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Muhammad Azfar Ansari, Group CIO for SAB Group of Companies

Muhammad Azfar Ansari

Group CIO for SAB Group of Companies·SAB Holding

Saudi Arabia

Bachelor's degree, computer Science

Work experience

Total years of experience: 32 years, 1 months

Group CIO for SAB Group of Companies

December 2023 - Present

SAB Holding

Jeddah, Saudi Arabia

December 2023 - Present

 Strategic Technology Leadership: Develop and communicate the organizations technology strategy aligned with business objectives, ensuring that IT initiatives drive innovation and operational efficiency across the groups various business units.
 Process Automation: Identify opportunities for process automation within the groups operations to streamline workflows, reduce manual efforts, and enhance productivity. Lead the implementation of automation technologies such as robotic process automation (RPA) and workflow management systems.
 Artificial Intelligence (AI) Integration: Drive the adoption and integration of AI technologies across different business functions, leveraging AI for data analytics, predictive insights, personalized customer experiences, and operational optimization.
 Data Management and Analytics: Oversee the development of robust data management practices and analytics capabilities to derive actionable insights from the groups data assets. Ensure data quality, governance, and security standards are upheld across the organization.
 Digital Transformation Initiatives: Lead digital transformation initiatives to modernize legacy systems, digitize processes, and enable a seamless digital experience for customers, employees, and partners. Champion the use of emerging technologies such as cloud computing, IoT, and blockchain.
 Cybersecurity and Risk Management: Develop and implement comprehensive cybersecurity strategies to safeguard the groups digital assets, sensitive information, and infrastructure from evolving cyber threats. Ensure compliance with relevant regulations and standards.
 IT Governance and Compliance: Establish IT governance frameworks and policies to ensure effective decision-making, resource allocation, and risk management within the groups IT environment. Monitor compliance with regulatory requirements and industry best practices.
 Vendor Management and Partnerships: Manage relationships with technology vendors, service providers, and strategic partners to optimize value delivery, negotiate contracts, and stay abreast of market trends and innovations.
 Change Management and Stakeholder Engagement: Drive organizational change initiatives related to technology adoption, ensuring stakeholder buy-in, user adoption, and successful implementation. Foster a culture of innovation, collaboration, and continuous learning within the IT team and across the organization.
 Performance Measurement and Reporting: Establish key performance indicators (KPIs) and metrics to track the effectiveness and ROI of IT investments, regularly reporting progress to senior leadership and stakeholders. Continuously assess and improve IT processes and service delivery to drive business outcomes.

Company industry:
Other Business Support Services
Job role:
Information Technology

Group Chief Information Officer

December 2023 - Present

SAB Group of Companies

Jeddah, Saudi Arabia

December 2023 - Present

As the visionary Group CIO at SAB Group of Companies, I orchestrate technology-driven strategies that revolutionize business landscapes, ensuring alignment with organizational objectives while overseeing the entire spectrum of IT functions, while sculpting the future of technology within our organization.
Core Responsibilities and Achievements:  Strategic Technology Leadership: Develop and communicate the organizations technology strategy aligned with business objectives, ensuring that IT initiatives drive innovation and operational efficiency across the groups various business units.  Process Automation: Identify opportunities for process automation within the groups operations to streamline workflows, reduce manual efforts, and enhance productivity. Lead the implementation of automation technologies such as robotic process automation (RPA) and workflow management systems.  Artificial Intelligence (AI) Integration: Drive the adoption and integration of AI technologies across different business functions, leveraging AI for data analytics, predictive insights, personalized customer experiences, and operational optimization.  Data Management and Analytics: Oversee the development of robust data management practices and analytics capabilities to derive actionable insights from the groups data assets. Ensure data quality, governance, and security standards are upheld across the organization.  Digital Transformation Initiatives: Lead digital transformation initiatives to modernize legacy systems, digitize processes, and enable a seamless digital experience for customers, employees, and partners. Champion the use of emerging technologies such as cloud computing, IoT, and blockchain.  Cybersecurity and Risk Management: Develop and implement comprehensive cybersecurity strategies to safeguard the groups digital assets, sensitive information, and infrastructure from evolving cyber threats. Ensure compliance with relevant regulations and standards.  IT Governance and Compliance: Establish IT governance frameworks and policies to ensure effective decision-making, resource allocation, and risk management within the groups IT environment. Monitor compliance with regulatory requirements and industry best practices.  Vendor Management and Partnerships: Manage relationships with technology vendors, service providers, and strategic partners to optimize value delivery, negotiate contracts, and stay abreast of market trends and innovations.  Change Management and Stakeholder Engagement: Drive organizational change initiatives related to technology adoption, ensuring stakeholder buy-in, user adoption, and successful implementation. Foster a culture of innovation, collaboration, and continuous learning within the IT team and across the organization.  Performance Measurement and Reporting: Establish key performance indicators (KPIs) and metrics to track the effectiveness and ROI of IT investments, regularly reporting progress to senior leadership and stakeholders. Continuously assess and improve IT processes and service delivery to drive business outcomes.

