Muhammad Omair Fahimuddin

Specialties
IT Security, IT Consultancy
• Pre Sales Activities
• Target Achievement—120, 000 GP Per Month
• New Business Development and driving sales
• Strategic planning/sales/forecasting activities and achievement of pre-defined targets for revenue recognition, operating margins, cash flow and customer satisfaction index
• Technical sales support to local customer teams on pricing and dimensioning for enterprise business opportunities and services
• Supporting sales for entire Tatweer product portfolio, preparing forecast, sales plans and targets for segment’s portfolio of customers located in UAE,
• Brand Portfolio in ICT Solutions: Paloalto, Cisco, ForeScout, McAfee, Trend micro, Barracuda, Forcepoint, LogRhythm, Attivo Networks, Metric Stream, Centrify, SentinelOne, F5 Networks, RSA, Fire Eye, Safe Net, Firemon.

Specialties
IT Security, IT Infrastructure
My primary responsibility is for the sustained profitable growth. This includes business development and customer engagement, reviewing all processes and procedures, alignment of internal and external resources and suppliers.

Other responsibilities and key achievements include:

•Revenue - AED 10M pa
•Board level/senior management engagements and relationship management
•Revenue growth
•New Business Development and driving sales, revenue, and income within a territory and developing strategic and long lasting business relationships.
•Strategic planning/sales/forecasting activities and achievement of pre-defined targets for revenue recognition, operating margins, cash flow and customer satisfaction index

•Technical sales support to local customer teams on pricing and dimensioning for enterprise business opportunities and services
•Supporting sales for entire ixtel product portfolio, preparing forecast, sales plans and targets for segment’s portfolio of customers located in UAE,

My primary responsibilities were to sell IT infrastructure & networking solutions to selected portfolio of high end customers.

Other responsibilities and key achievements include:

• Reporting to regional Senior Vice President.
• Drive Optronics products and services primarily but not exclusively to large Retailers, System Integrators, MEP companies and Projects across UAE & GCC countries
• Excellent interpersonal skills and an ability to build strong relationships with partners.
• Making strategic partnerships with Retailers, System Integrators, MEP companies and Projects.
• Generating business through inquiries which are generated due to periodic eflyers and Promotional Activity
• New Business Development and driving sales, revenue, and income within a territory and developing strategic and long lasting business relationships

Key Projects Won:
• Sohar Port project (Oman)
• Park Inn Hotel (Oman)
• Ascorp Mall (Abu Dhabi)
• AUH Airport (AMMROC)
• DEWA Substation project (Dubai)
• Osaimia Hotel

Responsible to organize and manage hotel events and private company’s events. (Basant, Summer Camp, Parties, Concerts, New year eve and etc

within 6 months of joining.
•Manage and coordinate all Marketing, PR, advertising and promotional activities
•Conduct research and identify customized requirements for sales.
•Analysis of customer research, current market conditions and competitor information.
•Develop, Manage and Implement marketing plans and projects.
•Monitor, review and report on marketing activity and results
•Budget allocation and deployment.
•Involved in print media for promotions for brand management.
•Assisted in market research to support and define brand and marketing strategy.
•Established and maintained a centralized archive of presentations, marketing materials and communications that is accessible to various functional groups internally.
•Maintaining Relationship with print media.

BUSINESS INTEGRATIONS

Maximizing sales
•Professionally respond to customer inquiries
•Research required information using available resources
•Handle and resolve customer complaints
•Provide customers with product and service information
•Complete call logs & call reports
•Achieved monthly targets

Presales activities of BIT-DEFENDER SECURITY and ABBYY for Pakistan and Afghanistan
•Responsible for solution design and planning for the division.
•Defining scope of future products / services based on market analysis
•Responsible for enterprise solution analysis, design and implementation. Analysis of the security threats, its prevention and cure.
•Centralize all customer service related issues reported by the BitDefender customers and users
•Develop and implement Sales strategies.
•Build, assimilate, implement, audit and improve working procedures
•Solve requests arrived via the dedicated support channels based on the competencies matrix the technical support
•Responsible for a 20 day post go live support.
•Liaised with the client and provided feedback to Customer Care Representatives for continuous improvement
•Responsible for the O2 PDA network testing center in Pakistan
•Leading a 2 member team in pre sales and post sales activities for O2 PDA Pakistan.
•To ensure that the solution requirement of vendors and customers are met and the company has the adequate technical resources and competency to provide solutions based on vendor(s) technologies.
•Actively maintained a positive corporate image through clients, customers and vendors interaction