Muhammed Abul Hashem Hashem, General Manager

Muhammed Abul Hashem Hashem

General Manager

MAZADA Consortium

Location
Bangladesh
Education
Bachelor's degree, Mechanical engineering
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

General Manager at MAZADA Consortium
  • Bangladesh
  • December 2015 to March 2017

Automobile, Automotive, Marine vehicle, Equipment’s, Generator, pump, other construction & earth moving equipment and Electrical appliances. Installation of gantry crane, assembling crawler crane, loading, unloading, lifting etc.
• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliance's
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Landrover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

General Manager and Head of Service, QC and Training at Hyundai Motor Bangladesh Limited Millennium Motor Bangladesh limited, Pacific Motor Limited, Millenn
  • Bangladesh
  • July 2011 to November 2015

• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliance's
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Landrover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

Head of after sales in Automobiles Industry at Rangs Workshop Limited
  • Bangladesh
  • September 2009 to July 2011

• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliances
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Landover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

Deputy Managing Director and Head of operation at Dhaka
  • Bangladesh
  • March 2005 to October 2009

• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliance
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Land rover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

Instructor/trainer (Taxi & Limousine) at MOWASALAT/ Carwa
  • Qatar - Doha
  • November 2005 to February 2007

• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.

Maintenance suport team member at GKN Defense/ALVIS Vehiles
  • Kuwait - Al Kuwait
  • June 1996 to July 2001

To perform the after sales service compliance, viz; daily maintenance, periodical maintenance, repair, commissioning, PDI etc for Desert warrior, Repair and recovery vehicle, Telescoping boom /Mobile crane.

Education

Bachelor's degree, Mechanical engineering
  • at Jain College
  • August 1988

Details in mechanical and Major in automobiles engineering

Diploma, Power Technology, specialization in Automobile engineering
  • at Pabna Poly Technical Institute
  • May 1981

Automotive , Automobiles constructional details, Operationals details, Engine and Automobiles body design, repair etc.

Specialties & Skills

Automotive
Automobiles QC and customer cares
AutomotiveAutomobiles after sales training
Construction P&E and M&E specialist
Automobilies after sales
Head of Automobile/Automotive After sales/Service

Languages

Bengali
Native Speaker
English
Expert
Arabic
Intermediate
Hindi
Beginner
Urdu
Beginner