muhammad sajjawal butt

- Managed portfolio of 250+ HNI and corporate clients with focus on deposit mobilization, advances, and fee-based products
- Consistently achieved 115-125% of annual sales targets for deposits, loans, and cross-selling for last 1 years
- Generated PKR 60M+ in deposits and PKR 30M+ in loan disbursements in FY jun 2025 to jun 2026
- Expert in T24 Core Banking System for account opening, transactions, reporting, and customer service
- Cross-sold Credit Cards, Insurance, Mutual Funds, and Digital Banking products with 40% conversion rate
- Built and maintained strong B2B relationships resulting in onboarding 35+ new corporate accounts
- Ensured 100% compliance with SBP regulations, KYC, AML, and internal audit requirements
- Mentored and trained many junior banking officers on sales techniques, customer service, and compliance
- Achieved "Top Performer Award" for highest deposit growth in region for 2025

- Managed portfolio of 200+ retail, SME and corporate clients with focus on deposit mobilization, consumer financing and SME loans
- Achieved 120% of annual sales targets for deposits, advances and cross-selling for 2 consecutive years
- Generated PKR 50M+ in deposits and PKR 25M+ in loan disbursements through FLEX core banking system
- Cross-sold BOP products: Credit Cards, Insurance, Roshan Digital Account and Investment Plans with 35% conversion rate
- Built strong relationships with government and private sector clients resulting in 30+ new account openings
- Ensured 100% compliance with SBP regulations, KYC, AML and internal audit policies
- Provided excellent customer service with 95% satisfaction score and reduced complaint resolution time by 30%
- Trained many junior officers on FLEX system, sales techniques and compliance procedures.

Branch Services Supervisor | UBL Bank | \[wazirabad)
January 2019 - February 2024

- Supervised daily branch operations for team of 8 staff ensuring 100% compliance with SBP and bank policies
- Managed front-end banking operations on SYMBOLS core banking system with 99.5% accuracy
- Handled cash management, vault, and 200+ customer transactions daily
- Achieved 98% customer satisfaction score by resolving complaints within 24 hours
- Supported branch in achieving 110% of deposit and service targets for 3 consecutive years
- Trained many new employees on banking procedures, KYC, and compliance requirements
- Reduced customer wait time by 30% through improved workflow management