Company industry:
Other Business Support Services

strategic planning

November 2019 - Present

Coca-Cola Beverages Pakistan Limited

Lahore, Pakistan

November 2019 - Present

Responsible for business transformation,

Company industry:
Food & Beverage Production
Job role:
Management

Head of IT

May 2013 - November 2023

E. A Juffali & Brothers - Group of Companies

Jeddah, Saudi Arabia

May 2013 - November 2023

Juffali & Brothers, a group of companies engaged in different businesses in Saudi Arabia, which includes but
not limited to Automotive (Mercedes - Card, Truck, Buses and VAN), Air-conditioning (Carrier), Refrigeration
(Kelvinator), Insurance (Wataniya), Tires (Michelin), Bosch, 7 x different types of Chemicals businesses,
Properties, Contractions, IT services etc.

Company industry:
Manufacturing
Job role:
Information Technology

Head of IT for Air-conditioning (SAMCO) and Refrigerator (SRMCO) Businesses

May 2013 - November 2023

E. A Juffali & Brothers - Group of Companies

Jeddah, Saudi Arabia

May 2013 - November 2023

Juffali & Brothers, a group of companies engaged in different businesses in Saudi Arabia, which includes but not limited to Automotive (Mercedes - Card, Truck, Buses and VAN), Air-conditioning (Carrier), Refrigeration (Kelvinator), Insurance (Wataniya), Tires (Michelin), Bosch, Home Appliances, 7 x different types of Chemicals businesses, Properties, Constructions, IT services etc. Head of IT for Air-conditioning (SAMCO) and Refrigerator (SRMCO) Businesses (November 2019 --- November 2023) Responsible for business transformation, strategic planning, ERP systems, business processes simplification & automation. Implementing information technology projects and deploying necessary infrastructure in line with overall business strategy. Core Responsibilities and Achievements:  Implemented SAP solution resulting in a 20% increase in operational efficiency, streamlined existing business processes and successfully implemented ERP (SAP) system, covering SAP modules FICO, HCM, SD, MM, WM, PP, PS, QM, BI, BPC, SAP GRC  Identified and trained resources for fast-track implementation of ERP (SAP) and other business solutions.  First in Region the fully integrated Production Line Automation using Honeywell devices, SAP Fiori (Cloud) and BarTender system.  Automated Warehouse and Shipping operations using SAP Fiori (Cloud) with real-time data processing.  Logistic Application for full traceability of shipment starting from order till receipt.  Developed Dynamic Resource System for better control and cost assignment of production resources.  Rebuild datacenter and expand IT infrastructure to provide end-2-end real-time network coverage.  Prepare and maintain long- and short-term IT business strategy and plan.  Create awareness and culture of adaptation through people management and leadership skills.  Engage and appoint business partners for in-time and effective support.  Explore possibility of IT services outsourcing / Improve existing IT governance and control infrastructure. International Recognition - Success Story:  Acknowledgement by Honeywell and Bartender: Implemented a cutting-edge real-time production line, warehouse, and shipping process automation system leveraging Honeywell Technologies hardware, resulting in remarkable operational improvements. This success story has been widely acknowledged and appreciated by Honeywell, leading to the preparation of a compelling case study to showcase the achievement to the world.

