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مهند أحمد إبراهيم أحمد, General Manager - Aftermarket

مهند أحمد إبراهيم أحمد

General Manager - Aftermarket·Advanced Power Systems

الإمارات العربية المتحدة

بكالوريوس, Bachelor of Electrical Engineering

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 1 أشهر

General Manager - Aftermarket

فبراير 2023 - حتى الآن

Advanced Power Systems

الخرطوم، السودان

فبراير 2023 - حتى الآن

Advanced a market
in
• Enhances HR efficiency through prioritized communication, performance monitoring, and
inclusivity promotion.
• Creates strategic plans by evaluating technological and financial opportunities, articulating
assumptions, and proposing objectives for clear comprehension.
• Accomplishes subsidiary objectives by formulating plans, budgets, and performance
metrics, allocating resources, and implementing corrective measures as needed.

Coordinates diverse efforts through policy implementation in procurement, production,
marketing, field, and technical services. Collaborates with corporate staff for unified
actions.
Coordinates and implements policies in procurement, production, marketing, field, and
technical services, fostering collaboration with corporate staff for unified actions.
Maintains quality service by establishing and enforcing organization standards.
Sustains professional knowledge through workshops, publications, networking,
benchmarking, and active involvement in professional societies.
Contributes to team success by achieving necessary results as required for optimal
performance.

مجال الشركة:
توليد الطاقة الكهربائية
الدور الوظيفي:
الإدارة

General Manager

يناير 2015 - فبراير 2023

Lord Enterprises For Import & Export

الخرطوم، السودان

يناير 2015 - فبراير 2023

• Increases managements effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
الإدارة

Export Sales Supervisor

يوليو 2014 - نوفمبر 2014

Great Wall Motors Middle East

دبي، الإمارات العربية المتحدة

يوليو 2014 - نوفمبر 2014

Essential Duties And Responsibilities:
• Direct sales activities to ensure attainment of quarterly and annual sales and profit objectives for international markets.
• Develop, maintain and manage export sales forecasts for all product lines. Coordinate, manage, and support activities of distributors and accounts.
• Advise distributors and accounts on policies and operating procedures to ensure functional effectiveness of all sales and marketing activities and results.
• Hands-on management of assigned direct key accounts in the international markets.
• Develop, train, communicate and execute sales strategies for the sales territory.
• Monitor, assess and confer with customer base to maintain, grow, and optimize long term growth and profitability, as well as market share, in existing and new markets.
• Confer or consult with Marketing on brand and sales materials as well as product education for distributors and key accounts.
• Assist in planning, coordination and execution of international tradeshows.
• Assess market potential for existing and new products, across all product lines, to maximize market share in the sales territory.
• Working with management and Legal in negotiating, executing and maintaining all International Distributor Agreements.
• Deliver product technical training to customer/potential customers.

مجال الشركة:
صيانة السيارات وقطع الغيار وخدمات الدعم
الدور الوظيفي:
المبيعات

Automotive Sales Section Head

مارس 2013 - يونيو 2014

Balance General Trading Co.

الخرطوم، السودان

مارس 2013 - يونيو 2014

Job Position Purpose:
Overall MUTLU Automotive batteries branches, whole sales team and sales operation control and supervision, support day to day sales activities and, lead and guide batteries sales staff to achieve Automotive sales Section“ Batteries“ dept set objectives.

RESPONSIBILITY:
1) Contribute to achieve annual Section sales and profitability objectives and increase batteries market share.
2) Coordinate overall branch sales operation on daily basis to ensure operation excellence in line with principle franchise fundamentals and company policies and guidelines.
3) Identify new market opportunities for batteries business expansions and develop sales business.
4) Review all branch sales performance on monthly basis, conduct one to one meeting identify and take corrective action for performance improvement.
5) Conduct regular market visits covering all to improve field sales coverage and market intelligence.
6) Initiate and recommend strategies for product promotions and for enhancing sales and market share covering all sales channels.
7) Attend to customer needs complaints, resolve related issues for continues improvement of services and customer satisfaction.
8) Manage updating and monitoring customer profile and data base, perform integrated sales analysis periodically.
9) Carry out regular branch visits to ensure smooth business operations, branch management, staff needs, safety and security procedures are met.
10) Follow and comply with standards to ensure operation excellence.
11) Monitor sales team performance on regular basis, develop, coach, motivate, recognize and assist them to achieve set targets and objectives related to key performance indicators.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Automotive Sales Section Head

