Muhanned Ibrahim

Advanced a market
in
• Enhances HR efficiency through prioritized communication, performance monitoring, and
inclusivity promotion.
• Creates strategic plans by evaluating technological and financial opportunities, articulating
assumptions, and proposing objectives for clear comprehension.
• Accomplishes subsidiary objectives by formulating plans, budgets, and performance
metrics, allocating resources, and implementing corrective measures as needed.
•
Coordinates diverse efforts through policy implementation in procurement, production,
marketing, field, and technical services. Collaborates with corporate staff for unified
actions.
Coordinates and implements policies in procurement, production, marketing, field, and
technical services, fostering collaboration with corporate staff for unified actions.
Maintains quality service by establishing and enforcing organization standards.
Sustains professional knowledge through workshops, publications, networking,
benchmarking, and active involvement in professional societies.
Contributes to team success by achieving necessary results as required for optimal
performance.

• Increases managements effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Essential Duties And Responsibilities:
• Direct sales activities to ensure attainment of quarterly and annual sales and profit objectives for international markets.
• Develop, maintain and manage export sales forecasts for all product lines. Coordinate, manage, and support activities of distributors and accounts.
• Advise distributors and accounts on policies and operating procedures to ensure functional effectiveness of all sales and marketing activities and results.
• Hands-on management of assigned direct key accounts in the international markets.
• Develop, train, communicate and execute sales strategies for the sales territory.
• Monitor, assess and confer with customer base to maintain, grow, and optimize long term growth and profitability, as well as market share, in existing and new markets.
• Confer or consult with Marketing on brand and sales materials as well as product education for distributors and key accounts.
• Assist in planning, coordination and execution of international tradeshows.
• Assess market potential for existing and new products, across all product lines, to maximize market share in the sales territory.
• Working with management and Legal in negotiating, executing and maintaining all International Distributor Agreements.
• Deliver product technical training to customer/potential customers.

Job Position Purpose:
Overall MUTLU Automotive batteries branches, whole sales team and sales operation control and supervision, support day to day sales activities and, lead and guide batteries sales staff to achieve Automotive sales Section“ Batteries“ dept set objectives.

RESPONSIBILITY:
1) Contribute to achieve annual Section sales and profitability objectives and increase batteries market share.
2) Coordinate overall branch sales operation on daily basis to ensure operation excellence in line with principle franchise fundamentals and company policies and guidelines.
3) Identify new market opportunities for batteries business expansions and develop sales business.
4) Review all branch sales performance on monthly basis, conduct one to one meeting identify and take corrective action for performance improvement.
5) Conduct regular market visits covering all to improve field sales coverage and market intelligence.
6) Initiate and recommend strategies for product promotions and for enhancing sales and market share covering all sales channels.
7) Attend to customer needs complaints, resolve related issues for continues improvement of services and customer satisfaction.
8) Manage updating and monitoring customer profile and data base, perform integrated sales analysis periodically.
9) Carry out regular branch visits to ensure smooth business operations, branch management, staff needs, safety and security procedures are met.
10) Follow and comply with standards to ensure operation excellence.
11) Monitor sales team performance on regular basis, develop, coach, motivate, recognize and assist them to achieve set targets and objectives related to key performance indicators.

• Contribute to achieve annual Section sales and profitability objectives and increase
batteries market share.
• Coordinate overall branch sales operation on daily basis to ensure operation excellence in
line with principle franchise fundamentals and company policies and guidelines.
•
Identify new market opportunities for batteries business expansions and develop sales
business.
Review all branch sales performance on monthly basis, conduct one to one meeting
identify and take corrective action for performance improvement.
Conduct regular market visits covering all to improve field sales coverage and market
intelligence.
Initiate and recommend strategies for product promotions and for enhancing sales and
market share covering all sales channels.
Attend to customer needs complaints, resolve related issues for continues improvement of
services and customer satisfaction.
Follow and comply with standards to ensure operation excellence.
Monitor sales team performance on regular basis, develop, coach, motivate, recognize and
•
assist them to achieve set targets and objectives related to key performance indicators.

Job Position Purpose:
Improve & supervise all the activities related to EXIDE batteries, Auto products, JVC & KIA spare parts, in order to build and maintain dealer’s network and achieve business targets and customer satisfaction.

Job Key Accountabilities:

• Targets Monitoring
Monitor & control the annual sales targets in order to ensure that the sales of the products are in line with budget.
• Key customers handling
Supervise and handle the tendering process for key & VIPs customers
• Parts ordering and control
Achievement of targets and KPI’s

• Staffing & Training
Maintaining and developing staff as a resource to improve customer experience

• Dealing with Principles
Align effective communication with KIA parts, Exide Batteries, Full range of JVC electronics to promote brands and strengthen bond between supplier and DAL as importer

• Customer Database Management
in order to increase customer base, satisfaction and achieve sales target.

• Sales team development
Couch, motivate and develop the products distribution team & counters sales team to ensure knowledge transfer & delivers of optimal performance.

• Sales analysis
Prepare & analyze monthly sales achievement to clarify & rectify the
deviations.

• Technical assistance
Provide technical assistance to staff on the products mix and ranges along with its features in order to increase their awareness about the products.

• Supplier’s communication
Communicate & negotiate with suppliers in order to get the technical and marketing support.

• Marketing activities
suggest, gain approval & implement marketing activities for particular products in order to increase sales and achieve business target.

• Fixed assets control
Control & monitor all Products Distribution centers fixed assets

• Planning formulation
Plan and control products service center in order to get maximum utilization of the manpower force and lower the center expenses.

• Performance Management
control, analyze and report all the activities in the service center in order to improve the service operations.

• Warranty Policies & Procedures
Prepare & implement the warranty policy and procedures for all the products to match it with suppliers warranty to achieve customer’s satisfaction and maximize the supplier’s compensation ratio.

• Technical support
Provide the technical support for the sales team and the key customers and distributors to enhance products awareness, sales & customer satisfaction.

• Work shop performance monitoring
Evaluate work shop performance to increase its efficiency in order to better achievement of customers loyalty.

Job Position Purpose: To lead the products sales rep. team & handle all retail and distribution EXIDE Batteries, Mitsubishi Oils & Additives & JVC Electronics sales in order to achieve sales targets & increase customer’s satisfaction.

Responsibilities:

* Invoicing
Quote and issue the final invoices for dealers in order to provide them with the needed goods and increase customer satisfaction.

* Key dealers handling Handle & follow up key dealers in order to increase sales & ensure high level of customer’s satisfaction.

* Promotion campaigns participate in product’s promotion periodic campaigns in different locations in order to attract new dealers.

* Supervise sales Reps. teamIdentify sales prospects and assign and coordinate the team effort among the different locations in order to maximum utilize the team member’s sales.

* Sales analysis
Prepare & analyze monthly sales to report achievement in order to clarify the deviations and propose solutions.
dealers Accounts.

* Negotiate with accounts department dealer’s accounts and follow up their payments in order to ensure high level of collection.