Company industry:
Manufacturing

Manager

April 2015 - November 2019

Juffali

Jeddah, Saudi Arabia

April 2015 - November 2019

Responsible for Successful Group SAP implementation, covering 21 companies and 7 different industries
(Automotive, Chemical, Insurance, Manufacturing, Construction, FMCG…..).
Establishing Center of Excellence for effectual, smooth and well-timed fulfillment of business current and
future needs and expectations. The CoE team will also be responsible to provide 24x7 business operational
support and make sure to deliver services under agreed SLA’s.
Core Responsibilities:
 Lead and Support Group SAP Implementation for 21 companies
 Project Management
 Establish team of experts (CoE) for smooth implementation and efficient post Go-Live support
 Liaison with Group for effective services and alignment
 Appropriate Technology Selection to fulfill business automation demands at Group Level
 Increase likelihood of successful projects - or reduce risk of failure
 Hang on to expertise - concepts, technological, business - and share it throughout the enterprise

Company industry:
IT Services
Job role:
Management

Manager - Center of Excellence & JET Project

April 2015 - November 2019

Juffali Head Office

Jeddah, Saudi Arabia

April 2015 - November 2019

Responsible for Successful Group SAP implementation, covering twenty-one companies and 7 different industries (Automotive, Chemical, Insurance, Manufacturing, Trading, Construction, FMCG….).
Establishing Center of Excellence for effectual, smooth, and well-timed fulfillment of business current and future needs and expectations. The CoE team will also be responsible for providing 24x7 business operational support and making sure to deliver services under agreed SLAs. Core Responsibilities and Achievements:  Lead and Support Group SAP Implementation for twenty-one companies.  Program and Project Management  Establish team of experts (CoE) for smooth implementation and efficient post Go-Live support  Establish team of consultants to implement and support the SAP Implementations, covering SAP functional modules FICO, HCM, SD, MM, WM, PP, PS, QM, BI, BPC, SAP ECTR, SAP DBM (Sales, Service, Parts, Warranty), Salesforce, SAP GRC, CRM on Cloud (SAP Hybris), SAP Fiori (Hybrid)
and technical team of ABApers  Design and build the state-of-the-art datacenter with Business Continue and Disaster Recovery (RPO/RTO)  Develop and Implemented IT Governance as defined processed using to ensure the effective and efficient use of IT in enabling an organization to achieve its goals.  Develop and Implemented IT Demand Management using group standard and SoPs.  Develop, Define and Implemented SLAs to meet and exceed business experience.  Liaison with Group of companies for effective services and alignment  Appropriate Technology Selection to fulfill business automation demands at Group Level  Increase likelihood of successful projects - or reduce risk of failure.  Hang on to expertise - concepts, technological, business - and share it throughout the enterprise.  Standardize SAP application management and establish a Single, Central Source of Truth  Reduce cost of overall environment and Improve utilization.  Committing to ongoing training and knowledge transfer  Accurate estimation of efforts and Shorten Implementation cycles & Complexity.  Show all functions that an IT department typically requires.  Support the decision process about sourcing alternatives.

Company industry:
IT Services

IT Manager

May 2013 - March 2015

Standardize SAP

Jeddah, Saudi Arabia

May 2013 - March 2015

Core Responsibilities and Achievements:
 Implemented SAP solution resulting in a 20% increase in operational efficiency, streamlined existing business processes and successfully implemented ERP (SAP) system, covering SAP modules FICO, HCM, SD, MM, WM, PP, PS, QM, BI, BPC, SAP GRC
 Identified and trained resources for fast-track implementation of ERP (SAP) and other business solutions.
 First in Region the fully integrated Production Line Automation using Honeywell devices, SAP Fiori (Cloud) and BarTender system.
 Automated Warehouse and Shipping operations using SAP Fiori (Cloud) with real-time data processing.
 Logistic Application for full traceability of shipment starting from order till receipt.
 Developed Dynamic Resource System for better control and cost assignment of production resources.
 Rebuild datacenter and expand IT infrastructure to provide end-2-end real-time network coverage.
 Prepare and maintain long- and short-term IT business strategy and plan.
 Create awareness and culture of adaptation through people management and leadership skills.
 Engage and appoint business partners for in-time and effective support.
 Explore possibility of IT services outsourcing / Improve existing IT governance and control infrastructure.

