Muhammad Yiwansyah Mega, Field Service Manager Cum as Senior Field Service Engineer & Clinical Application Specialist

Muhammad Yiwansyah Mega

Field Service Manager Cum as Senior Field Service Engineer & Clinical Application Specialist

PT. Besindo Medi Prima

Location
Indonesia
Education
Doctorate, Instrumentation
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

Field Service Manager Cum as Senior Field Service Engineer & Clinical Application Specialist at PT. Besindo Medi Prima
  • Indonesia
  • February 2013 to April 2015

PT. Besindo Medi prima, Jakarta
Distributor of Abbott Medical Optics, Ziemer AG, Best Theratronics, Shinva, Elekta
Feb 2013-present
• Managing Field Service Department (Ophthalmology and Radio Therapy Equipment).
• Making Installation Plan and PM Schedule.
• Ensure FSE report is completed.
• Ordering and Controlling Spare parts.
• Customer Visit to gather feedback and information about after sales service.
• Giving Product presentation and demonstration to prospective user.
• Support Sales Team to achieve sales goals.
• Promoting and Selling Maintenance Service, spare part and equipment.
• Giving Training to user (Nurses and Doctors) on Clinical and Technical matters.
• Trouble shooting and repairing on Ophthalmology and Radio Therapy equipment.
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK and also other Medical equipment).
• Calibrating Medical Equipment.
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Providing Clinical advice to Nurses and Doctors.
• Project Management.
• Assist regulatory affair staff to process Distribution license from MOH and NRC.

Technical Service Manager at PT. Alcon Pharmaceutical Indonesia
  • Indonesia
  • October 2012 to February 2013

• Managing Technical Service Department
• Making Installation Plan and PM Schedule
• Ensure FSE report is completed
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK)
• Calibrating Medical Equipment
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Trouble shooting and repairing on Ophthalmology equipment.
• Ordering and Controlling Spare parts

Field Service Manager at PT. Besindo Medi Prima
  • Indonesia
  • February 2007 to October 2012

• Managing Field Service Department (Ophthalmology)
• Making Installation Plan and PM Schedule
• Ensure FSE report is completed
• Installing and Setting up New Medical Laser equipment (Excimer and Femtosecond laser for LASIK and also other Medical equipment)
• Calibrating Medical Equipment
• Doing Regular Preventive Maintenance on Medical Equipment (Monthly, 3 Monthly and Yearly).
• Trouble shooting and repairing on Ophthalmology.
• Ordering and Controlling Spare parts
• Giving Training to user (Nurses and Doctors) on Clinical and Technical matters
• Providing Clinical advise to Nurses and Doctors
• Giving Product presentation and demonstration to prospective user
• Promote Service contracts to customer
• Support Sales Team to achieve sales goals

Faculty Staff at Sriwijaya University
  • Indonesia
  • January 2004 to January 2007

• Taught Electronics and Instrumentation Subject
• Researched in Microcontroller and PC based Instrumentation system
• Automated Measurement system Consultant

Engineering Manager at PT. Yoshikawa Electronics Bintan, Bintan
  • Indonesia
  • January 2000 to January 2004

Engineering Manager
PT. Yoshikawa Electronics Bintan, Bintan
2000-2004
•• Managed and Supervised personnel in Engineering and Maintenance Department
• Made Department annual budget
• Lead Engineer team to improve test yield and production processes
• Ensure production equipment run with minimum downtime
• Ensure Productivity and Quality Target are achieved
• Lead Cost Reduction Program
• Made annual quality department goals
• Man Power Plan and Recruitment
• Negotiated and Procured Parts, Tools and Equipment
• As Lead Internal Quality auditor
• Appraised employee performances

Senior Maintenance Engineer at PT. Yoshikawa Electronics Bintan, Bintan
  • Indonesia
  • January 1997 to January 2000

Senior Engineer
PT. Yoshikawa Electronics Bintan, Bintan
1997-2000
• • Install and set up Test and Measurement equipment
• Calibrated Test and Measurement equipment
• Troubleshooting and Repair Test and Measurement equipment
• Process and Productivity Improvement
• Improved Test yield
• Made Preventive Maintenance Plan
• Did Regular Preventive Maintenance
• Assisted Manager to coordinate engineer to achieve Dept. goals

Manufacturing Engineer at PT. Quantum Peripherals Indonesia
  • April 1995 to June 1997

Manufacturing Engineer
PT. Quantum Peripherals Indonesia, Batam
April 1995 - June 1997
• Responsible for daily operations of Test and Inspections process
• Improved Capacity of Test and Inspection process
• Made Continuous Improvement program
• Troubleshooting and repair Test equipment
• Supervised 100 operators to achieve production target in term of quantity and quality

Education

Doctorate, Instrumentation
  • at University of Indonesia
  • January 2007

• Master of Science, Instrumentation, GPA: 3.69, Dept of Physics, University of Indonesia, Depok (2006)

Bachelor's degree, Electronic Instrumentation
  • at University of Sriwijaya
  • January 1995

• Bachelor of Science, Concentration on Electronic Instrumentation, GPA: 3.33, Dept. of Physics, University of Sriwijaya, Palembang (1995)

Specialties & Skills

Field Service
Preventive Maintenance
Manufacturing
Clinical
INSTALLATION, SET UP, TESTING AND CALIBRATING
INSTRUMENTATION
INDUSTRIAL MACHINERY
EQUIPMENT MAINTENANCE
PROCUREMENT AND ORDERING
PRODUCT SUPPORT
TRAINING
PROJECT MANAGEMENT
Clinical Application

Languages

English
Beginner
Indonesian
Beginner
Japanese
Beginner

Training and Certifications

Wavelight FS200 Femtosecond Laser system (Training)
Training Institute:
Alcon
Date Attended:
January 2012
Wavelight EX500 Excimer Laser System (Training)
Training Institute:
Alcon
Date Attended:
January 2012
Abbott Intralase Femtosecond Laser System (Training)
Training Institute:
Abbott Medical Optics
Date Attended:
November 2007
Amadeus Microkeratome (Training)
Training Institute:
Ziemer AG
Date Attended:
January 2010
Intralase Clinical Application (Training)
Training Institute:
Abbott Medical Optics
Date Attended:
January 2008
Abbott VISX Excimer Laser System (Training)
Training Institute:
Abbott Medical Optics
Date Attended:
October 2007
Basic and Physics of Gases (Training)
Training Institute:
KROHNE ACADEMY
Date Attended:
July 2014
Pipeline Leak Detection (Training)
Training Institute:
KROHNE Academy
Date Attended:
July 2014

Hobbies

  • Reading, Farming, Hiking