optical adviser
International optique
Total des années d'expérience :13 years, 6 Mois
✓ Dispensing and fitting spectacles, contact lenses and vision aid, eye care.
✓ Dealing with all prescriptions written by Optometrists
✓ Advising patients on the various types of lenses and spectacle frames ( style, weight, colour, brand, material, durability, and coatings, etc)
✓ Selling products and handling cash or any payment Method else .
✓ General Admin duties (filing, handling post, etc)
✓ Dealing with customer concerns, complaints and compliments
✓ Maintaining product displays for sales purposes
✓ Fitting and adjusting glasses
•Dispensing and fitting spectacles, contact lenses and vision aids, eye care.
•Dealing with prescriptions written by GPs and Optometrists
•Advising patients on the various types of lenses and spectacle frames (e.g. style, weight, colour, brand, material, durability, and coatings, etc)
•Selling products and handling cash or any payment Method else .
•General Admin duties (filing, handling post, etc).
•Dealing with customer concerns, complaints and compliments
•Maintaining product displays for sales purposes.
• Fitting and adjusting glasses.
• Updating and cleaning frames
• Answering and making phone calls (patients, general public, staff, etc)
• Making appointments for receiving or delivering patients demands .
• Sending reminders and recall letters.
•Taking orders and processing them appropriately.
•Providing customer aftercare.
• Analyzing and ensuring appropriate prescriptions for all vision lenses.
• Administering all collection process professionally.
• Coordinating with customers and informing them about all products and offers.
• Providing efficient services and ensuring compliance to all client requirements.
•Participating in all courses and seminars to improve working.
•Greeting all patients with courtesy and assisting to resolve all issues.
•Maintaining confidentiality of all customer information.
*knowledge of all products materials and how to display it .
* following up with new designs on internet and social media in order to gain more information about new goods .
*discovering new methods of innovations and work in team to achieve high results .
*displaying and arranging the goods in the showroom.
* getting training and courses in customer service, and the methods of deal and after deal
responsible for :
-listening to customer requirements and presenting appropriately to make a sale.
-maintaining and developing relationships with existing customers in person and via telephone calls and emails.
-Advises customers by providing information on products, and to help the customer to make selections by building customer confidence; offering suggestions and opinions.
-responding to incoming email and phone inquiries.
-acting as a contact between the company and its existing and potential markets.
-negotiating the terms of an agreement and closing sales.
-gathering market and customer information.
-negotiating on price, costs, delivery and specifications with buyers and managers.
-challenging any objections with a view in sake of making sales.
-advising on forthcoming product developments and discussing special promotion.
-checking the quantities of goods on display and in stock.
-recording sales and order information and sending copies to the sales office, or entering figures into a computer system.
-reviewing my own sales performance, aiming to meet or exceed targets;
-gaining a clear understanding of customers' businesses and requirements.
-making accurate, rapid cost calculations and providing customers with quotations.
-feeding future buying trends back to employers.
i was responsible for :
-Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
-Preserve excellent levels of internal and external customer service
-Design exceptional menus, purchase goods and continuously make necessary improvements
-Identify customers needs and respond proactively to all of their concerns
-Lead F&B team by attracting, recruiting, training and appraising talented personnel
-Establish targets, KPI’s, schedules, policies and procedures
as well as
- Satisfy Customers.
- Solving Matters of Clients.
- Achieving Sales Forecast.
- Maintaining Safely of Stock Distribution.
- Create Attractive Promotions for consumers.
- Finding Solutions To Increase The Monthly Sales.
- Complete Knowledge of System Work.
- Communication with many companies, finding out the best offers for each season
- meeting all authorized departments to fix target hindrances, and to find new solutions for it
- Work periods of training for vendors.
- complete knowledge of all the company commodities
-Report on management regarding sales results and productivity
responsible for :
-Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
- acting as a bridge between the company and its current market and future markets.
-Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.
-Help management in forthcoming products and discuss on special promotions.
-Review my own performance and aim at exceeding my targets.
-Record sales and order information and report the same to the sales department.
-Provide accurate feedback on future buying trends to their respective employers.
The organization and coordination of the activities of a business in order to achieve defined objectives. Management is often included as a factor of production along with machines, materials, and money. According to the management guru Peter Drucker (1909-2005), the basic task of management includes both marketing and innovation. Practice of modern management originates from the 16th century study of low-efficiency and failures of certain enterprises, conducted by the English statesman Sir Thomas More (1478-1535). Management consists of the interlocking functions of creating corporate policy and organizing, planning, controlling, and directing an organization's resources in order to achieve the objectives of that policy. 2. The directors and managers who have the power and responsibility to make decisions and oversee an enterprise. The size of management can range from one person in a small organization to hundreds or thousands of managers in multinational companies. In large organizations, the board of directors defines the policy which is then carried out by the chief executive officer, or CEO. Some people agree that in order to evaluate a company's current and future worth, the most important factors are the quality and experience of the managers.
