Manager Business Development
British Council
Total years of experience :18 years, 7 Months
Heading the Business Development for the South region
•Responsible for driving volumes, building and maintaining profitable relationships with business partners by planning and initiating business development and marketing activities
•Liaising with the internal stakeholders and building inter-departmental relationships for smooth delivery of projects
Major Achievements:
•Devised communication strategy for managing business relationships and designed monthly e-newsletter that is the primary mode of communication for business partners countrywide
•Designed and planned customer engagement strategies that are now implemented across the country by the British Council.
•Prepared the business plan for the region by identifying various market segments; devised strategy for targeting and positioning of the Council's offering. This plan laid the foundation of work in the region.
Heading the Business Development for the South region
•Responsible for driving volumes, building and maintaining profitable relationships with business partners by planning and initiating business development and marketing activities
•Liaising with the internal stakeholders and building inter-departmental relationships for smooth delivery of projects
Major Achievements:
•Devised communication strategy for managing business relationships and designed monthly e-newsletter that is the primary mode of communication for business partners countrywide
•Designed and planned customer engagement strategies that are now implemented across the country by the British Council.
•Prepared the business plan for the region by identifying various market segments; devised strategy for targeting and positioning of the Council's offering. This plan laid the foundation of work in the region.
Responsible for developing and maintaining strategies to meet organizational objectives and ensure long term business relationship with the key accounts
•Regularly engage with customers to benchmark performance, establish KPIs, provide best practices and address issues.
•Managing sales and project teams for product and service deliveries. Negotiate with various vendors and partners to develop on-demand customized offerings for various market segment
Responsible for developing and maintaining strategies to meet organizational objectives and ensure long term business relationship with the key accounts
•Regularly engage with customers to benchmark performance, establish KPIs, provide best practices and address issues.
•Managing sales and project teams for product and service deliveries. Negotiate with various vendors and partners to develop on-demand customized offerings for various market segment
Responsible to expand revenue share, maintain business relationship with company's top accounts and increase market penetration
•Organized and presented detailed business reviews and forward planning with all key customer accounts
•Implemented national initiatives and brand priorities for assigned accounts in concert with division marketing and sales teams, brand teams and the distributor
•Forecasted budgets, tracked account profits & loss and other relevant financial metrics
Major Achievements
•Identified and devised business plan to enter new market segments and increased the market penetration from 5% to 45% within 6 months in the new segment.
•Maintained company's top accounts in the financial sector worth PKR 98 million in revenue and increased the business size by 30%.
Managed corporate client accounts, targeted new enterprise business
•Facilitated in Account Management by coordinating selling activities and customer interaction through effective leadership, communication and implementation with field sales staff to ensure appropriate customer needs are met
•Conducted regular reviews and assessments of business performance, promotional strategies, and determined account training needs and effectiveness
•Developed new business opportunities from financial and enterprise sector
Major Achievements:
•Managed the key business accounts worth PKR 45 million
•Prepared periodic reports for the management (Sales forecast, business development and market intelligence reports
Managed corporate client accounts, targeted new enterprise business
•Facilitated in Account Management by coordinating selling activities and customer interaction through effective leadership, communication and implementation with field sales staff to ensure appropriate customer needs are met
•Conducted regular reviews and assessments of business performance, promotional strategies, and determined account training needs and effectiveness
•Developed new business opportunities from financial and enterprise sector
Major Achievements:
•Managed the key business accounts worth PKR 45 million
•Prepared periodic reports for the management (Sales forecast, business development and market intelligence reports
Maintained relationship with company's key accounts and managed the regional sales team
•Determined sales targets and monitored actual performance against the given targets by analyzing and evaluating the effectiveness of sales methods, costs and results
•Derived channel sales by developing relationships and evangelizing solutions with channel partners. Identified and executed marketing programs to create new sales opportunities
Major Achievements
•Headed the key accounts team and achieved 125% revenue target from key accounts
•Led project team for critical private and public sector projects from proposal submission to delivery
•Streamlined internal processes resulted increased in the productivity by 50% measured through business increase from existing portfolio and accounts receivables figures.
Major Achievements:
•Initiated and closed deals for sales force automation with one of largest insurance companies
•Managed key account clientele that was moving towards competition and retained major business with the organization
Maintained relationship with company's key accounts and managed the regional sales team
•Determined sales targets and monitored actual performance against the given targets by analyzing and evaluating the effectiveness of sales methods, costs and results
•Derived channel sales by developing relationships and evangelizing solutions with channel partners. Identified and executed marketing programs to create new sales opportunities
Major Achievements
•Headed the key accounts team and achieved 125% revenue target from key accounts
•Led project team for critical private and public sector projects from proposal submission to delivery
•Streamlined internal processes resulted increased in the productivity by 50% measured through business increase from existing portfolio and accounts receivables figures.
Involved in managing operations for marketing campaigns by coordinating with the marketing companies associated with the Cobra Group across UK and Ireland
•Established and maintained high standard of communication between the company, clients and the subsidiary marketing companies through various channels
•Proposed solutions for operations optimizations that resulted in 35% increase in revenue for direct marketing campaigns
•Drafted monthly and quarterly reports for clients and the management
Major Achievements:
•Improved overall team performance by 50% by streamlining the business processes and training team on effective communication
•Implementation of communication model for efficient utilization of resources
Involved in managing operations for marketing campaigns by coordinating with the marketing companies associated with the Cobra Group across UK and Ireland
•Established and maintained high standard of communication between the company, clients and the subsidiary marketing companies through various channels
•Proposed solutions for operations optimizations that resulted in 35% increase in revenue for direct marketing campaigns
•Drafted monthly and quarterly reports for clients and the management
Major Achievements:
•Improved overall team performance by 50% by streamlining the business processes and training team on effective communication
•Implementation of communication model for efficient utilization of resources
Worked in various roles including Customer Support, Sales, Back-Office Operations, Merchandising, Inventory Management, Stock Ordering & Stock Taking
•Ensured work carried out within the regulatory framework focusing on quality and compliance to deliver as per customer expectations
•Planned and implemented effective brand communication
Major Achievements:
•Due to my communication skills and results orientation I was chosen for all new projects and responsibilities and had the privilege to work in various roles and departments
•Received several employee of the month and mystery shopping awards while working with M&S
Worked in various roles including Customer Support, Sales, Back-Office Operations, Merchandising, Inventory Management, Stock Ordering & Stock Taking
•Ensured work carried out within the regulatory framework focusing on quality and compliance to deliver as per customer expectations
•Planned and implemented effective brand communication
Major Achievements:
•Due to my communication skills and results orientation I was chosen for all new projects and responsibilities and had the privilege to work in various roles and departments
•Received several employee of the month and mystery shopping awards while working with M&S