Operation Manager
Meezan Bank Limited
Total years of experience :9 years, 2 Months
From May. 12 to Date Meezan Bank Limited.
I.I Chundrigar Road Branch, Karachi
Working as Operation Manager- Commercial Banking (Asst Manager)
Present Assignment: Operation Manager., Managing seven permanent staff team. Direct reporting to Branch Manager (VP)
• To ensure all process comply with internal and external policies as defined in operation manual and prudential regulations.
• Ensure that all transactions are processed with zero error.
• Monitoring cash management system in adherence to central bank regulations.
• Ensure customer queries and complaints are resolved in reasonable time depending upon the nature of the complaint.
• Support branch in terms of product processing and service deliveries.
• Acts as custodian of cash vault.
• Manages branch security systems.
• Supervises monitors and authorize daily financial and non financial transactions.
• Training sub ordinates from time to time to enhance their banking knowledge and skills.
• Control Expense of branch and recover all income from customer by follow up.
• Advise High profile customers on the services corresponding to their needs.
• Monitoring & reporting on compliance related issue to regulatory authorities.
Work Experience
From Sep. 09 to April 12 Dubai Islamic Bank Pakistan Ltd.
Khayban-e-Shahbaz Gold Branch, Karachi
Worked as In Charge Operation - Consumer Banking Group (Senior Officer)
Managed Five Permanent staff team, direct reporting to regional manager-retails ops. Looking after all branch operations related transactions are processed with zero error, to ensure all process comply with internal and external policies as defined in operations Manual and Prudential Regulations, monitoring and authorization of daily financial and non- financial transaction., conduct performance appraisal and finalize performance improvement plans.
Work Experience
From May. 08 to Sep. 09 Dubai Islamic Bank Pakistan Ltd.
Clifton Hassan Chambers Gold Branch, Karachi
Working as Head Teller & Remittance officer - Consumer Banking Group (Officer)
Supervision of cash, remittance clearing/collection transactions, Monitoring ATM replenishment & balancing on daily basis, Handling of Customers Inquiry and call for Remittance, Reporting of Remittance to State Bank of Pakistan (S-1 and S-6) Treasury Reporting Related to Remittances.
Work Experience
From July. 07 to May. 08 Dubai Islamic Bank Pakistan Ltd.
Clifton Hassan Chambers Gold Branch, Karachi
Worked as Universal Teller - Consumer Banking Group (Officer)
Looking after cash counter including both local and foreign currency, ATM Balancing, replenishment troubleshooting, CDM Balancing, troubleshooting and Internal Transfers Execution at Clifton Branch.
Work Experience
From March. 07 to July. 07. Standard Chartered Bank Pakistan Ltd.
Nazimabad No. 3 Branch, Karachi.
Worked as Universal Teller - Consumer Banking (G - 9 Officer)
Enabling sector executive to provide instant and better services to the client and to have effective administrative and fiscal control in areas of operation, major responsibilities were running cash counter including both local and foreign currency, ATM & CDM Balancing, replenishment troubleshooting
Work Experience
From January.06 to March. 07. ABN AMRO Bank N.V, Pakistan
Main & Gulshan-e-Iqbal Branch, Karachi
Worked as officer (Branch Operation)
Working experience with ABN AMRO Bank N.V, Pakistan in GSS-Operation cash & transfer department as a teller in Main & G.I Branch and was looking after cash counter including both local and foreign currency, ATM Balancing, replenishment troubleshooting.
Enabling sector executive to provide instant and better services to the client and to have effective administrative and fiscal control in areas of operation. Here I learnt and practiced the art of working and a methodology that applied to streamline the Branch Operations.
Work Experience
From April. 04 to January. 06. Prime Commercial Bank Ltd
Khy -e- Shahbaz Branch, Karachi
Worked as Officer Grade II (C.P.U Consumer Finance)
To route all business proposal to regional office for final approval, after full scrutiny and credit analyses and have command on application processing, verification, Cheque lodgment, data check and outward clearing.
Dec 2003 Defence School of Business Education (Affiliated with university of Karachi) Bachelors of Business Administration
Secondary School Certificate (Metric - Science) Strength
Higher School Certificate (Inter-Pre Engineering)