muhannad hibshi

Manage outsources infrastructure team.
• Finish (SD- wan) project for all branches ( offices and malls ).
• Managed all aspects of network infrastructure including servers, desktops,
printers, and mobile devices.
• Conducted regular risk assessments to identify the threats and
implemented countermeasures as needed. • Implement access control (KISI).

IT Professional with +5 years of experience specializing in operating system (Health Check, Security, upgrade system technical support, troubleshooting). Successfully install SAP ERP system in 3 landscape (Development, Quality and Production) with Microsoft SQL Database. Excellent reporting skills with great emphasis on detail.

Managed a team of 6 engineers and ensured the smooth operation of all IT systems across multiple locations.
• Reduce IT Operation budget by implementing New technology (SD- Wan, HCI).
• Developed an automated patching system that reduced downtime by over 90% compared with previous manual processes.
• Implemented a ticketing system to track issues in real time, allowing faster resolution times and better visibility.
• Conducted regular risk assessments to identify the threats and implemented countermeasures as needed.
• Managed all aspects of network infrastructure including servers, desktops, printers, and mobile devices.

2. Alrajhi Takaful June 2012 - July 2012
- Worked in database administration
- for 2 months

1. Bank albilad March 2012 - May 2012
- Training (oracle database administration)
- for 2 months