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محمد غالي, Team Leader Deployment & Technical Support

محمد غالي

Team Leader Deployment & Technical Support

Efinance

Location
Egypt - Damietta
Education
Bachelor's degree, Islamic Studies in English
Experience
13 years, 7 Months

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Work Experience

Total years of experience :13 years, 7 Months

Team Leader Deployment & Technical Support at Efinance
  • Egypt - Damietta
  • My current job since May 2013

Managing a team of 13 members, with me included, to offer training, deployment and technical support services to end users of company's products and services at Damietta governorate.
National projects I support:
TSA, GFMIS, FSMS, FSS, WCS, T&K, CAPMAS, Traffic System, Pension System, MOPS and CPS.
Tasks include field services, studies, training and POS support.
Using CRM tools, Service manager console and Microsoft dynamics to resolve incident requests.

E-Marketing, Import & Export Specialist at Blue Spear
  • Egypt - Damietta
  • My current job since March 2012

I established this firm with other friends.
Marketing overseas and closing deals.
Other management tasks.

E-Marketing and Export Manager at Ashraf Moeen Farh Co.
  • Egypt - Damietta
  • May 2011 to February 2012

Marketing products to purchasers from outside Egypt and finishing deals with them.

Secretary and Import and Export Specialist at Amity
  • Egypt - Damietta
  • December 2010 to April 2011

Arranging deals with exporters outside Egypt till receiving shipments in Damietta.
Other secretary tasks.

مترجم at Ocean2Gulf
  • Egypt - Cairo
  • July 2009 to August 2009

Translated documents in a variety of fields using CAT tools (Trados)

Education

Bachelor's degree, Islamic Studies in English
  • at Al-Azhar
  • May 2009

Al-Azhar University Faculty of Languages and Translation Islamic Studies in Foreign Languages Department English Branch

Specialties & Skills

Team Management
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Marketing Mix
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Translation
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Trade Marketing
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Internet and Computer
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Internet
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Computer driving
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Languages

Arabic
Expert
English
Expert
German
Beginner
French
Beginner

Memberships

TranslatorsCafe
  • Free Member
  • July 2007

Training and Certifications

Full Stack Development Track (Certificate)
Date Attended:
July 2020
Advanced Digital Marketing NanoDegree (Certificate)
Date Attended:
September 2020
ICDL (Training)
Training Institute:
Ministry of Communications and Information Technology and UNESCO
Date Attended:
October 2009
Introductory Certificate in Marketing (Training)
Training Institute:
EMAK International Academy
Date Attended:
September 2011
Research Tools for Translation, Arabic Editing Skills, and Terminology (Training)
Training Institute:
American University in Cairo
Date Attended:
August 2009

Hobbies

  • Walking
    All days.