International Recognition - Success Story:
 Acknowledgement by Honeywell and Bartender: Implemented a cutting-edge real-time production line, warehouse, and shipping process automation system leveraging Honeywell Technologies hardware, resulting in remarkable operational improvements. This success story has been widely acknowledged and appreciated by Honeywell, leading to the preparation of a compelling case study to showcase the achievement to the world.

Company industry:
Manufacturing
Job role:
Information Technology

Technology Manager

June 1999 - May 2013

Coca-Cola Beverages Pakistan Limited (CCBPL)

Lahore, Pakistan

June 1999 - May 2013

Responsible for spearheading IT projects and infrastructure deployment in alignment with organizational strategy at Coca-Cola Beverages Pakistan Limited, a prominent bottling company in Pakistan under The Coca-Cola Company.

Core Responsibilities and Achievements:
 Oversaw an annual capital budget of USD 1.5 million+ and managed OPEX of Rs. 124 million+.
 Managed technology infrastructure across 6 production facilities, 12 distribution centers, warehouses, and the Head Office, supporting a user base of 1500+ across Pakistan.
 Coordinated with global technology teams and managed a team of 15 associates and 20+ third-party professionals.
 Established and maintained relationships with technology partners and defined Service Level Agreements.
 Led a portfolio of Business IT projects, ensuring governance and execution alignment with agreed plans.
 Influenced IT investment decisions, obtaining buy-in from the Executive Committee on budget plans.
 Analyzed business requirements and provided cost-effective IT solutions through stakeholder engagement.
 Developed relationships with other business functions, positioning IT as a valuable business partner.
 Identified best practices and trends to drive continuous improvement in productivity.
 Proactively developed talent pipelines to meet future organizational objectives.
 Negotiated vendor contracts, reducing payroll/benefits administration costs by 30% while enhancing services continuity.

Company industry:
FMCG
Job role:
Information Technology

Information and Communication Technology Manager

June 1999 - May 2013

Coca-Cola Beverages Pakistan Limited (CCBPL)

Lahore, Pakistan

June 1999 - May 2013

Responsible for spearheading IT projects and infrastructure deployment in alignment with organizational strategy at Coca-Cola Beverages Pakistan Limited, a prominent bottling company in Pakistan under The Coca-Cola Company. Core Responsibilities and Achievements:  Oversaw an annual capital budget of USD 1.5 million+ and managed OPEX of Rs. 124 million+.  Managed technology infrastructure across 6 production facilities, 12 distribution centers, warehouses, and the Head Office, supporting a user base of 1500+ across Pakistan.  Coordinated with global technology teams and managed a team of 15 associates and 20+ third-party professionals.  Established and maintained relationships with technology partners and defined Service Level Agreements.  Led a portfolio of Business IT projects, ensuring governance and execution alignment with agreed plans.  Influenced IT investment decisions, obtaining buy-in from the Executive Committee on budget plans.  Analyzed business requirements and provided cost-effective IT solutions through stakeholder engagement.  Developed relationships with other business functions, positioning IT as a valuable business partner.  Identified best practices and trends to drive continuous improvement in productivity.  Proactively developed talent pipelines to meet future organizational objectives.  Negotiated vendor contracts, reducing payroll/benefits administration costs by 30% while enhancing services continuity.

Company industry:
FMCG

Head Of Customer Service

June 1994 - June 1999

INTERNATIONAL OFFICE PRODUCTS

Karachi, Pakistan

June 1994 - June 1999

The company was the only business partner of IBM, Microsoft, and Symantec, while prime partner for Cisco
in Pakistan during this period. They are still the largest business partners and technology integrator in
Pakistan. Being the key member of International Office Products team, I have provided strong, secure and
stable infrastructure to clients situated across Pakistan ensuring a smooth, un-interrupted service at agreed
level. Managed a helpdesk for 7 x 24 for all customers and managed their complaints in a systematic way
through proper logging system. I was responsible for:
Reported to General Manager Pakistan:
 Ensured highly effective and efficient turnkey solutions to clients in Pakistan, in varied fields like
Infrastructure, Data Center Management, Supply Chain, ERP system implementations and business
process re-engineering
 Lead a core team of professionals consisting of top end business analysts and external product
consultants to ensure smooth transition to the new IT solutions in accordance with the business
strategies
 Coordinating with senior management team of clients for assessment of their needs and required
support levels
 Planning, designing and implementing IT Infrastructure keeping in view the cost constraints of clients
 Managing the training and development of users both internal and external for effective utilization of
infrastructure and business systems
 Provide trouble-shooting services to the client’s 7 x 24.

