Muhammed Afsal, Business Development Executive

Muhammed Afsal

Business Development Executive

Arabian Automobile Association – AAA QATAR

Location
Qatar - Doha
Education
Diploma,
Experience
14 years, 9 Months

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Work Experience

Total years of experience :14 years, 9 Months

Business Development Executive at Arabian Automobile Association – AAA QATAR
  • Qatar - Doha
  • My current job since January 2012

1) Handling Marketing Department
2) Handling Call Centre Operations
3) Operations Department
4) Vehicle Maintenence

Business Development Executive at Cambridge Trading company W.L.L
  • Qatar - Doha
  • October 2011 to December 2011

1) Marketing Department
2) Purchasing Department
3) Computer Maintenance

Sales Coordinator at Technodeal Computers. WLL
  • Qatar - Doha
  • June 2010 to June 2011

1) Sales Department (computer accessories, Routers, Switches, etc)
2) Customer Handling
3) Assembling & Servicing computers
4) Outdoor marketing

Customer Service Associate at Sparsh India Private Limited (BPO)
  • India - Bengaluru
  • March 2008 to February 2009

1) Receiving inbound calls from clients
2) Answer clients questions, as well as question participants to obtain full understanding of what information is being requested
3) Focus on satisfaction strategy leading to improved productivity as well as customer satisfaction
4) Providing quality customer service on every call
5) Communicate clearly and effectively with customers

Education

Diploma,
  • at Indian Institute of Hardware Technology (IIHT)
  • April 2007

Specialties & Skills

MS Office Automation
Customer Service
Customer Value Management
Internetworking
Business Ideas

Languages

English
Expert
Arabic
Beginner
Hindi
Expert
Malayalam
Expert
Tamil
Expert