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Shafna Anfeer, Accountant Intern

Shafna Anfeer

Accountant Intern·Gtec acad

Qatar

Bachelor's degree, Bcom

Work experience

Total years of experience: 3 years, 5 months

Accountant Intern

January 2026 - Present

Gtec acad

Kerala, India

January 2026 - Present

Company industry:
Accounting

Financial Advisor

January 2025 - Present

HDFC LIFE

Kerala, India

January 2025 - Present

Assisted clients with financial product guidance and tailored customer support.
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Maintained strong, long-term client relationships through effective communication and regular follow-ups.
Supported proactive lead generation and customer engagement activities to drive business growth.
Collaborated closely with cross-functional team members to continuously improve customer service
operations.
Company industry:
Insurance & TPA

Accounting Intern

January 2024 - January 2025

Digit academy

Kerala, India

January 2024 - January 2025

Company industry:
Accounting

Customer Relationship Manager

January 2024 - October 2024

NIKA MATRIMONY

Kerala, India

January 2024 - October 2024

Managed seamless client onboarding workflows and professional customer relationship activities.
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Handled complex customer inquiries efficiently and maintained consistent client follow-ups.
Coordinated comprehensive call handling and vital communication support for front-line customer
services.
Maintained highly accurate, confidential customer profiles, interaction records, and documentation.
Company industry:
Call Centers & Customer Care Outsourcing

Digital Marketing Intern

October 2023 - January 2024

OpenTutor Digital Academy

Kerala, India

October 2023 - January 2024

Conducted essential market and high-value keyword research for diverse client projects.
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Assisted in multi-platform social media management and tactical Search Engine Optimization (SEO)
activities.
Performed thorough website audits and executed technical sitemap submission tasks.
Supported active blog posting, content scheduling, and off-page backlink SEO activities.
Company industry:
Business Support Services

Tele Caller

January 2023 - January 2024

MANIPAL UNIVERSITY

Kerala, India •Remote

January 2023 - January 2024

Conducted targeted customer follow-up calls and institutional lead generation activities.
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• Assisted in building, scrubbing, and maintaining customer databases and strict communication records.
• Supported admission-related customer interactions and educational counseling queries professionally.
Company industry:
Higher Education

Education

Pondicherry University

January 2026

January 2026

Bachelor's degree, Bcom

India

Digit Academy

January 2025

January 2025

Higher diploma, Diploma in computerized accounting

India

Skills

COMMUNICATIONS
Beginner
COMMUNICATIONS
Beginner
DECISION MAKING
Beginner
DECISION MAKING
Beginner
LINGUISTICS
Beginner
LINGUISTICS
Beginner
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Beginner
MICROSOFT WORD
Beginner
SAP CRM
Beginner
SAP CRM
Beginner
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT RECONCILIATION
Intermediate
ACCOUNT RECONCILIATION
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ACCOUNTS PAYABLE
Intermediate
ACCOUNTS PAYABLE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
FINANCIAL DATA MANAGEMENT
Intermediate
FINANCIAL DATA MANAGEMENT
Intermediate
INVOICE MATCHING
Intermediate
INVOICE MATCHING
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
QUICKBOOKS ACCOUNTING SOFTWARE
Intermediate
QUICKBOOKS ACCOUNTING SOFTWARE
Intermediate
SAGE 50 ACCOUNTING SOFTWARE
Intermediate
SAGE 50 ACCOUNTING SOFTWARE
Intermediate

Languages

Hindi
Expert
Arabic
Expert
Tamil
Expert
English
Expert

Training and Certifications

Certifications
Digital Marketing Certification
Tally Certification – Industry Authorized Profile