Customer Success expert
Align Technology
مجموع سنوات الخبرة :14 years, 7 أشهر
Responsibilities:
•Using insights and a consultative selling approach to teach customers about their industry and their customers; challenge them to modernize and grow their business; assist them in implementing digital technology and refine office processes.
•Teaching and training the practice staff about the product and get them all aligned to achieve the practice growth plan.
•Achieve quarterly and yearly territory Invisalign sales targets.
•Manage a defined geography of accounts (Orthodontists and General Dentists) to grow the business; onboard new high potential accounts.
•Planning and executing a Territory plan, based on understanding the potential in each account in the defined geography.
•Creating & executing account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities.
•Planning and organizing the educational and scientific events for new and existing customers.
•Reporting to regional sales manager.
-Responsible for a group of top customers (KOLs), visiting them on regular bases to increase my products sales. taking care of their feedback, remarks, and inquiries, to increase their trust, and loyalty to my product which positively affects my sales in a very significant way.
working on expanding the business of the company by increasing the market share of the company products which including ' antibiotics, liver drugs, anesthetic products, oncology drugs(chemotherapy and hormontherapy ), and CNS drugs. by doing my best effort and maximum activity and making a good relation with all KOLs in my territory either in private clinics, M.O.H hospitals, university hospitals, private hospitals and pharmacies as well . i also have a big role in company's tender business in M.O.H and university hospitals within my territory . Products i work on are : 1- Bivatracin Powder spray and Amikacin lotion spray “ topical antibiotics 2-Healosol powder spray “ healing promoter “ 3-Cona -dion “vitamin k “ 4-Ipanten “ anti-epileptic “ and Imipramine “anti-depressant” 5-Anesthesia products : Isoflurane and Halothane 6-Oncology products : a- Tamoxifen “hormonal therapy for breast cancer” b- Letrozol “hormonal therapy for breast cancer” c-Calcium folinate “ chemotherapy for cancer “ d-Methotrexate “chemotherapy for cancer” e-Florouracil”chemotherapy for cancer
I was working in C.N.S business line including anti-epileptic drug (tegretol) and antidepressant drug (anafronil)
-organizing appointments and meetings with community and hospital-based healthcare staff
-identifying and establishing new business
-demonstrating/presenting products to healthcare staff including doctors, nurses and pharmacists
-maintaining detailed records
-making presentations
-attending/organizing trade exhibitions, conferences and meetings