Muhammad Usman, Sales Executives

Muhammad Usman

Sales Executives

Carswitch DMCC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Finance
Experience
10 years, 6 Months

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Work Experience

Total years of experience :10 years, 6 Months

Sales Executives at Carswitch DMCC
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2020

In my most recent role in the sales department within the auto industry, my day-to-day activities were diverse and dynamic. Each morning, I started by reviewing my client leads and outreach schedule. This involved reaching out to potential customers through phone calls and emails to introduce them to our dealership's latest vehicle offerings and promotions. I also spent a significant portion of my day engaging with customers who visited our showroom, listening to their needs and preferences, and providing them with detailed information about the various car models we had available. Building strong relationships with clients was a key aspect of my role, as it contributed to customer trust and loyalty.

Negotiation and sales were at the core of my daily responsibilities. I conducted test drives and explained the features and benefits of different cars, assisting customers in finding the perfect match for their requirements and budgets. Price negotiations were often part of the process, where I would work to find a mutually agreeable deal for both the customer and the dealership. I was also responsible for handling the necessary paperwork and documentation involved in car sales, ensuring a smooth and efficient transaction for our customers.

Furthermore, I regularly kept myself updated on the latest industry trends, competitor offerings, and changes in our own inventory. Staying informed allowed me to better advise customers and provide them with the most relevant information, helping them make informed decisions. Overall, my role in the auto sales industry required a combination of strong interpersonal skills, product knowledge, and a dedication to ensuring customer satisfaction in a fast-paced and competitive environment.

Sales and Leasing Agent at Pure home Real estate
  • United Arab Emirates - Abu Dhabi
  • November 2017 to September 2020

Client Relationship Management:
Built and maintained strong relationships with clients to understand their needs and preferences.
Provided exceptional customer service throughout the sales and leasing process.
Property Analysis and Evaluation:
Conducted market research to stay updated on real estate trends, property values, and competitor offerings.
Evaluated properties to determine their market value and rental potential.
Property Listings and Marketing:
Created appealing property listings with high-quality photos and detailed descriptions.
Developed and executed marketing strategies to attract potential buyers or renters.
Utilized online platforms, social media, and traditional marketing methods to reach a wider audience.
Prospecting and Lead Generation:
Identified and pursued potential leads through networking, cold calling, and referrals.
Maintained a database of leads and regularly followed up to convert them into clients.
Negotiation and Sales Skills:
Skillfully negotiated deals to ensure favorable terms for both buyers and sellers, or landlords and tenants.
Closed sales and leasing agreements while maximizing profitability.
Legal and Contractual Knowledge:
Had familiarity with real estate laws, contracts, and regulations to ensure compliance and protect clients'
interests.

customer support representative at Baskin Robbins
  • United Arab Emirates - Abu Dhabi
  • November 2014 to July 2017

Customer Assistance:
Provided prompt and courteous assistance to customers who visited the ice cream parlor or contacted the
company through various channels such as phone, email, or social media.
Helped customers make informed choices by offering recommendations and answering questions about ice cream
flavors, toppings, and other products.
Order Management:
Took and processed customer orders accurately and efficiently, ensuring that special requests or dietary
restrictions were noted and accommodated.
Verified order accuracy before packaging and informed customers of the total cost.
Payment Handling:
Handled cash, credit/debit card transactions, and other payment methods in accordance with company policies
and procedures.
Maintained cash registers and reconciled sales transactions at the end of each shift.
Food Safety and Hygiene:
Adhered to strict food safety and hygiene guidelines to ensure the quality and safety of ice cream products.
Kept the serving area and equipment clean and sanitized.
Product Knowledge:
Stayed updated on the ice cream flavors, specials, and promotions to provide accurate information to customers.
Educated customers about the ingredients and allergen information of various products.
Inventory Management:
Monitored ice cream and topping inventory levels and informed management when restocking was required.
Rotated stock to ensure the freshest products were always available to customers.
Menu Maintenance:
Assisted in updating and maintaining the menu boards and pricing lists.
Ensured that all promotional materials and signage were accurate and up-to-date.

internee at askaribank
  • Pakistan
  • August 2012 to September 2013

Account handling

Education

Bachelor's degree, Finance
  • at The islamia university of BWP Pakistan
  • September 2013

Bechlor of Busniess Administration BBA(Hons) speclization in Finance

Specialties & Skills

Customer Service
Management
Sales and Marketing
Customer Negotiations
Office Tools,Operating system
Sales operations
Customer servics
Cash Handling
Problem solving
Adaptability

Languages

Urdu
Expert
English
Expert
Hindi
Expert

Memberships

Rehabilitation and support fodunation
  • Social worker
  • January 2010

Training and Certifications

As an Internee (Training)
Training Institute:
Askari bank
Date Attended:
March 2010

Hobbies

  • internet surfing