Field Service Manager Cum as Senior Field Service Engineer & Clinical Application Specialist
PT. Besindo Medi Prima
مجموع سنوات الخبرة :20 years, 1 أشهر
PT. Besindo Medi prima, Jakarta
Distributor of Abbott Medical Optics, Ziemer AG, Best Theratronics, Shinva, Elekta
Feb 2013-present
• Managing Field Service Department (Ophthalmology and Radio Therapy Equipment).
• Making Installation Plan and PM Schedule.
• Ensure FSE report is completed.
• Ordering and Controlling Spare parts.
• Customer Visit to gather feedback and information about after sales service.
• Giving Product presentation and demonstration to prospective user.
• Support Sales Team to achieve sales goals.
• Promoting and Selling Maintenance Service, spare part and equipment.
• Giving Training to user (Nurses and Doctors) on Clinical and Technical matters.
• Trouble shooting and repairing on Ophthalmology and Radio Therapy equipment.
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK and also other Medical equipment).
• Calibrating Medical Equipment.
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Providing Clinical advice to Nurses and Doctors.
• Project Management.
• Assist regulatory affair staff to process Distribution license from MOH and NRC.
• Managing Technical Service Department
• Making Installation Plan and PM Schedule
• Ensure FSE report is completed
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK)
• Calibrating Medical Equipment
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Trouble shooting and repairing on Ophthalmology equipment.
• Ordering and Controlling Spare parts
• Managing Field Service Department (Ophthalmology)
• Making Installation Plan and PM Schedule
• Ensure FSE report is completed
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK and also other Medical equipment)
• Calibrating Medical Equipment
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Trouble shooting and repairing on Ophthalmology.
• Ordering and Controlling Spare parts
• Giving Training to user (Nurses and Doctors) on Clinical and Technical matters
• Providing Clinical advise to Nurses and Doctors
• Giving Product presentation and demonstration to prospective user
• Promote Service contracts to customer
• Support Sales Team to achieve sales goals
• Taught Electronics and Instrumentation Subject
• Researched in Microcontroller and PC based Instrumentation system
• Automated Measurement system Consultant
Engineering Manager
PT. Yoshikawa Electronics Bintan, Bintan
2000-2004
•• Managed and Supervised personnel in Engineering and Maintenance Department
• Made Department annual budget
• Lead Engineer team to improve test yield and production processes
• Ensure production equipment run with minimum downtime
• Ensure Productivity and Quality Target are achieved
• Lead Cost Reduction Program
• Made annual quality department goals
• Man Power Plan and Recruitment
• Negotiated and Procured Parts, Tools and Equipment
• As Lead Internal Quality auditor
• Appraised employee performances
Senior Engineer
PT. Yoshikawa Electronics Bintan, Bintan
1997-2000
• • Install and set up Test and Measurement equipment
• Calibrated Test and Measurement equipment
• Troubleshooting and Repair Test and Measurement equipment
• Process and Productivity Improvement
• Improved Test yield
• Made Preventive Maintenance Plan
• Did Regular Preventive Maintenance
• Assisted Manager to coordinate engineer to achieve Dept. goals
Manufacturing Engineer
PT. Quantum Peripherals Indonesia, Batam
April 1995 - June 1997
• Responsible for daily operations of Test and Inspections process
• Improved Capacity of Test and Inspection process
• Made Continuous Improvement program
• Troubleshooting and repair Test equipment
• Supervised 100 operators to achieve production target in term of quantity and quality
• Master of Science, Instrumentation, GPA: 3.69, Dept of Physics, University of Indonesia, Depok (2006)
• Bachelor of Science, Concentration on Electronic Instrumentation, GPA: 3.33, Dept. of Physics, University of Sriwijaya, Palembang (1995)
