Muhammad Raheel

•Serve as the primary technical contact for international clients, addressing inquiries and resolving issues related to inverters, battery energy storage systems (BESS), and medium-voltage substations.
• Provide remote support for system configuration, installation guidance, and troubleshooting during all stages of project execution.
• Assist customers and partners via email, video calls, and technical documentation to resolve product-related challenges efficiently.
• Support the sales team by delivering technical inputs for proposals, bids, and tenders.
• Contribute to the preparation of single-line diagrams, system sizing recommendations, and customized technical responses.
• Participate in remote customer meetings to explain system designs and highlight key product advantages.
• Monitor project timelines to ensure prompt and consistent technical support during delivery and implementation.
• Coordinate with engineering, production, and logistics teams to align documentation and technical deliverable.
• Prepare and review user manuals, operation guides, and other technical documentation tailored for international markets.
• Engage directly with overseas clients to understand project needs and regional compliance requirements.
• Collect and report customer feedback to internal R&D and QA departments for continuous product improvement.
• Collaborate with marketing and training teams to review or create technical content for presentations and partner enablement

•Expand the international market for the company.
• Provide presale and after sales services.
•Promote and market in the Middle East.
•Planned and led a successful 20-day business trip to Iran, secured two high-value business deals and established long-term partnerships.
•Oversaw the execution of two projects, managed budgets, supervised engineers, and ensured that the projects were delivered on time and within scope.
•Lead high-level business negotiations with international clients, promote cooperation and strengthen the company's global network.
•Guide the company's international operations, ensure smooth business processes, reduce risks, and promote effective cross-border communication.
•Handle all international affairs of the company.
•Handle all social media accounts of the company.

• Lead and manage electrical engineering design team for engineering works.

• Designing and calculation verification of Control panel.

• Designing and Load calculation of Motor Installed on site.

• Designing and calculation of power transmission and distribution systems.

• Designing and calculation of electrical safety, protection, earthing, metering Systems.

• Developing key SLD, plant layout diagrams, interconnection diagrams.

• Designing of control logic diagrams and schematics.

• Designing of ATS Control Panel.

• Project planning, manpower estimation and scheduling
.
• Floating of inquiry for electrical supply and works.

• Technical evaluation on quotations/ proposals/ Tenders from suppliers, contractors.

• Preparing cost estimation and bid proposal
• Analyzing result of power system studies and providing recommendations.
• Assisting organization with upgrading their electrical system
• Overseeing the quality aspect and technical support for projects.
• Responsible for creating projects plans and overseeing resource allocation
• Provide guidance to supervisor on improving technical skills
• Designing of power transformer according to required load
• Designing of power factor panels
• Power load calculations
• Power UPS designing according to future required load.

• Presented and sold solar products and services to new and existing customers.

• Managing and interpreting customer requirements.

• Negotiating tender and contract terms with new customer.

• Educated and guided customers in choosing superior energy products while ensuring perfect customer experience.

• Offered after sales support.

• Solving client problems.

• Analysing costs and sales.

• Meeting regular sales targets.

• Securing and renewing orders with new and existing customers.

• Establish customer rapport and acceptance

• Identifying and establishing new business.

• Organising sales visits.

• Preparing estimates and proposals for projects.

• Recommend equipment upgrades to customers.

• Searching for new clients.

• Management of social media accounts.