Sales Marketing
Lime Concepts
مجموع سنوات الخبرة :7 years, 7 أشهر
Lime Concepts is a company based in Dubai that is an exclusive Manufacturer
for Hyphen and distributer for Adam elements products. Working as a Marketer to help grow their brand recognition in Bahrain.
Tasks:
* Working as part of a busy sales team involved in annual & quarterly tactical
planning, scheduling & also delivery across multiple media. Responsible for ensuring
that promotional activity is targeted, effective in attracting potential customers.
* Managing customer relationships.
* Logging and progressing all new leads / potential sales inquiries.
* Making sales calls and handling inquiries from potential customers
* Analyse and produce reports on data provided by customers.
* Campaign tracking, measurement, evaluation, and reporting on all activity.
* Good understanding of methods to assess marketing
Virgin Megastore is the leading entertainment lifestyle retailer with Highly
Motivated and Organized Team Members in the MENA region.
Tasks:
*Discussed details with customers and recommended products and
services to them based on listening to their needs and interests.
*Managing the sales process for new prospects, from initial contact
through to closure.
*Contacting prospective customers and discussing their
requirements.
*Involved in developing sales & pricing strategies
*Developing & maintaining successful business relationships with
every customer.
*Involved In Return To Vendor related Tasks.
*Having a professional and courteous manner at all times.
Was a leading app in online food ordering and delivery in the Middle East.
Tasks:
* Research required information for Customers using available
resources.
* Acclimate Complaints
* Accurately record details of calls and issues on logging software.
* Having a professional and courteous manner at all times.
Renowned brands like Samsung, Renault Trucks, Volvo Construction Equipment, and KIA have been strategically created to fill up di=erent demand gaps of the Bahraini individual and industry.
Tasks:
* Customer Service
* Working as part of the sales team to develop both new and existing markets.
* Liaising with customers & the dealer network to answer and resolve
their queries.
* Identifying and then researching potential leads and opportunities.
* Collecting all the information required to create a request for an
estimate.
* Writing accurate & informative sales reports and documentation.
Bahrain’s largest and most diversified retail network VIVA also boasts one of
the largest and most diversified sales and payment networks of customer
touchpoints in Bahrain.
Tasks & Achievements:
*Entered orders for customers in a computer system for products or services and recorded customer information in the database.
*Solved problems with billing, service, or product quality issues customers called about by making referrals to the appropriate supervisor, investigating billing details, or scheduling service appointments.
*Recognized as a top call center agent with above average
satisfaction rates on monthly customer service surveys.
*Following up with the latest sales leads
*Identifying the customer's needs.
*Contacting prospective clients by phone and email.
SADAD is the leading payment gateway channel in Bahrain with numerous accolades under its belt, was started in 2010.
Tasks:
* Advising, information, and assistance to callers
* Attempting to resolve all enquires on the first contact with the caller.
* Making sure that all telephone calls are answered promptly.
* Following up with customers by calling them back.
* Dealing with a customer's queries, requests, orders, or complaints.
* Identifying and escalating priority issues or customer complaints.