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محمد Shabeeb, Lost and Found Agent (CSA)

محمد Shabeeb

Lost and Found Agent (CSA)

Saudi Ground Services Company

البلد
الهند
التعليم
دبلوم, IATA-UFTAA Foundation in Travel and Tourism
الخبرات
2 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 7 أشهر

Lost and Found Agent (CSA) في Saudi Ground Services Company
  • المملكة العربية السعودية - جدة
  • أغسطس 2014 إلى نوفمبر 2014

Duties and Responsibilities:-

 Mishandling Baggage Sections (Lost Luggage):-
• Issuing PIR and DPR Reports, Complaint Acceptance.
• To make AHL, OHD and DPR
• Tracing Lost Luggage by using SITA World Tracer.
• Sending and Receiving Rush Baggage’s
• Customs clearance for Authorized baggage.
• To prepare baggage Delivery statements.

Customer Service Agent / Traffic Assistant في Visskan Aviation Private Ltd.
  • الهند
  • يوليو 2012 إلى أغسطس 2014

Duties and Responsibilities:-

 Mishandling Baggage Sections (Lost Luggage):-
• Issuing PIR and DPR Reports, Complaint Acceptance.
• To make AHL, OHD and DPR
• Tracing Lost Luggage by using SITA World Tracer.
• Issuing delivery order for MHB and U/C Baggage
• Sending and Receiving Rush Baggage’s
• Customs clearance for Authorized baggage
• Claim settlement for PIR and DPR
 Check in Counters (DCS & Manuel Check-in):-
• Check for travel documents
• Passenger acceptance and baggage updations
• Passenger and baggage deletion
• Manual standby acceptance
 Others:-
• Announcement
• Issuing Visa Messages
• Floor walking ( Documentation)
• Airline Front office and Enquiry section.
• BRS Make Up and Arrival BD
• GD & IGM Filing
• Boarding, Transit and Disembarkation count.
• Special attention for status passengers, physical
Condition, Un accompanied minors, gain and loss
Passengers.

Specialized Passenger Handling Trainee في Calicut international airport
  • الهند
  • أكتوبر 2011 إلى نوفمبر 2011

 One month Airport training in Calicut International Airport.
(Passengers Handling in Bahrain Air Schedule flight, Saudi-
Arabian Airlines Hajj duty, etc…)

الخلفية التعليمية

دبلوم, IATA-UFTAA Foundation in Travel and Tourism
  • في IATA, Montreal Canada
  • يوليو 2012

Passed IATA-UFTAA Foundation in Travel and Tourism

دبلوم, Diploma in Aviation Hospitality and Airport Management
  • في Akbar Academy Of Airline Studies
  • يونيو 2012

Completed 1 year Diploma course Diploma in Aviation Hospitality and Airport Management (2012)  IATA-UFTAA Foundation In Travel & Tourism  GDS [ABACUS,AMADEUS,GALILEO]

بكالوريوس, Bachelor of Commerce
  • في University of Calicut, Kerala
  • أبريل 2011

BCOM with Co-operation

Specialties & Skills

Ticketing
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Airport Management
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Airports
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Customer Service
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Airlines
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Check-in System (SITA-Laison)
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SITA World Tracer.
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اللغات

الانجليزية
متوسط
الملايام
متمرّس

التدريب و الشهادات

Certification of Participation for Abacus Basic Functionalities (الشهادة)
تاريخ الدورة:
September 2012
Certification of Appreciation for Garuda Hajj Operation 2014 (الشهادة)
تاريخ الدورة:
November 2014
CRS "Enter the World of Amadeus" (الشهادة)
تاريخ الدورة:
October 2012
The Travelport Galileo GDS Automated Ticketing Course (الشهادة)
تاريخ الدورة:
November 2011
Dangerous Goods Regulation-category (DG8) (تدريب)
معهد التدريب:
Qatar Airways HR Group Learning & Development
تاريخ الدورة:
October 2013
المدة:
10 ساعات

الهوايات

  • Actively co-ordinate various events
     Participated in Compulsory of social service program conducted by Calicut University.  Participated in Enumerator of social survey under Grace Educational society.