General Manager Operations
We - Telecom Egypt
Total years of experience :20 years, 0 Months
General Manager for Integrated Data Services Operations and Enterprise Solutions Architect
o IT training and consulting center.
o Software house
o Security surveillance System
o Alarming Systems
Establishing the first CMC in Egypt.
Helping in design the center from scratch.
Writing the preliminary RFP "Request for proposal" from other IT partners.
Studying the proposed tenders.
Business process analysis for the current process in TE.
Create new solution to enhance the current work flow.
Re-create the old-fashioned technologies to make it suitable for the fast-paced customers requirements.
Workshops and sessions for other teams to let them know about new technologies in TE.
o WiMAX
• 1 day intensive course for “Telecom Egypt” engineers.
• 5 days course as an outsourcing trainer for Egyptian colleagues.
o GPRS
• 2 days intensive course for “Telecom Egypt” engineers.
o GSM
• 5 days intensive course for “Telecom Egypt” engineers.
o SS7 communication protocol.
• 5 days intensive course for “Telecom Egypt” engineers.
o Digital Telephony
• 1 day intro. for digital PSTN+ISDN.
- Support technical decisions
- Build IT infrastructure
- Revise and accept technical specs
- Report direct manger about technical presentation and meetings.
- Attend IT events in Egypt to get last updated technology.
- Research about new technology in "Rapid Prototyping", "3D Modeling" and "Reverse Engineering".
o O&M for "CC08" Huawei telephone switching system.
o O&M for "EWSD" Siemens telephone switching system.
o O&M for Optical Network Units "ONU" as peripherals for EWSD and CC08.
o Administrator of the management System and its OMC and DCN.
o Handling exchange data (new codes and tariffs, Subscribers database).
o Managing trunks and signaling between exchanges.
o Backup and Restore Exchange database as well as management network db.
o Patches Incorporation and testing.
o Subscribers Provisioning, Alarm handling and clearance.
o Traffic monitoring, measuring and analysis.
o Programming languages (C, C++, C#, VB.NET).
o Database Structure (Microsoft Access, T¬SQL, SQL+).
o Microsoft Office Suite (MOS).
o ICDL.
Graduation project: Motorola PLC emulator software GPA=Excellent.