Sr. IT Network Support Engineer
Imtiaz Super Market
Total years of experience :19 years, 2 Months
1. Check and Balance of DHA Super Market Store PC's and IP Phone Extension.
2. Trouble Shooting of branch Network Pcs.
3. New Software installation of SAP Hanna Client.
4. Ivend Retail Software Installation for every Cash Counters of Super Market.
5. Technical Support Provide all Cash Counters Users, while they working collecting.
6. Maintain TCP IP, DNS, DHCP, WINS Maintain Network Setting.
7. Work Experience of CCTV Cameras, setting and troubleshooting of NVR, DVR.
8. Provide technical support to our valuable clients including Software installation, Windows OS desktop, server OS and Laptop installation, Printer installation and configure, Domain joining, Emails configure, Internet TCP/IP configure and Troubleshoot hardware, software & network.
9. Management of Asterisk Server.
10. Experience in VMWare, ESXI, Hyper-V, Xen Server, Managing Application Servers, Web Servers, and DB Servers: Tomcat, Apache, Nginx, MySQL.
11. EPSON POS Printers for Cash Counters and Troubleshooting with Ivend Retail.
12. Work on MS Exchange Server 2012 Installation and create on Network Domain.
13. Configuration of Wireless Router and Troubleshooting of WIFI Cisco, TP- Link, D-Link, Tenda.
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Maintain TCP IP, DNS, DHCP, WINS Maintain Network Setting.
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritizing and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer Equipment.
Daily receiving Faulty Transformer from Distribution team from all Regions.
Material Documents Posting on SAP (Data entry operator) 60 words per minutes.
Extracting required reports and maintain daily transaction of inventory controlling.
Debit and Credit note entry on SAP (Date Entry Operator) 60 words per minutes.
Issuance of Recondition Transformers to Distribution Regions and New Connection
Team.
Complete IT Support help desk experience with clients and server.
Monthly Budgeting plan of Recondition Transformer
Maintaining Layout of Inventory Management Stores.
Update Ledger Posting on SAP.
Manually Stock Cards records update.
Create New Batches on SAP.
Learning new updates of SAP Modules
Assuring and applying the safety and security regulations on board.
Caring for international guests on board.
Analyze Computer software.
Data Entry Operator (60 words per minutes)
Complete IT Support help desk experience with clients and server.
Troubleshooting and maintenance of the networks.
Ability to maintain a reliable and methodical approach to support and documentation.
Conducting the meal and beverage service.
Boarding pass check before passenger go to Boeing.
Prepared boarding pass of passenger.
Luggage check and balance.
Safety tips card distribute before passenger go to plane.
Weekly records analyze.
Custom clearing luggage of Swiss passenger.
All types of Windows installation and domain creation management (Windows Server 2008 &
Windows Server 2003, Windows XP, Windows Vista and Windows 7)
Linux System Administration skills.
Software installation with remote access on windows XP, windows 07, Server 2008
Complete IT Support help desk experience with clients and server.
Familiarity with Microsoft Office, printing, and Windows networking.
Configuring TCP/IP.
Configuring and mange Active Directory, DNS and DHCP servers.
Managing users and groups.
Good knowledge in security fundamentals.
Configuring LAN and WAN networks (Wiring & wireless).
Good understanding in troubleshooting and performance tuning.
Troubleshooting and maintenance of the networks.
Configuring and troubleshooting layer2 and layer3 switches with STP, VLANs, VTP.
Configuring and troubleshooting WAN protocols (Frame relay, ISDN, PPP) and implementing
security to client with pix.
Ability to maintain a reliable and methodical approach to support and documentation.
New connection Deals of Residential, commercial & Industrial Consumer.
Customer Service Representative in 118 KESC Call Center with complains and give knowledge
BOC of Consumers.
Audit Department Inventory Management (P.I) Perpetual Inventory KESC Central Store.
Bill Distribution Field Master in KESC organization.
Report Analysis by Quality Management System in Corporate Health Safety Environment
Department.
Main Record of Quality Assurance of Field Visit.
Training ON HSE/ AUDIT and HIRA/ HITRA, from Bureau Veritas Institute Pakistan
Complete General Safety Knowledge from Headway Ideas 2010.
• All types of Windows installation and domain creation management (Windows Server 2008 & Windows Server 2003, Windows XP, Windows Vista and Windows 7)
• Linux System Administration skills.
• Familiarity with Microsoft Office, printing, and Windows networking.
• Configuring TCP/IP.
• Configuring and mange Active Directory, DNS and DHCP servers.
• Managing users and groups.
• Good knowledge in security fundamentals.
•Configuring LAN and WAN networks (Wiring & wireless).
•Good understanding in troubleshooting and performance tuning.
• Troubleshooting and maintenance of the networks.
•Configuring and troubleshooting layer2 and layer3 switches with STP, VLANs, VTP.
•Configuring and troubleshooting WAN protocols (Frame relay, ISDN, PPP, ) and implementing security to client with pix.
• Ability to maintain a reliable and methodical approach to support and documentation.
• New connection Deals of Residential, commercial & Industrial Consumer.
• Customer Service Representative in 118 KESC Call Center with complains and give knowledge BOC of Consumers.
• Audit Department Inventory Management (P.I ) Perpetual Inventory KESC Central Store
1. Introduction to Managing Safely. 2. Assessing Risks 3. Controlling Risk 4. Understanding your Responsibility 5. Identifying Hazards 6. Investigation Accident and Incidents 7. Measuring Performance 8. Protecting Our Environment
BUSINESS ACCOUNTING. COST ACCOUNTING. DATA COMMUNICATION. NETWORKING ESSENTIAL. TROUBLESHOOTING. Windows 07, Windows Vista, Windows XP SAP Hanna Client, SAP (MM) GATE WAY. DOMAIN CISCO.
1. Introduction to IT. 2. MS Office Automation. 3. Data Structure & C Language Programming 4. Data Communication. 5. Introduction to OS Windows NT 6. Financial Accounting 7. Oracle DBA (Data Base Administration) 8. System Analysis & Design 9. Introduction to E- Commerce & Internet Programming. 10. MS Visual Basic Enterprise Edition 6. 11. Business Communication