مارس 2013 - يونيو 2014

Balance General Trading Company LTD

الخرطوم، السودان

مارس 2013 - يونيو 2014

• Contribute to achieve annual Section sales and profitability objectives and increase
batteries market share.
• Coordinate overall branch sales operation on daily basis to ensure operation excellence in
line with principle franchise fundamentals and company policies and guidelines.

Identify new market opportunities for batteries business expansions and develop sales
business.
Review all branch sales performance on monthly basis, conduct one to one meeting
identify and take corrective action for performance improvement.
Conduct regular market visits covering all to improve field sales coverage and market
intelligence.
Initiate and recommend strategies for product promotions and for enhancing sales and
market share covering all sales channels.
Attend to customer needs complaints, resolve related issues for continues improvement of
services and customer satisfaction.
Follow and comply with standards to ensure operation excellence.
Monitor sales team performance on regular basis, develop, coach, motivate, recognize and

assist them to achieve set targets and objectives related to key performance indicators.

مجال الشركة:
صيانة السيارات وقطع الغيار وخدمات الدعم
الدور الوظيفي:
المبيعات

Products Distribution & KIA Parts Senior Supervisor

يناير 2008 - يناير 2013

Dal Motors Co. LTD.

الخرطوم، السودان

يناير 2008 - يناير 2013

Job Position Purpose:
Improve & supervise all the activities related to EXIDE batteries, Auto products, JVC & KIA spare parts, in order to build and maintain dealer’s network and achieve business targets and customer satisfaction.

Job Key Accountabilities:

• Targets Monitoring
Monitor & control the annual sales targets in order to ensure that the sales of the products are in line with budget.
• Key customers handling
Supervise and handle the tendering process for key & VIPs customers
• Parts ordering and control
Achievement of targets and KPI’s

• Staffing & Training
Maintaining and developing staff as a resource to improve customer experience

• Dealing with Principles
Align effective communication with KIA parts, Exide Batteries, Full range of JVC electronics to promote brands and strengthen bond between supplier and DAL as importer

• Customer Database Management
in order to increase customer base, satisfaction and achieve sales target.

• Sales team development
Couch, motivate and develop the products distribution team & counters sales team to ensure knowledge transfer & delivers of optimal performance.

• Sales analysis
Prepare & analyze monthly sales achievement to clarify & rectify the
deviations.

• Technical assistance
Provide technical assistance to staff on the products mix and ranges along with its features in order to increase their awareness about the products.

• Supplier’s communication
Communicate & negotiate with suppliers in order to get the technical and marketing support.

• Marketing activities
suggest, gain approval & implement marketing activities for particular products in order to increase sales and achieve business target.

• Fixed assets control
Control & monitor all Products Distribution centers fixed assets

• Planning formulation
Plan and control products service center in order to get maximum utilization of the manpower force and lower the center expenses.

• Performance Management
control, analyze and report all the activities in the service center in order to improve the service operations.

• Warranty Policies & Procedures
Prepare & implement the warranty policy and procedures for all the products to match it with suppliers warranty to achieve customer’s satisfaction and maximize the supplier’s compensation ratio.

• Technical support
Provide the technical support for the sales team and the key customers and distributors to enhance products awareness, sales & customer satisfaction.

• Work shop performance monitoring
Evaluate work shop performance to increase its efficiency in order to better achievement of customers loyalty.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Dealers and Distribution Supervisor

يناير 2007 - يناير 2008

Dal Motors Co. Ltd.

الخرطوم، السودان

يناير 2007 - يناير 2008

Job Position Purpose: To lead the products sales rep. team & handle all retail and distribution EXIDE Batteries, Mitsubishi Oils & Additives & JVC Electronics sales in order to achieve sales targets & increase customer’s satisfaction.

