Sales Representative
Ajmal Perfumes
Total years of experience :16 years, 0 Months
Being the face of the organization to the customers, act as a brand ambassador, and promote the organization.
Demonstrated proficiency and in-depth technical knowledge of all products offered as maximum of the products are luxurious and exclusive.
Making sure that all the customer service standards are being portrayed, as majority of the customers are high net worth individuals including there Highnesses and Sheikhs and sheikhas of United Arab Emirates and GCC nations.
Customer base enhancement through customer relationship management Loyalty programme called (Ajmal One).
Arrange meetings with member customers to provide the detailed demonstration and information of exclusive new launch.
Assisted customers and maintained visual merchandising for a specialty retailer of French and oriental exclusive concentrated perfumes.
Continual education of products and process.
Established and complied Ad hoc administration (emails, faxes, filing, answering phones, etc
Coordinate and communicate with other departments and management to Ensure smooth and effective operation on a daily basis
Forecasting sales and help marketing and production dept in decision making for new product launch
Accounts management, inventory management, Financial Reporting, Reconciliations, Cash handling, through computerized process.
duties including bank deposition (cash/DDs/cheque/
Customer base enhancement through customer relationship management
Communicate daily with customers over the phone and personally in order to determine customer’s investment.
Advising customers about the products and taking out solutions for helping customers and making them understand about the information’s which they are seeking
Processing Sales and purchase documentation.
Preparing monthly accruals, other administrative duties.
Solving customer’s technical query over the phone
Providing products and package information as per customers’ requirement closing the deal.
Up selling and cross selling to enhance the value that the customer gets from the organization, in addition to maximizing the profit.
Solving billing queries of the customer over the phone
Negotiating the credits due to customer
Handling bills explanation, etc
