Marketing Manager
Master Mind Advertising
Total years of experience :17 years, 11 Months
• Prepare promotional plans, sales literature, media kits, and sales contracts
• Prepare and deliver sales presentations to new and existing clients • Explain to clients how specific types of advertising will help promote their products or services in the most effective way possible
• Writing the Scripts for Videos and coordinate with animators and directors for Storyboards
• Prepare promotional plans, sales literature, media kits, and sales contracts
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
• Conducting meetings with the clients as well as informing them about the current work status of their projects.
• Maintaining Company's website focusing on SEO and all social media channels like Facebook and YouTube.
• Dealt with clients like Ministry of Energy, Ministry of Economy, Abu Dhabi Municipality, Dubai Municipality, Ministry of Education, Ministry of Finance, Emirates ID etc.
• Handling the specialized services and sales of company like TVC, 2D and 3D Animated Videos and Corporate Videos.
To Create innovative marketing, digital and social media campaigns to support main releases and oversee overall online presence.
• Liaise with exhibitor marketing departments to maximise exposure and marketing opportunities.
• Day to day points of contact for all agencies and promotional partners
• Manage ad hoc research projects on film and cinema briefing agencies if required
• Foster relationships through outreach calls and emails with potential partners; Act as liaison between partners, distributors and venues.
• Draft strategic outreach updates and social media posts for ongoing crowd funding campaigns.
• Oversee research and manage content for multiple film social media campaigns.
• Online social presence at various platforms like Youtube, Vimeo, Tune.pk etc with over 15000 + Followers
Film Trailer Link: http://vimeo.com/62069945
Complete Film Link: http://vimeo.com/68877924
Film Reviews: https://www.facebook.com/groups/607221672635980/
To make presentations to help the client understand the investment opportunity and provide solutions in Real Estate with DAMAC by clear graphs, facts and figures and also predict approximately of what will happen to that investment in coming X years.
• To guide the investors to make correct long term and short term investment strategies for the client.
• To build awareness and knowledge of the property market.
• Working on Projects like DAMAC Towers by Paramount Pictures, AKOYA furnished and designed by Donald Trump, Trump Estates, Paramount Pictures, FENDI CASA and various projects in GCC by VERSACE.
• Responsible for selling across DAMAC Properties to investors.
To monitor all the sales from the mediums of Calls, Chats and Emails.
• Maintain the billing through Billing Merchants.
• Monitor the Billing on Merchant accounts as well as the CC NOW Payments.
• Provide feedback to the Training Coordinators on timely basis.
• Maintain the ratio of Payment Refunds and Charge backs.
• Identify the fraudulent Payments, Over Charges, Fake Sales, Abusive Sales etc.
HSBC Bank Middle East, United Arab Emirates
November 2011 to Date
Sales Executive
• Conducting sales calls, both over the phone and in person to generate business opportunities.
• Meeting corporate clients to introduce banking services.
• Identifying potential customers to meet criteria for approval of services.
• Making presentations to invite companies to get listed in HSBC Bank data base which allows relaxed criteria to be approved for services.
• Complying with company’s rules with diligence.
• Listening to customer requirements and dealing with them appropriately.
• Negotiating the terms of an agreement and closing sales.
• Gaining a clear understanding of customers' businesses and requirements.
• Making accurate and rapid calculations to give clients information about charges of services provided by HSBC Bank.
• Supporting Tele-marketing unit.
• Preparing sales report.
• Meeting corporate clients to introduce banking services.
• Identifying potential customers to meet criteria for approval of services.
• Making presentations to invite companies to get listed in Barclays Bank data base which allows relaxed criteria to be approved for services.
• Complying with company’s rules with diligence.
• Negotiating the terms of an agreement and closing sales.
• Making accurate and rapid calculations to give clients information about charges of services provided by Barclays Bank.
• Supporting Tele-marketing unit.
• Conducting sales calls, both over the phone and in person to generate business opportunities.
• Preparing sales report.
Key Accounts Manager, Karachi Industrial Area (Corporate)
• Handling 5 corporate accounts like: PTA(SZ), KATI, KCCI, SITE, FBATI
• Escalations of problems to RGM, GM CS and SEVP for inviting attention for an early support towards resolution of service related issues to revert customers
• To market products among members for acquiring PTCL services and suggest events including marketing and sales camping and concerned domain and sales camping and concerned domain
• To suggest solutions and service demands based on customers’ needs and requirements
Supervisor Customer Services OSS MRDE
• Coach team on services / products, SOPs, and relevant processes & procedures.
• Maintain Records & provide the statements to the concerned Superiors.
• To Inflate the Sales on BROADBAND, EVO, IPTV, VFONE, PSTN & other VAS.
• To maintain the inventory & cash collection & credits to bank for the concerned payments.
• To manage the BTL and ATL marketing across South Region in Karachi.
Asst. Manager Quality Assurance & Team Leader CRM
Quality Assurance Department:
• Worked in CRD (Complaint Resolution Department) and responsible for closing day to day complaints through WCMS from inbound, Franchise & Service Centers
• Dealing with the Sales Return from inbound, Franchise & Service Centers
• Daily costing per agent per day
• Dealing with MNP (MOBILE NUMBER PORTABILITY) operations & Sales along with NPR for INSTAPHONE & other Cellular Networks
• Quality observation through Recorded calls
• Live Monitoring
• Train, council & motivate the sales force
• Train the sales team (containing 105 agents) for Tariff Comparisons from different companies and the over all product
Customer Relation Management Department:
• Maintaining the CRM team as a Team Leader
• Maintaining the Welcome/Courtesy calls log after activation to the customers
• Retaining the customers to use the connection on a longer period
• Making recoveries of the bills/payment from the customers
• Preventing the Fake sales and make the action against the agents.
Campaigns worked on at ESS:
• INSTAPHONE Campaign for MNP operations
• CNIC Collection Campaign
• WATCH GUARD Campaign
• PTCL Campaign
Responsibilities:
Worked in MCB in Sales Department for the Auto Finance Department was responsible for following tasks
•To maintain Sales performance
•To give follow-up on Clients regarding their work.
•To keep reporting on daily basis to the RSMs
•Worked for a sales Campaign of SUZUKI LIANA
•Prospecting Sales
•Negotiating with customers & with the Dealers in all over town
Search Engine Optimization Pay Per Click Social Media Fundamentals Conversion Optimization Fundamentals Mobile Marketing Fundamentals Web Analysis Fundamentals Social Media Campaigns and Profiles managed: https://www.facebook.com/alphasolentertainment https://www.facebook.com/follow.helpyourself https://www.facebook.com/Letspreparefornextelection https://www.facebook.com/umr.khan.12 https://twitter.com/UmrKhann Film Reviews: https://www.facebook.com/groups/607221672635980/
Result Awaited