Responsibilities:

* Invoicing
Quote and issue the final invoices for dealers in order to provide them with the needed goods and increase customer satisfaction.

* Key dealers handling Handle & follow up key dealers in order to increase sales & ensure high level of customer’s satisfaction.

* Promotion campaigns participate in product’s promotion periodic campaigns in different locations in order to attract new dealers.

* Supervise sales Reps. teamIdentify sales prospects and assign and coordinate the team effort among the different locations in order to maximum utilize the team member’s sales.

* Sales analysis
Prepare & analyze monthly sales to report achievement in order to clarify the deviations and propose solutions.
dealers Accounts.

* Negotiate with accounts department dealer’s accounts and follow up their payments in order to ensure high level of collection.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

EXIDE Batteries Support Engineer

يناير 2005 - يناير 2007

Dal Motors Co. LTD.

الخرطوم، السودان

يناير 2005 - يناير 2007

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Parts & EXIDE Batteries Sales Representative

مارس 2004 - يناير 2005

Dal Motors Co. LTD.

الخرطوم، السودان

مارس 2004 - يناير 2005

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

التعليم

Sudan University For Science &Technology

مايو 2001

مايو 2001

بكالوريوس، Bachelor of Electrical Engineering

السودان

المعدل التراكمي (نسبة مئوية): 75%

المعدل التراكمي (نسبة مئوية): 75%

Honor degree Graduation Project : Solar System– Integrated Solar Tracking System. General Evaluation: Good. Project Evaluation: EXCELLENT.

Sudan University Of Science and Technology

يناير 2001

يناير 2001

بكالوريوس، Electrical Engineering (Power

السودان

Skills

Managerial Experience
Expert
Managerial Experience
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Commercial Sales
Expert
Commercial Sales
Expert
Results Oriented
Expert
Results Oriented
Expert
Problem Solving
Expert
Problem Solving
Expert
Result-oriented
Expert
Result-oriented
Expert
Quick learner
Expert
Quick learner
Expert
Problem solving
Expert
Problem solving
Expert
Leadership character
Expert
Leadership character
Expert
supervisory experience
Expert
supervisory experience
Expert
Logical thinking
Expert
Logical thinking
Expert
Ability to work under pressure
Expert
Ability to work under pressure
Expert
Organizational Skills
Expert
Organizational Skills
Expert
management
Expert
management
Expert
Managerial Experience
Expert
Managerial Experience
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Commercial Sales
Expert
Commercial Sales
Expert
Results Oriented
Expert
Results Oriented
Expert
Problem Solving
Expert
Problem Solving
Expert
AFTERMARKET MODIFICATIONS
Intermediate
AFTERMARKET MODIFICATIONS
Intermediate
BUSINESS PLANNING
Intermediate
BUSINESS PLANNING
Intermediate
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
ELECTRICAL ENGINEERING
Intermediate
ELECTRICAL ENGINEERING
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate
VEHICLE PARTS
Intermediate
VEHICLE PARTS
Intermediate

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

اللغات

الانجليزية

متمرّس

العربية

متمرّس

العضويات

Sudanese Engineering Council

Engineer

May 2003

التدريب و الشهادات

الشهادات
Essential Supervisory Skills
International Center For Quatity
Apr 2009 - Apr 2009
Problem Solving & Decision Making
International Center For Quality
May 2009 - May 2009
Managerial Leadership
International Center For Quality
Jul 2009 - Jul 2009
The Leader Manager
Wilson Learning Proudly Presents
Nov 2010 - Nov 2010
Microsoft Excel 2003 Course
Etisalat Academy - Khartoum
Aug 2007 - Aug 2007
Dal Sales Leadership
Wilson Learning Proudly Presents
Oct 2009 - Oct 2009
Negotiation
Cambridge
Sep 2006 - Sep 2006
Customer Acquisition & Retention
Ruth P. Stevens (www.ruthstevens.com)
Apr 2005 - Apr 2005
Modalities Of Dialogue & Contracts
International Center Of Quality (ICQ)
Jan 2005 - Jan 2005

الهوايات والاهتمامات

shooting
Innovation, Swiming & Football

I devised the solar tracking system when I was in university which it my graduation project & I took the prize on it.