Muhammed Abul Hashem Hashem, General Manager

Muhammed Abul Hashem Hashem

General Manager

MAZADA Consortium

Lieu
Bangladesh
Éducation
Baccalauréat, Mechanical engineering
Expérience
17 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 3 Mois

General Manager à MAZADA Consortium
  • Bangladesh
  • décembre 2015 à mars 2017

Automobile, Automotive, Marine vehicle, Equipment’s, Generator, pump, other construction & earth moving equipment and Electrical appliances. Installation of gantry crane, assembling crawler crane, loading, unloading, lifting etc.
• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliance's
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Landrover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

General Manager and Head of Service, QC and Training à Hyundai Motor Bangladesh Limited Millennium Motor Bangladesh limited, Pacific Motor Limited, Millenn
  • Bangladesh
  • juillet 2011 à novembre 2015

• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliance's
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Landrover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

Head of after sales in Automobiles Industry à Rangs Workshop Limited
  • Bangladesh
  • septembre 2009 à juillet 2011

• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliances
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Landover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

Deputy Managing Director and Head of operation à Dhaka
  • Bangladesh
  • mars 2005 à octobre 2009

• Oversee, coordinate & monitoring of Engineering service, Customer service, Accounts, HR & Admin, procurement local store & other related after sales service works of Rangs Workshop Limited
• Oversee (Total operation) a team of more than 160 personnel including Engineers, Customer Relation Executives (CRE), Technical Supervisors, Store executives, driver & Technicians, accounts & audit, HR & admin MOWASALAT Qatar.
• Provide technical support & guidelines to Engineers & CRE’s in day to day activities
• Target oriented & meeting deadlines at HMBL
• To ensure sustainable business growth with profitability by maximum utilization of resources at PML
• Business development plans, policy & activities at MSCL.
• Business Dealings with internal & external Customers.
• Provide best support service activities and ensuring that customer complaints are dealt within a structured manner and time frame. BMBL
• Arranging service campaigns & promotional activities at MSCL
• Manage, communicate and motivate staffs in line with company’s vision and mission, in order to achieve maximum output
• Preparing Quality Manual, Quality Policy & Quality Objectives at PML, HMBL, BMBL and MSCL
• Monitoring work Instructions of different departments as per ISO 9001-2008
• Ensuring work station operations strictly in line with ISO compliances
• Monitoring training & conduct tests as per ISO guidelines
• Monitoring Internal Audits as per ISO schedule
• Oversee ISO Management Review Meetings (MRM)
• Monitoring to developed Dealer Management Software (DMS/WMS) in accordance with Company policy & ISO compliance
• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.
• Technical trainer for Jaguar Land rover/Hyundai, Nissan and Ssangyoung Motor both sales skill and technical services.

Instructor/trainer (Taxi & Limousine) à MOWASALAT/ Carwa
  • Qatar - Doha
  • novembre 2005 à février 2007

• Prepare training road map & Training calendar
• To monitor & ensure useful deployment of transport.
• Monitoring and ensure to provide skill up grading training for driver on defense & safe
driving principal,
• Awareness driver regarding awareness of traffic rules, regulations and laws.

Maintenance suport team member à GKN Defense/ALVIS Vehiles
  • Koweït - Al Koweït
  • juin 1996 à juillet 2001

To perform the after sales service compliance, viz; daily maintenance, periodical maintenance, repair, commissioning, PDI etc for Desert warrior, Repair and recovery vehicle, Telescoping boom /Mobile crane.

Éducation

Baccalauréat, Mechanical engineering
  • à Jain College
  • août 1988

Details in mechanical and Major in automobiles engineering

Diplôme, Power Technology, specialization in Automobile engineering
  • à Pabna Poly Technical Institute
  • mai 1981

Automotive , Automobiles constructional details, Operationals details, Engine and Automobiles body design, repair etc.

Specialties & Skills

Automotive
Automobiles QC and customer cares
AutomotiveAutomobiles after sales training
Construction P&E and M&E specialist
Automobilies after sales
Head of Automobile/Automotive After sales/Service

Langues

Bengali
Langue Maternelle
Anglais
Expert
Arabe
Moyen
Hindi
Débutant
Urdu
Débutant