Lost and Found Agent (CSA)
Saudi Ground Services Company
مجموع سنوات الخبرة :2 years, 7 أشهر
Duties and Responsibilities:-
Mishandling Baggage Sections (Lost Luggage):-
• Issuing PIR and DPR Reports, Complaint Acceptance.
• To make AHL, OHD and DPR
• Tracing Lost Luggage by using SITA World Tracer.
• Sending and Receiving Rush Baggage’s
• Customs clearance for Authorized baggage.
• To prepare baggage Delivery statements.
Duties and Responsibilities:-
Mishandling Baggage Sections (Lost Luggage):-
• Issuing PIR and DPR Reports, Complaint Acceptance.
• To make AHL, OHD and DPR
• Tracing Lost Luggage by using SITA World Tracer.
• Issuing delivery order for MHB and U/C Baggage
• Sending and Receiving Rush Baggage’s
• Customs clearance for Authorized baggage
• Claim settlement for PIR and DPR
Check in Counters (DCS & Manuel Check-in):-
• Check for travel documents
• Passenger acceptance and baggage updations
• Passenger and baggage deletion
• Manual standby acceptance
Others:-
• Announcement
• Issuing Visa Messages
• Floor walking ( Documentation)
• Airline Front office and Enquiry section.
• BRS Make Up and Arrival BD
• GD & IGM Filing
• Boarding, Transit and Disembarkation count.
• Special attention for status passengers, physical
Condition, Un accompanied minors, gain and loss
Passengers.
One month Airport training in Calicut International Airport.
(Passengers Handling in Bahrain Air Schedule flight, Saudi-
Arabian Airlines Hajj duty, etc…)
Passed IATA-UFTAA Foundation in Travel and Tourism
Completed 1 year Diploma course Diploma in Aviation Hospitality and Airport Management (2012) IATA-UFTAA Foundation In Travel & Tourism GDS [ABACUS,AMADEUS,GALILEO]
BCOM with Co-operation