug - 2007)
Taking daily backups. Core banking system IBS (Islamic Banking System)
Daily, Monthly, Quarterly, Half year proofing of G.L/ Transition Account Customer balance report, Customer deposit report printing.
Takes ownership and resolved all software, hardware, and network related issues.
A.T.M Reconciliation, generation of MIS and troubleshooting including monitoring of cash.
Worked also as a support officer in Cash & Clearing
SYNERGY COMPUTER PVT. LTD., Karachi (Jan - 2003 to Nov - 2006)
Client Support Engineer
Takes ownership and Support. LAN, Wan, Server, Laptop & Desktop Trouble Shouting.
Support and resolve all software / Hardware calls assigned from Client.
Ownership and support major clients (HBL Plaza & all Branches, ENI Oil Company, PSO.H.O, Albarka Bank, Faysal Bank, PICIC Commercial Bank, Bank Of Punjab, Saudi Pak Invest Bank, Prime Bank, Telenor Telecom Comp, ZTE, EFU.)
EAST-WEST UNIVERSITY CHICAGO, Karachi Campus (Apr - 2001 to Apr - 2002)
IT Lab Administrator
Takes ownership and Support. LAN, Server, Desktop Trouble Shouting.
Support and resolved all software / hardware issues.
Taught various course related to IT (DOS, Data Structure, C Language)
PAKISTAN INTERNATIONAL AIRLINE (Apr - 2000 to Jul - 2000)
Internship in ISD (Information System Department)
Worked as an internee on Intranet Setup.
Diploma CCNA (Cisco Certified N/W Association) in CTTC. Pvt. Institute, Karachi
Diploma in DBA Oracle 10g form Oratec Techno ED, Karachi.
MCP (Microsoft Certified Professional)
Training PANDA (Anti Virus) Synergy Computer Pvt. Ltd., Karachi.
Training ACER, IBM (Desktop, Servers and Laptops) Synergy Computer Pvt Ltd., Karachi.
Best student in University.