Company industry:
IT Services
Job role:
Information Technology

Head of IT Customer Services Department for Pakistan

June 1994 - June 1999

INTERNATIONAL OFFICE PRODUCTS (Pvt.) Ltd.

Karachi, Pakistan

June 1994 - June 1999

Key member of the International Office Products team, spearheading robust infrastructure solutions for clients across Pakistan as the sole business partner of IBM, Microsoft, Symantec, and prime partner for Cisco. Ensured seamless and secure operations, maintaining uninterrupted services at agreed levels. Managed a 24/7 helpdesk, systematically addressing customer complaints through efficient logging systems. Core Responsibilities and Achievements:  Ensured highly effective and efficient turnkey solutions to clients in Pakistan, in varied fields like Infrastructure, Data Center Management, Supply Chain, ERP system implementations and business process re-engineering.  Lead a core team of professionals consisting of top end business analysts and external product consultants to ensure smooth transition to the new IT solutions in accordance with the business strategies.  Coordinating with senior management team of clients for assessment of their needs and required support levels.  Planning, designing, and implementing IT Infrastructure keeping in view the cost constraints of clients.  Managing the training and development of users both internal and external for effective utilization of infrastructure and business systems  Provide trouble-shooting services to the clients 7 x 24.

Company industry:
IT Services

Education

., Preston Institute of Management Sciences and Technology

December 2024

December 2024

Bachelor's degree, computer Science

Pakistan

GPA (point): 4 out of 5

GPA (point): 4 out of 5

courses: MCSE, Certified Microsoft Professional * CCNA, Certified Cisco Professional * CITRIX, Certified Citrix Professional * Lotus Notes, Certified Notes Professional * PMP, Project Management Professional * CISA, Certified Information System Auditor

., Preston Institute of Management Sciences and Technology (PIMSAT)

May 2024

May 2024

High school or equivalent, computer Science (PETROMAN)

Pakistan

courses: MCSE, Certified Microsoft Professional * CCNA, Certified Cisco Professional * CITRIX, Certified Citrix Professional * Lotus Notes, Certified Notes Professional * PMP, Project Management Professional * CISA, Certified Information System Auditor

Preston Institute of Management Sciences and Technology, (PIMSAT)

November 2005

November 2005

Master's degree, M.C.S.,

Pakistan

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Skills

Mergers & Acquisitions

Expert

People Management

Expert

Enterprise Management

Expert

Large Business

Expert

Team Handling

Expert

CONTINUOUS IMPROVEMENT

Expert

web development

Expert

strategic technology planning

Expert

CONSTRUCTION

Expert

PEOPLE MANAGEMENT

Expert

PLANNING

Expert

TRACEABILITY

Expert

TRANSFORMATION (GENETICS)

Expert

OUTSOURCING

Expert

BUSINESS REQUIREMENTS

Expert

SOURCE (GAME ENGINE)

Expert

BRAND MANAGEMENT

Expert

BUDGETING

Expert

BUSINESS STRATEGY

Expert

CALL CENTER

Expert

CHANGE MANAGEMENT

Expert

CONTRACT MANAGEMENT

Expert

DATA MIGRATION

Expert

multimedia

Expert

security

Expert

program management

Expert

operation

Expert

marketing

Expert

digital marketing

Expert

mobile

Expert

php

Expert

agile project management

Expert

Mergers & Acquisitions

Expert

People Management

Expert

Enterprise Management

Expert

Large Business

Expert

Team Handling

Expert

Social profiles

Personal Website
Personal Website

Languages

English

Expert

Urdu

Native Speaker

Punjabi

Expert

Training and Certifications

Certifications
PMP
Jul 2009
CCNA
Nov 2008
MCSE
Jan 2020

Recommendations

Muhammad Aamir

Nov 2013

Nov 2013

Business Solutions ExecutiveColleague

Mr. Azfar is the one that bridges gap and channelizes proper transmission of information. Having clear vision and extra-ordinary strategic approach complying with company objectives. I strongly recommend Mr. Azfar for excellent strategic and leadership approach to lead and innovate upfront.

Hobbies and interests

exploring technologies